Description

This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine three primary decision-making frameworks. Through interactive case studies involving pricing integrity, employee loyalty, and competitive conflicts, learners identify common ethical challenges faced in agency operations. Participants leave with practical tools to strengthen personal judgment, promote accountability, and build an organizational culture that supports ethical conduct and reduces professional liability.