Education Calendar
While classroom courses are currently unavailable, Big I NJ still offers tailored in-house classes for your agency. Additionally, you can earn CE credits by attending ABEN or select CEP webinars. My Agency Campus continues to support your agency's employee onboarding, training, and advancement. Please feel free to contact us at any time with questions. Please be advised that our calendar does not support Internet Explorer and you will not be able to register using this browser. For the best browser experience, we recommend you use Google Chrome, Mozilla Firefox or Safari. Education Calendar
FRI
March
27
Additional Insureds - Misery Awaits!9:00 AM - 10:56 AMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
FRI
March
27
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
FRI
March
27
Issues in Named Insured: The Rules and the Whys10:00 AM - 12:07 PMThis presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
FRI
March
27
Planning for Success: Strategies for Insurance Agency Growth in Today's Market11:00 AM - 1:58 PMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
FRI
March
27
Agency Coverage Standards: Putting the Pieces Together12:00 PM - 1:56 PMThis course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
FRI
March
27
Finally, Ethical Solutions That Make Sense1:00 PM - 3:56 PMThis continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
FRI
March
27
What's News Now!2:00 PM - 3:08 PMThis seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
FRI
March
27
To Be or Not to AirBnb - Sharing Exposures and Insurance3:00 PM - 4:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
MON
March
30
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions9:00 AM - 11:57 AMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
MON
March
30
Coverage Essentials: Introduction to the Homeowners Policy2:00 PM - 5:04 PMThis comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
MON
March
30
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them3:00 PM - 5:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
TUE
March
31
CRIS Reaccreditation - Today's Challenges & Opportunities When Working with the Construction Industry! - LIVE WEBINAR PRESENTED BY KYM MARTELLThe marketplace is constantly changing due to the impact of emerging trends and current events. Our role as insurance professionals also evolves as we assist our clients in providing their insurance and risk management programs.
TUE
March
31
Hiring Projections for the Insurance Industry9:00 AM - 9:56 AMPrepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
TUE
March
31
Welcome to the Cyber Age -Insurance for Digital Assets and Cyber Incidents9:00 AM - 10:47 AMThe media is littered with reports of data breaches, hacking, ransomware attacks, business email compromises, etc. One cyber event can result in millions of dollars in damages from business interruption, data recovery, property damage, statutory ...
TUE
March
31
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
TUE
March
31
Commercial Property Claims, Coverages, and Consequences3:00 PM - 5:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
TUE
March
31
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts3:00 PM - 6:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
TUE
March
31
Overlooked & Undersold Commercial Property Coverage4:00 PM - 7:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
WED
April
1
Directors and Officers Liability Insurance8:00 AM - 10:56 AMThis seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
WED
April
1
Proactive Workplace Violence Response: Mitigating Risks for Your Clients9:00 AM - 9:57 AMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
WED
April
1
Securing the Future: Insurance in an Era of Increased Natural Disasters9:00 AM - 11:01 AMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
WED
April
1
CGL & the Contractor: Traps & Tricks10:00 AM - 12:58 PMThis course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
WED
April
1
Exploring Personal Auto Claims & Coverage Scenarios1:00 PM - 4:00 PMThis course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
WED
April
1
Evaluating, Insuring and Mitigating Flood Risk1:00 PM - 3:57 PMDiscover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
WED
April
1
Blueprint for Success: Crafting Your Ownership Journey2:00 PM - 5:36 PMDream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
WED
April
1
E&O Nightmares2:00 PM - 3:58 PMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
WED
April
1
Indemnitees vs. Additional Insureds: What’s the Difference?4:00 PM - 6:59 PMMany commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
THU
April
2
Studies in Ethics - A Hippocratic Oath for Insurance Professionals8:00 AM - 11:07 AMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
THU
April
2
Flood Insurance 2.09:00 AM - 11:57 AMFlooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
THU
April
2
Ethics - Creating a Winning Culture in the Agency1:00 PM - 3:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
FRI
April
3
Insurance: Approved for Recreational Use with Kevin Amrhein9:00 AM - 10:46 AMThis session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
FRI
April
3
Farm Property – Vital Endorsements For the Small or Hobby Farmer10:00 AM - 11:56 AMProperty and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
FRI
April
3
E&O Exposures: Websites & Social Media11:00 AM - 11:57 AMThis course is designed to educate insurance industry professionals on the Errors and Omissions exposures they face in various areas of public-facing marketing. This course will cover Standard of Care laws in all states and how special relationships ...
FRI
April
3
Business Income Made Easy12:00 PM - 2:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
FRI
April
3
Workers' Compensation and the Law1:00 PM - 3:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
FRI
April
3
Farm Property Coverage for the Small or Hobby Farmer – An Overview2:00 PM - 3:55 PMU.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
FRI
April
3
Not Your Grandpa’s Globe: Recognizing and Insuring Supply Chain3:00 PM - 4:54 PMThis course is divided into two sections: tangible and intangible. The former discusses the global nature of supply chain dependency and its relevance to small businesses. The latter discusses an insured’s almost absolute dependence on internet and ...
FRI
April
3
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property4:00 PM - 5:54 PMAccording to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
MON
April
6
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks9:00 AM - 10:56 AMLet's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
MON
April
6
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property9:00 AM - 10:54 AMAccording to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
MON
April
6
Cyber in 2024: Where Are We? How Did We Get Here?9:00 AM - 10:39 AMJoin Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
MON
April
6
Insureds: Who, When and Why12:00 PM - 2:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
MON
April
6
Preparing for Contracts and Contractual Risk Transfer12:00 PM - 2:05 PMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
MON
April
6
Farm Property – Vital Endorsements For the Small or Hobby Farmer1:00 PM - 2:56 PMProperty and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
MON
April
6
Homeowners Insurance Facts and Follies1:00 PM - 4:01 PMHow much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
MON
April
6
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment1:00 PM - 2:57 PMThis two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
MON
April
6
Cybersecurity Risk and Insurance Are...3:00 PM - 3:58 PMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
MON
April
6
Farm Property Coverage for the Small or Hobby Farmer – An Overview3:00 PM - 4:55 PMU.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
MON
April
6
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange3:00 PM - 5:56 PMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
TUE
April
7
Gigs and Side Hustles - The Insurance Issues8:00 AM - 10:05 AMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
TUE
April
7
Agritourism Insurance and Risk Management9:00 AM - 11:04 AMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
TUE
April
7
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella9:00 AM - 11:58 AMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
TUE
April
7
Hot Topics In Personal Lines10:00 AM - 12:07 PMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
TUE
April
7
Finally, Ethical Solutions That Make Sense10:00 AM - 12:56 PMThis continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
TUE
April
7
You Gotta Be Kidding Me! Strange but True Claims11:00 AM - 1:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
TUE
April
7
Crime Coverages, What The ISO Forms Do, and Do Not, Provide11:00 AM - 2:15 PMThis three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
TUE
April
7
AI Implications in the Insurance Industry12:00 PM - 1:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
TUE
April
7
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe12:00 PM - 2:59 PMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
TUE
April
7
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims1:00 PM - 3:58 PMThis three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
TUE
April
7
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership2:00 PM - 3:08 PMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
TUE
April
7
An Insurance Horror Story - Hoarders3:00 PM - 4:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
TUE
April
7
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs3:00 PM - 5:59 PMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
WED
April
8
What's News Now!8:00 AM - 9:08 AMThis seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
WED
April
8
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them9:00 AM - 11:57 AMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
WED
April
8
To Be or Not to AirBnb - Sharing Exposures and Insurance9:00 AM - 10:55 AMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
WED
April
8
Kids and Cars - Claims That Should Scare You10:00 AM - 12:56 PMThis continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
WED
April
8
Additional Insureds - Misery Awaits!12:00 PM - 1:56 PMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
WED
April
8
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions12:00 PM - 2:57 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
WED
April
8
Issues in Named Insured: The Rules and the Whys12:00 PM - 2:07 PMThis presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
WED
April
8
Planning for Success: Strategies for Insurance Agency Growth in Today's Market1:00 PM - 3:58 PMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
WED
April
8
Executive Liability: An Overview and Key Issues1:00 PM - 3:30 PMThis course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
WED
April
8
Agency Coverage Standards: Putting the Pieces Together3:00 PM - 4:56 PMThis course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
WED
April
8
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages3:00 PM - 5:59 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
THU
April
9
Flood Insurance: Beyond The Fundamentals8:00 AM - 10:55 AMFor over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
THU
April
9
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy9:00 AM - 12:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
THU
April
9
Steering the Business Auto Policy – Covered Autos and Who is an Insured12:00 PM - 1:57 PMThere are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
THU
April
9
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers12:00 PM - 2:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
April
9
Certificates of Insurance: Embrace the Pain1:00 PM - 1:59 PMCertificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
THU
April
9
Six Interesting (and Recent Cases) - And Why They Matter To The Industry2:00 PM - 3:00 PMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
THU
April
9
Valuation Considerations in the Commercial Property Form3:00 PM - 4:59 PMThere are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
THU
April
9
YAC Spring Social - April 20264:00 PM - 7:00 PMJoin the Young Agents for the first round of the Masters and enjoy networking with the best of the best in NJ insurance. Registration fees are $50 and include two drink tickets and a Masters-style menu of club sandwiches, salads, and sliders. ...
FRI
April
10
Flood Overview: NFIP Basic- 3 Hour9:00 AM - 11:55 AMThis three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
FRI
April
10
Ethics for Insurance Professionals11:00 AM - 1:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
FRI
April
10
To Simply Comply or Truly Excel Ethically2:00 PM - 2:57 PMThis course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
FRI
April
10
A Walk Around The Farm – Farm Liability Considerations4:00 PM - 5:48 PMThis presentation will concentrate on the ISO Farm Liability Coverage Form and select endorsements with a goal of familiarizing the participant with the structure and coverage intent of this program. Click here to register
MON
April
13
Commercial Property Claims, Coverages, and Consequences9:00 AM - 11:56 AMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
MON
April
13
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts9:00 AM - 12:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
MON
April
13
Overlooked & Undersold Commercial Property Coverage10:00 AM - 1:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
MON
April
13
An Hour of True Crime - Schoharie Limousine Accident11:00 AM - 11:58 AMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
MON
April
13
Hiring Projections for the Insurance Industry12:00 PM - 12:56 PMPrepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
MON
April
13
Welcome to the Cyber Age -Insurance for Digital Assets and Cyber Incidents12:00 PM - 1:47 PMThe media is littered with reports of data breaches, hacking, ransomware attacks, business email compromises, etc. One cyber event can result in millions of dollars in damages from business interruption, data recovery, property damage, statutory ...
MON
April
13
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have2:00 PM - 3:42 PMAs cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
TUE
April
14
Surety Bonding Basics10:00 AM - 10:59 AMThis course is designed to instruct an individual on the fundamentals of what surety bonds are and how they came to be, the key differences between surety bonding and commercial insurance, common types of bonds, underwriting considerations, and ...
TUE
April
14
Could Your Ethics Be Stunting Your Growth?12:00 PM - 12:54 PMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
TUE
April
14
Legacy Blueprint: Crafting Tomorrow's Agency Today2:00 PM - 5:54 PMIn an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
WED
April
15
A Walk Around The Farm – Farm Property Considerations10:00 AM - 11:45 AMThis presentation will concentrate on often-used ISO Farm Property Coverage Forms with a goal of familiarizing the participant with the structure and coverage intent of the farm property program. Even though many carriers do not use ISO forms in ...
WED
April
15
Coverage Essentials: Introduction to the Homeowners Policy10:00 AM - 1:04 PMThis comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
WED
April
15
Power of Prevention: Agency Risk Management Essentials of Management12:00 PM - 3:00 PMThis three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
THU
April
16
CRIS Part 2 - Contractual Risk Transfer in Construction - LIVE WEBINAR PRESENTED BY KYM MARTELLThis course provides a general overview of contractual risk transfer in construction contracts and subcontracts, with specific attention to those provisions that present risk and insurance implications for contractors.
THU
April
16
Coverage Essentials: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy ConditionsThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions.
THU
April
16
Evaluating, Insuring and Mitigating Flood Risk9:00 AM - 11:57 AMDiscover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
THU
April
16
Directors and Officers Liability Insurance10:00 AM - 12:56 PMThis seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
THU
April
16
Indemnitees vs. Additional Insureds: What’s the Difference?10:00 AM - 12:59 PMMany commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
THU
April
16
Proactive Workplace Violence Response: Mitigating Risks for Your Clients12:00 PM - 12:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
THU
April
16
Securing the Future: Insurance in an Era of Increased Natural Disasters12:00 PM - 2:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
THU
April
16
CGL & the Contractor: Traps & Tricks1:00 PM - 3:58 PMThis course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
THU
April
16
You Gotta Be Kidding Me! Strange but True Claims3:00 PM - 5:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
THU
April
16
Blueprint for Success: Crafting Your Ownership Journey4:00 PM - 7:36 PMDream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
THU
April
16
Exploring Personal Auto Claims & Coverage Scenarios4:00 PM - 7:00 PMThis course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
FRI
April
17
Studies in Ethics - A Hippocratic Oath for Insurance Professionals10:00 AM - 1:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
FRI
April
17
Flood Insurance 2.011:00 AM - 1:57 PMFlooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
FRI
April
17
Ethics - Creating a Winning Culture in the Agency3:00 PM - 5:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
FRI
April
17
Crime Coverages, What The ISO Forms Do, and Do Not, Provide3:00 PM - 6:15 PMThis three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
MON
April
20
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims9:00 AM - 11:58 AMThis three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
MON
April
20
Not Your Grandpa’s Globe: Recognizing and Insuring Supply Chain9:00 AM - 10:54 AMThis course is divided into two sections: tangible and intangible. The former discusses the global nature of supply chain dependency and its relevance to small businesses. The latter discusses an insured’s almost absolute dependence on internet and ...
MON
April
20
Insurance: Approved for Recreational Use with Kevin Amrhein12:00 PM - 1:46 PMThis session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
MON
April
20
E&O Exposures: Websites & Social Media1:00 PM - 1:57 PMThis course is designed to educate insurance industry professionals on the Errors and Omissions exposures they face in various areas of public-facing marketing. This course will cover Standard of Care laws in all states and how special relationships ...
MON
April
20
Business Income Made Easy2:00 PM - 4:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
MON
April
20
Workers' Compensation and the Law3:00 PM - 5:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
TUE
April
21
Cybersecurity Risk and Insurance Are...9:00 AM - 9:58 AMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
TUE
April
21
Commercial Property Claims, Coverages, and Consequences11:00 AM - 1:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
TUE
April
21
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property11:00 AM - 12:54 PMAccording to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
TUE
April
21
Cyber in 2024: Where Are We? How Did We Get Here?12:00 PM - 1:39 PMJoin Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
TUE
April
21
Overlooked & Undersold Commercial Property Coverage1:00 PM - 4:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
TUE
April
21
Farm Property – Vital Endorsements For the Small or Hobby Farmer3:00 PM - 4:56 PMProperty and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
TUE
April
21
Insureds: Who, When and Why3:00 PM - 5:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
TUE
April
21
Preparing for Contracts and Contractual Risk Transfer3:00 PM - 5:05 PMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
TUE
April
21
Welcome to the Cyber Age -Insurance for Digital Assets and Cyber Incidents3:00 PM - 4:47 PMThe media is littered with reports of data breaches, hacking, ransomware attacks, business email compromises, etc. One cyber event can result in millions of dollars in damages from business interruption, data recovery, property damage, statutory ...
WED
April
22
An Insurance Horror Story - Hoarders9:00 AM - 10:55 AMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
WED
April
22
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs9:00 AM - 11:59 AMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
WED
April
22
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment9:00 AM - 10:57 AMThis two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
WED
April
22
Gigs and Side Hustles - The Insurance Issues10:00 AM - 12:05 PMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
WED
April
22
Agritourism Insurance and Risk Management12:00 PM - 2:04 PMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
WED
April
22
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella12:00 PM - 2:58 PMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
WED
April
22
Hot Topics In Personal Lines12:00 PM - 2:07 PMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
WED
April
22
AI Implications in the Insurance Industry3:00 PM - 4:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
WED
April
22
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe3:00 PM - 5:59 PMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
WED
April
22
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership4:00 PM - 5:08 PMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
THU
April
23
Agency Coverage Standards: Putting the Pieces Together9:00 AM - 10:56 AMThis course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
THU
April
23
What's News Now!10:00 AM - 11:08 AMThis seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
THU
April
23
To Be or Not to AirBnb - Sharing Exposures and Insurance11:00 AM - 12:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
THU
April
23
Kids and Cars - Claims That Should Scare You1:00 PM - 3:56 PMThis continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
THU
April
23
Issues in Named Insured: The Rules and the Whys2:00 PM - 4:07 PMThis presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
THU
April
23
Additional Insureds - Misery Awaits!3:00 PM - 4:56 PMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
THU
April
23
Planning for Success: Strategies for Insurance Agency Growth in Today's Market3:00 PM - 5:58 PMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
FRI
April
24
Six Interesting (and Recent Cases) - And Why They Matter To The Industry8:00 AM - 9:00 AMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
FRI
April
24
Valuation Considerations in the Commercial Property Form9:00 AM - 10:59 AMThere are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
FRI
April
24
Flood Insurance: Beyond The Fundamentals10:00 AM - 12:55 PMFor over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
FRI
April
24
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
FRI
April
24
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy12:00 PM - 3:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
FRI
April
24
Finally, Ethical Solutions That Make Sense1:00 PM - 3:56 PMThis continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
FRI
April
24
Certificates of Insurance: Embrace the Pain3:00 PM - 3:59 PMCertificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
FRI
April
24
Steering the Business Auto Policy – Covered Autos and Who is an Insured3:00 PM - 4:57 PMThere are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
FRI
April
24
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers3:00 PM - 5:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
MON
April
27
A Walk Around The Farm – Farm Liability Considerations10:00 AM - 11:48 AMThis presentation will concentrate on the ISO Farm Liability Coverage Form and select endorsements with a goal of familiarizing the participant with the structure and coverage intent of this program. Click here to register
MON
April
27
Flood Overview: NFIP Basic- 3 Hour12:00 PM - 2:55 PMThis three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
MON
April
27
Ethics for Insurance Professionals1:00 PM - 3:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
MON
April
27
To Simply Comply or Truly Excel Ethically4:00 PM - 4:57 PMThis course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
MON
April
27
Executive Liability: An Overview and Key Issues5:00 PM - 7:30 PMThis course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
TUE
April
28
Commercial Property: Claims, Coverages, ConsequencesThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.
TUE
April
28
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange9:00 AM - 11:56 AMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
TUE
April
28
Coverage Essentials: Introduction to the Homeowners Policy12:00 PM - 3:04 PMThis comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
TUE
April
28
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
TUE
April
28
Homeowners Insurance Facts and Follies3:00 PM - 6:01 PMHow much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
WED
April
29
MLIS - EPL Understanding the Exposures and Insurance Coverage - LIVE WEBINAR PRESENTED BY KYM MARTELLEmployment-related claims have escalated rapidly over the past few years, and having coverage to protect the business can be critical to survival.
WED
April
29
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have9:00 AM - 10:42 AMAs cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
WED
April
29
Surety Bonding Basics12:00 PM - 12:59 PMThis course is designed to instruct an individual on the fundamentals of what surety bonds are and how they came to be, the key differences between surety bonding and commercial insurance, common types of bonds, underwriting considerations, and ...
WED
April
29
A Walk Around The Farm – Farm Property Considerations1:00 PM - 2:45 PMThis presentation will concentrate on often-used ISO Farm Property Coverage Forms with a goal of familiarizing the participant with the structure and coverage intent of the farm property program. Even though many carriers do not use ISO forms in ...
WED
April
29
Could Your Ethics Be Stunting Your Growth?2:00 PM - 2:54 PMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
WED
April
29
Power of Prevention: Agency Risk Management Essentials of Management3:00 PM - 6:00 PMThis three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
WED
April
29
Legacy Blueprint: Crafting Tomorrow's Agency Today4:00 PM - 7:54 PMIn an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
THU
April
30
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages9:00 AM - 11:59 AMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
THU
April
30
Farm Property Coverage for the Small or Hobby Farmer – An Overview9:00 AM - 10:55 AMU.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
THU
April
30
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks12:00 PM - 1:56 PMLet's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
THU
April
30
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them12:00 PM - 2:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
THU
April
30
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts12:00 PM - 3:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
THU
April
30
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions3:00 PM - 5:57 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
THU
April
30
Hiring Projections for the Insurance Industry3:00 PM - 3:56 PMPrepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
FRI
May
1
Power of Prevention: Agency Risk Management Essentials of Management9:00 AM - 12:00 PMThis three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
FRI
May
1
Legacy Blueprint: Crafting Tomorrow's Agency Today10:00 AM - 1:54 PMIn an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
FRI
May
1
Surety Bonding Basics2:00 PM - 2:59 PMThis course is designed to instruct an individual on the fundamentals of what surety bonds are and how they came to be, the key differences between surety bonding and commercial insurance, common types of bonds, underwriting considerations, and ...
FRI
May
1
A Walk Around The Farm – Farm Property Considerations4:00 PM - 5:45 PMThis presentation will concentrate on often-used ISO Farm Property Coverage Forms with a goal of familiarizing the participant with the structure and coverage intent of the farm property program. Even though many carriers do not use ISO forms in ...
FRI
May
1
Could Your Ethics Be Stunting Your Growth?4:00 PM - 4:54 PMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
MON
May
4
To Simply Comply or Truly Excel Ethically10:00 AM - 10:57 AMThis course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
MON
May
4
A Walk Around The Farm – Farm Liability Considerations1:00 PM - 2:48 PMThis presentation will concentrate on the ISO Farm Liability Coverage Form and select endorsements with a goal of familiarizing the participant with the structure and coverage intent of this program. Click here to register
MON
May
4
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment1:00 PM - 2:57 PMThis two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
MON
May
4
Ethics for Insurance Professionals3:00 PM - 5:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
MON
May
4
Flood Overview: NFIP Basic- 3 Hour3:00 PM - 5:55 PMThis three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
TUE
May
5
Eroding: The Personal Lines Implosion and What Happens NextPersonal Lines markets continue to deteriorate. Agents and account managers are scrambling, carriers are changing course daily, and the insured often is left with reduced coverage and higher premiums.
TUE
May
5
Certificates of Insurance: Embrace the Pain9:00 AM - 9:59 AMCertificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
TUE
May
5
Steering the Business Auto Policy – Covered Autos and Who is an Insured9:00 AM - 10:57 AMThere are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
TUE
May
5
Welcome to the Cyber Age -Insurance for Digital Assets and Cyber Incidents9:00 AM - 10:47 AMThe media is littered with reports of data breaches, hacking, ransomware attacks, business email compromises, etc. One cyber event can result in millions of dollars in damages from business interruption, data recovery, property damage, statutory ...
TUE
May
5
Six Interesting (and Recent Cases) - And Why They Matter To The Industry10:00 AM - 11:00 AMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
TUE
May
5
Finally, Ethical Solutions That Make Sense10:00 AM - 12:56 PMThis continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
TUE
May
5
You Gotta Be Kidding Me! Strange but True Claims11:00 AM - 1:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
TUE
May
5
Crime Coverages, What The ISO Forms Do, and Do Not, Provide11:00 AM - 2:15 PMThis three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
TUE
May
5
Flood Insurance: Beyond The Fundamentals12:00 PM - 2:55 PMFor over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
TUE
May
5
Valuation Considerations in the Commercial Property Form12:00 PM - 1:59 PMThere are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
TUE
May
5
Commercial Property Claims, Coverages, and Consequences1:00 PM - 3:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
TUE
May
5
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims1:00 PM - 3:58 PMThis three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
TUE
May
5
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy3:00 PM - 6:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
TUE
May
5
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts3:00 PM - 6:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
TUE
May
5
Overlooked & Undersold Commercial Property Coverage4:00 PM - 7:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
WED
May
6
Issues in Named Insured: The Rules and the Whys8:00 AM - 10:07 AMThis presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
WED
May
6
Additional Insureds - Misery Awaits!9:00 AM - 10:56 AMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
WED
May
6
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions9:00 AM - 11:57 AMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
WED
May
6
Planning for Success: Strategies for Insurance Agency Growth in Today's Market9:00 AM - 11:58 AMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
WED
May
6
Agency Coverage Standards: Putting the Pieces Together12:00 PM - 1:56 PMThis course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
WED
May
6
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages12:00 PM - 2:59 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
WED
May
6
What's News Now!12:00 PM - 1:08 PMThis seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
WED
May
6
To Be or Not to AirBnb - Sharing Exposures and Insurance1:00 PM - 2:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
WED
May
6
Evaluating, Insuring and Mitigating Flood Risk1:00 PM - 3:57 PMDiscover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
WED
May
6
E&O Nightmares2:00 PM - 3:58 PMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
WED
May
6
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them3:00 PM - 5:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
THU
May
7
CRIS Reaccreditation - Today's Challenges & Opportunities When Working with the Construction Industry! - LIVE WEBINAR PRESENTED BY KYM MARTELLThe marketplace is constantly changing due to the impact of emerging trends and current events. Our role as insurance professionals also evolves as we assist our clients in providing their insurance and risk management programs.
THU
May
7
Ethics in Insurance - Protecting the Client and the AgencyThis course begins with a discussion of what ethics is and different approaches to decision making. It addresses the ethical responsibilities of the insurance producer to prospects and clients, to insurance carriers and to third parties
THU
May
7
Blueprint for Success: Crafting Your Ownership Journey10:00 AM - 1:36 PMDream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
THU
May
7
Exploring Personal Auto Claims & Coverage Scenarios10:00 AM - 1:00 PMThis course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
THU
May
7
Directors and Officers Liability Insurance12:00 PM - 2:56 PMThis seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
THU
May
7
Indemnitees vs. Additional Insureds: What’s the Difference?1:00 PM - 3:59 PMMany commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
THU
May
7
Proactive Workplace Violence Response: Mitigating Risks for Your Clients3:00 PM - 3:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
THU
May
7
Securing the Future: Insurance in an Era of Increased Natural Disasters3:00 PM - 5:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
THU
May
7
CGL & the Contractor: Traps & Tricks4:00 PM - 6:58 PMThis course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
FRI
May
8
Ethics - Creating a Winning Culture in the Agency9:00 AM - 11:56 AMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
FRI
May
8
Studies in Ethics - A Hippocratic Oath for Insurance Professionals12:00 PM - 3:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
FRI
May
8
Flood Insurance 2.01:00 PM - 3:57 PMFlooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
MON
May
11
Business Income Made Easy8:00 AM - 10:56 AMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
MON
May
11
Workers' Compensation and the Law9:00 AM - 11:56 AMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
MON
May
11
An Hour of True Crime - Schoharie Limousine Accident11:00 AM - 11:58 AMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
MON
May
11
Not Your Grandpa’s Globe: Recognizing and Insuring Supply Chain12:00 PM - 1:54 PMThis course is divided into two sections: tangible and intangible. The former discusses the global nature of supply chain dependency and its relevance to small businesses. The latter discusses an insured’s almost absolute dependence on internet and ...
MON
May
11
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have2:00 PM - 3:42 PMAs cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
MON
May
11
E&O Exposures: Websites & Social Media3:00 PM - 3:57 PMThis course is designed to educate insurance industry professionals on the Errors and Omissions exposures they face in various areas of public-facing marketing. This course will cover Standard of Care laws in all states and how special relationships ...
MON
May
11
Insurance: Approved for Recreational Use with Kevin Amrhein3:00 PM - 4:46 PMThis session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
TUE
May
12
Farm Property – Vital Endorsements For the Small or Hobby Farmer9:00 AM - 10:56 AMProperty and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
TUE
May
12
Insureds: Who, When and Why9:00 AM - 11:00 AMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
TUE
May
12
Homeowners Insurance Facts and Follies9:00 AM - 12:01 PMHow much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
TUE
May
12
Preparing for Contracts and Contractual Risk Transfer9:00 AM - 11:05 AMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
TUE
May
12
Farm Property Coverage for the Small or Hobby Farmer – An Overview11:00 AM - 12:55 PMU.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
TUE
May
12
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange11:00 AM - 1:56 PMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
TUE
May
12
Cybersecurity Risk and Insurance Are...12:00 PM - 12:58 PMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
TUE
May
12
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property1:00 PM - 2:54 PMAccording to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
TUE
May
12
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks3:00 PM - 4:56 PMLet's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
TUE
May
12
Cyber in 2024: Where Are We? How Did We Get Here?3:00 PM - 4:39 PMJoin Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
WED
May
13
AI Implications in the Insurance Industry9:00 AM - 10:08 AMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
WED
May
13
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe9:00 AM - 11:59 AMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
WED
May
13
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership10:00 AM - 11:08 AMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
WED
May
13
Kids and Cars - Claims That Should Scare You10:00 AM - 12:56 PMThis continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
WED
May
13
An Insurance Horror Story - Hoarders12:00 PM - 1:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
WED
May
13
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs12:00 PM - 2:59 PMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
WED
May
13
Gigs and Side Hustles - The Insurance Issues12:00 PM - 2:05 PMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
WED
May
13
Executive Liability: An Overview and Key Issues1:00 PM - 3:30 PMThis course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
WED
May
13
Hot Topics In Personal Lines2:00 PM - 4:07 PMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
WED
May
13
Agritourism Insurance and Risk Management3:00 PM - 5:04 PMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
WED
May
13
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella3:00 PM - 5:58 PMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
THU
May
14
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers9:00 AM - 11:16 AM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
May
14
Hiring Projections for the Insurance Industry12:00 PM - 12:56 PMPrepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
THU
May
14
Coverage Essentials: Introduction to the Homeowners Policy2:00 PM - 5:04 PMThis comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
FRI
May
15
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts9:00 AM - 12:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
FRI
May
15
Overlooked & Undersold Commercial Property Coverage10:00 AM - 1:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
FRI
May
15
Welcome to the Cyber Age -Insurance for Digital Assets and Cyber Incidents12:00 PM - 1:47 PMThe media is littered with reports of data breaches, hacking, ransomware attacks, business email compromises, etc. One cyber event can result in millions of dollars in damages from business interruption, data recovery, property damage, statutory ...
FRI
May
15
Commercial Property Claims, Coverages, and Consequences3:00 PM - 5:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
FRI
May
15
Crime Coverages, What The ISO Forms Do, and Do Not, Provide3:00 PM - 6:15 PMThis three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
MON
May
18
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims9:00 AM - 11:58 AMThis three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
MON
May
18
A Walk Around The Farm – Farm Property Considerations10:00 AM - 11:45 AMThis presentation will concentrate on often-used ISO Farm Property Coverage Forms with a goal of familiarizing the participant with the structure and coverage intent of the farm property program. Even though many carriers do not use ISO forms in ...
MON
May
18
Could Your Ethics Be Stunting Your Growth?10:00 AM - 10:54 AMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
MON
May
18
Legacy Blueprint: Crafting Tomorrow's Agency Today12:00 PM - 3:54 PMIn an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
MON
May
18
Power of Prevention: Agency Risk Management Essentials of Management12:00 PM - 3:00 PMThis three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
MON
May
18
Surety Bonding Basics4:00 PM - 4:59 PMThis course is designed to instruct an individual on the fundamentals of what surety bonds are and how they came to be, the key differences between surety bonding and commercial insurance, common types of bonds, underwriting considerations, and ...
TUE
May
19
Reasons Personal Lines are Broken (and What to Do About It)Ride-sharing, drones, home rental, furnished autos, remote work and other issues testing common personal lines policies are reviewed in this course. Agents who attend will learn the depth of exposures and the best practices of how to address them with insu
TUE
May
19
Ethics for Insurance Professionals9:00 AM - 11:05 AMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
TUE
May
19
Flood Overview: NFIP Basic- 3 Hour9:00 AM - 11:55 AMThis three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
TUE
May
19
To Simply Comply or Truly Excel Ethically12:00 PM - 12:57 PMThis course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
TUE
May
19
A Walk Around The Farm – Farm Liability Considerations4:00 PM - 5:48 PMThis presentation will concentrate on the ISO Farm Liability Coverage Form and select endorsements with a goal of familiarizing the participant with the structure and coverage intent of this program. Click here to register
WED
May
20
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy9:00 AM - 12:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
WED
May
20
Certificates of Insurance: Embrace the Pain11:00 AM - 11:59 AMCertificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
WED
May
20
Steering the Business Auto Policy – Covered Autos and Who is an Insured12:00 PM - 1:57 PMThere are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
WED
May
20
Six Interesting (and Recent Cases) - And Why They Matter To The Industry12:00 PM - 1:00 PMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
WED
May
20
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers12:00 PM - 2:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
WED
May
20
Flood Insurance: Beyond The Fundamentals2:00 PM - 4:55 PMFor over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
WED
May
20
Valuation Considerations in the Commercial Property Form3:00 PM - 4:59 PMThere are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
THU
May
21
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill ThemThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, and what typically causes a claim, and then provides specific processes and procedures to follow in the agency’s daily operations to p
THU
May
21
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them9:00 AM - 11:57 AMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
THU
May
21
Evaluating, Insuring and Mitigating Flood Risk9:00 AM - 11:57 AMDiscover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
THU
May
21
Issues in Named Insured: The Rules and the Whys10:00 AM - 12:07 PMThis presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
THU
May
21
Planning for Success: Strategies for Insurance Agency Growth in Today's Market11:00 AM - 1:58 PMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
THU
May
21
Additional Insureds - Misery Awaits!12:00 PM - 1:56 PMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
THU
May
21
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions12:00 PM - 2:57 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
THU
May
21
What's News Now!2:00 PM - 3:08 PMThis seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
THU
May
21
Agency Coverage Standards: Putting the Pieces Together3:00 PM - 4:56 PMThis course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
THU
May
21
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages3:00 PM - 5:59 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
THU
May
21
To Be or Not to AirBnb - Sharing Exposures and Insurance3:00 PM - 4:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
THU
May
21
You Gotta Be Kidding Me! Strange but True Claims3:00 PM - 5:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
FRI
May
22
Proactive Workplace Violence Response: Mitigating Risks for Your Clients9:00 AM - 9:57 AMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
FRI
May
22
Securing the Future: Insurance in an Era of Increased Natural Disasters9:00 AM - 11:01 AMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
FRI
May
22
CGL & the Contractor: Traps & Tricks10:00 AM - 12:58 PMThis course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
FRI
May
22
Coverage Essentials: Introduction to the Homeowners Policy10:00 AM - 1:04 PMThis comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
FRI
May
22
Blueprint for Success: Crafting Your Ownership Journey12:00 PM - 3:36 PMDream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
FRI
May
22
Exploring Personal Auto Claims & Coverage Scenarios1:00 PM - 4:00 PMThis course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
FRI
May
22
Finally, Ethical Solutions That Make Sense1:00 PM - 3:56 PMThis continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
FRI
May
22
Directors and Officers Liability Insurance2:00 PM - 4:56 PMThis seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
FRI
May
22
Indemnitees vs. Additional Insureds: What’s the Difference?4:00 PM - 6:59 PMMany commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
TUE
May
26
Hot Topics In Personal Lines8:00 AM - 10:07 AMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
TUE
May
26
Agritourism Insurance and Risk Management9:00 AM - 11:04 AMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
TUE
May
26
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella9:00 AM - 11:58 AMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
TUE
May
26
AI Implications in the Insurance Industry12:00 PM - 1:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
TUE
May
26
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe12:00 PM - 2:59 PMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
TUE
May
26
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership12:00 PM - 1:08 PMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
TUE
May
26
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
TUE
May
26
Gigs and Side Hustles - The Insurance Issues2:00 PM - 4:05 PMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
TUE
May
26
An Insurance Horror Story - Hoarders3:00 PM - 4:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
TUE
May
26
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs3:00 PM - 5:59 PMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
TUE
May
26
Executive Liability: An Overview and Key Issues5:00 PM - 7:30 PMThis course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
WED
May
27
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment9:00 AM - 10:57 AMThis two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
WED
May
27
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have9:00 AM - 10:42 AMAs cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
WED
May
27
Ethics - Creating a Winning Culture in the Agency11:00 AM - 1:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
WED
May
27
Studies in Ethics - A Hippocratic Oath for Insurance Professionals2:00 PM - 5:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
WED
May
27
Flood Insurance 2.03:00 PM - 5:57 PMFlooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
THU
May
28
E&O Exposures: Websites & Social Media9:00 AM - 9:57 AMThis course is designed to educate insurance industry professionals on the Errors and Omissions exposures they face in various areas of public-facing marketing. This course will cover Standard of Care laws in all states and how special relationships ...
THU
May
28
Insurance: Approved for Recreational Use with Kevin Amrhein9:00 AM - 10:46 AMThis session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
THU
May
28
Business Income Made Easy10:00 AM - 12:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
THU
May
28
Workers' Compensation and the Law11:00 AM - 1:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
THU
May
28
Kids and Cars - Claims That Should Scare You1:00 PM - 3:56 PMThis continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
THU
May
28
Not Your Grandpa’s Globe: Recognizing and Insuring Supply Chain3:00 PM - 4:54 PMThis course is divided into two sections: tangible and intangible. The former discusses the global nature of supply chain dependency and its relevance to small businesses. The latter discusses an insured’s almost absolute dependence on internet and ...
FRI
May
29
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks9:00 AM - 10:56 AMLet's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
FRI
May
29
Hiring Projections for the Insurance Industry9:00 AM - 9:56 AMPrepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
FRI
May
29
Cyber in 2024: Where Are We? How Did We Get Here?9:00 AM - 10:39 AMJoin Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
FRI
May
29
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
FRI
May
29
Homeowners Insurance Facts and Follies11:00 AM - 2:01 PMHow much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
FRI
May
29
Farm Property – Vital Endorsements For the Small or Hobby Farmer11:00 AM - 12:56 PMProperty and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
FRI
May
29
Insureds: Who, When and Why12:00 PM - 2:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
FRI
May
29
Preparing for Contracts and Contractual Risk Transfer12:00 PM - 2:05 PMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
FRI
May
29
Farm Property Coverage for the Small or Hobby Farmer – An Overview1:00 PM - 2:55 PMU.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
FRI
May
29
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange1:00 PM - 3:56 PMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
FRI
May
29
Cybersecurity Risk and Insurance Are...3:00 PM - 3:58 PMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
FRI
May
29
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property3:00 PM - 4:54 PMAccording to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
MON
June
1
Gigs and Side Hustles - The Insurance Issues8:00 AM - 10:05 AMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
MON
June
1
An Insurance Horror Story - Hoarders9:00 AM - 10:55 AMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
MON
June
1
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs9:00 AM - 11:59 AMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
MON
June
1
Hot Topics In Personal Lines10:00 AM - 12:07 PMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
MON
June
1
Agritourism Insurance and Risk Management12:00 PM - 2:04 PMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
MON
June
1
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella12:00 PM - 2:58 PMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
MON
June
1
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment1:00 PM - 2:57 PMThis two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
MON
June
1
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership2:00 PM - 3:08 PMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
MON
June
1
AI Implications in the Insurance Industry3:00 PM - 4:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
MON
June
1
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe3:00 PM - 5:59 PMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
TUE
June
2
CRIS Part 3 - Com. Auto, Surety, CIPS & Misc. Lines - LIVE WEBINAR PRESENTED BY KYM MARTELLThis course provides an overview of various additional coverage needs of many contractors, including auto liability, professional liability
TUE
June
2
Cybersecurity Risk and Insurance Are...9:00 AM - 9:58 AMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
TUE
June
2
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property9:00 AM - 10:54 AMAccording to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
TUE
June
2
Finally, Ethical Solutions That Make Sense10:00 AM - 12:56 PMThis continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
TUE
June
2
You Gotta Be Kidding Me! Strange but True Claims11:00 AM - 1:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
TUE
June
2
Crime Coverages, What The ISO Forms Do, and Do Not, Provide11:00 AM - 2:15 PMThis three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
TUE
June
2
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks12:00 PM - 1:56 PMLet's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
TUE
June
2
Cyber in 2024: Where Are We? How Did We Get Here?12:00 PM - 1:39 PMJoin Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
TUE
June
2
Homeowners Insurance Facts and Follies1:00 PM - 4:01 PMHow much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
TUE
June
2
Farm Property – Vital Endorsements For the Small or Hobby Farmer1:00 PM - 2:56 PMProperty and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
TUE
June
2
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims1:00 PM - 3:58 PMThis three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
TUE
June
2
Farm Property Coverage for the Small or Hobby Farmer – An Overview3:00 PM - 4:55 PMU.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
TUE
June
2
Insureds: Who, When and Why3:00 PM - 5:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
TUE
June
2
Preparing for Contracts and Contractual Risk Transfer3:00 PM - 5:05 PMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
TUE
June
2
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange3:00 PM - 5:56 PMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
WED
June
3
Not Your Grandpa’s Globe: Recognizing and Insuring Supply Chain9:00 AM - 10:54 AMThis course is divided into two sections: tangible and intangible. The former discusses the global nature of supply chain dependency and its relevance to small businesses. The latter discusses an insured’s almost absolute dependence on internet and ...
WED
June
3
E&O Exposures: Websites & Social Media11:00 AM - 11:57 AMThis course is designed to educate insurance industry professionals on the Errors and Omissions exposures they face in various areas of public-facing marketing. This course will cover Standard of Care laws in all states and how special relationships ...
WED
June
3
Business Income Made Easy12:00 PM - 2:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
WED
June
3
Insurance: Approved for Recreational Use with Kevin Amrhein12:00 PM - 1:46 PMThis session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
WED
June
3
Workers' Compensation and the Law1:00 PM - 3:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
WED
June
3
Evaluating, Insuring and Mitigating Flood Risk1:00 PM - 3:57 PMDiscover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
WED
June
3
E&O Nightmares2:00 PM - 3:58 PMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
THU
June
4
MLIS - Fiduciary Liability: What You Need to Know About Exposures & Insurance - LIVE WEBINAR PRESENTED BY KYM MARTELLERISA (Employee Retirement Income Security Act of 1974) created certain fiduciary liability exposures for benefit plans governed by ERISA.
THU
June
4
Studies in Ethics - A Hippocratic Oath for Insurance Professionals8:00 AM - 11:07 AMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
THU
June
4
Flood Insurance 2.09:00 AM - 11:57 AMFlooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
THU
June
4
Ethics - Creating a Winning Culture in the Agency1:00 PM - 3:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
FRI
June
5
Directors and Officers Liability Insurance8:00 AM - 10:56 AMThis seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
FRI
June
5
Indemnitees vs. Additional Insureds: What’s the Difference?10:00 AM - 12:59 PMMany commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
FRI
June
5
Proactive Workplace Violence Response: Mitigating Risks for Your Clients12:00 PM - 12:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
FRI
June
5
Securing the Future: Insurance in an Era of Increased Natural Disasters12:00 PM - 2:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
FRI
June
5
CGL & the Contractor: Traps & Tricks1:00 PM - 3:58 PMThis course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
FRI
June
5
Blueprint for Success: Crafting Your Ownership Journey2:00 PM - 5:36 PMDream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
FRI
June
5
Exploring Personal Auto Claims & Coverage Scenarios4:00 PM - 7:00 PMThis course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
MON
June
8
Surety Bonding Basics10:00 AM - 10:59 AMThis course is designed to instruct an individual on the fundamentals of what surety bonds are and how they came to be, the key differences between surety bonding and commercial insurance, common types of bonds, underwriting considerations, and ...
MON
June
8
An Hour of True Crime - Schoharie Limousine Accident11:00 AM - 11:58 AMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
MON
June
8
Could Your Ethics Be Stunting Your Growth?12:00 PM - 12:54 PMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
MON
June
8
A Walk Around The Farm – Farm Property Considerations1:00 PM - 2:45 PMThis presentation will concentrate on often-used ISO Farm Property Coverage Forms with a goal of familiarizing the participant with the structure and coverage intent of the farm property program. Even though many carriers do not use ISO forms in ...
MON
June
8
Legacy Blueprint: Crafting Tomorrow's Agency Today2:00 PM - 5:54 PMIn an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
MON
June
8
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have2:00 PM - 3:42 PMAs cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
MON
June
8
Power of Prevention: Agency Risk Management Essentials of Management3:00 PM - 6:00 PMThis three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
TUE
June
9
A Walk Around The Farm – Farm Liability Considerations10:00 AM - 11:48 AMThis presentation will concentrate on the ISO Farm Liability Coverage Form and select endorsements with a goal of familiarizing the participant with the structure and coverage intent of this program. Click here to register
TUE
June
9
Ethics for Insurance Professionals11:00 AM - 1:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
TUE
June
9
Flood Overview: NFIP Basic- 3 Hour12:00 PM - 2:55 PMThis three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
TUE
June
9
To Simply Comply or Truly Excel Ethically2:00 PM - 2:57 PMThis course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
WED
June
10
Flood Insurance: Beyond The Fundamentals8:00 AM - 10:55 AMFor over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
WED
June
10
Valuation Considerations in the Commercial Property Form9:00 AM - 10:59 AMThere are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
WED
June
10
Kids and Cars - Claims That Should Scare You10:00 AM - 12:56 PMThis continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
WED
June
10
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy12:00 PM - 3:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
WED
June
10
Certificates of Insurance: Embrace the Pain1:00 PM - 1:59 PMCertificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
WED
June
10
Executive Liability: An Overview and Key Issues1:00 PM - 3:30 PMThis course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
WED
June
10
Six Interesting (and Recent Cases) - And Why They Matter To The Industry2:00 PM - 3:00 PMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
WED
June
10
Steering the Business Auto Policy – Covered Autos and Who is an Insured3:00 PM - 4:57 PMThere are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
WED
June
10
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers3:00 PM - 5:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
June
11
What's News Now!8:00 AM - 9:08 AMThis seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
THU
June
11
Agency Coverage Standards: Putting the Pieces Together9:00 AM - 10:56 AMThis course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
THU
June
11
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages9:00 AM - 11:59 AMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
THU
June
11
To Be or Not to AirBnb - Sharing Exposures and Insurance9:00 AM - 10:55 AMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
THU
June
11
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them12:00 PM - 2:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
THU
June
11
Issues in Named Insured: The Rules and the Whys12:00 PM - 2:07 PMThis presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
THU
June
11
Planning for Success: Strategies for Insurance Agency Growth in Today's Market1:00 PM - 3:58 PMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
THU
June
11
Additional Insureds - Misery Awaits!3:00 PM - 4:56 PMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
THU
June
11
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions3:00 PM - 5:57 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
FRI
June
12
Commercial Property Claims, Coverages, and Consequences9:00 AM - 11:56 AMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
FRI
June
12
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts12:00 PM - 3:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
FRI
June
12
Overlooked & Undersold Commercial Property Coverage1:00 PM - 4:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
FRI
June
12
Hiring Projections for the Insurance Industry3:00 PM - 3:56 PMPrepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
FRI
June
12
Welcome to the Cyber Age -Insurance for Digital Assets and Cyber Incidents3:00 PM - 4:47 PMThe media is littered with reports of data breaches, hacking, ransomware attacks, business email compromises, etc. One cyber event can result in millions of dollars in damages from business interruption, data recovery, property damage, statutory ...
MON
June
15
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims9:00 AM - 11:58 AMThis three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
MON
June
15
Flood Insurance 2.011:00 AM - 1:57 PMFlooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
MON
June
15
Coverage Essentials: Introduction to the Homeowners Policy12:00 PM - 3:04 PMThis comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
MON
June
15
Ethics - Creating a Winning Culture in the Agency3:00 PM - 5:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
TUE
June
16
Commercial Property: Claims, Coverages, ConsequencesThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.
TUE
June
16
Just Use Mine: Home, Vehicle and Other Sharing Exposures Insurance Doesn’t LikeVehicles, houses, garage space, swimming pools, scooters, and many other exposures stemming from the shared economy require special attention from an insurance standpoint
TUE
June
16
AI Implications in the Insurance Industry9:00 AM - 10:08 AMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
TUE
June
16
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe9:00 AM - 11:59 AMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
TUE
June
16
Gigs and Side Hustles - The Insurance Issues10:00 AM - 12:05 PMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
TUE
June
16
An Insurance Horror Story - Hoarders12:00 PM - 1:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
TUE
June
16
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs12:00 PM - 2:59 PMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
TUE
June
16
Hot Topics In Personal Lines12:00 PM - 2:07 PMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
TUE
June
16
Agritourism Insurance and Risk Management3:00 PM - 5:04 PMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
TUE
June
16
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella3:00 PM - 5:58 PMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
TUE
June
16
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership4:00 PM - 5:08 PMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
WED
June
17
Farm Property Coverage for the Small or Hobby Farmer – An Overview9:00 AM - 10:55 AMU.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
WED
June
17
Insureds: Who, When and Why9:00 AM - 11:00 AMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
WED
June
17
Preparing for Contracts and Contractual Risk Transfer9:00 AM - 11:05 AMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
WED
June
17
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange9:00 AM - 11:56 AMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
WED
June
17
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property11:00 AM - 12:54 PMAccording to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
WED
June
17
Cybersecurity Risk and Insurance Are...12:00 PM - 12:58 PMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
WED
June
17
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks3:00 PM - 4:56 PMLet's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
WED
June
17
Homeowners Insurance Facts and Follies3:00 PM - 6:01 PMHow much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
WED
June
17
Farm Property – Vital Endorsements For the Small or Hobby Farmer3:00 PM - 4:56 PMProperty and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
WED
June
17
Cyber in 2024: Where Are We? How Did We Get Here?3:00 PM - 4:39 PMJoin Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
THU
June
18
Evaluating, Insuring and Mitigating Flood Risk9:00 AM - 11:57 AMDiscover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
THU
June
18
Not Your Grandpa’s Globe: Recognizing and Insuring Supply Chain12:00 PM - 1:54 PMThis course is divided into two sections: tangible and intangible. The former discusses the global nature of supply chain dependency and its relevance to small businesses. The latter discusses an insured’s almost absolute dependence on internet and ...
THU
June
18
E&O Exposures: Websites & Social Media1:00 PM - 1:57 PMThis course is designed to educate insurance industry professionals on the Errors and Omissions exposures they face in various areas of public-facing marketing. This course will cover Standard of Care laws in all states and how special relationships ...
THU
June
18
Business Income Made Easy2:00 PM - 4:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
THU
June
18
Workers' Compensation and the Law3:00 PM - 5:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
THU
June
18
You Gotta Be Kidding Me! Strange but True Claims3:00 PM - 5:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
THU
June
18
Insurance: Approved for Recreational Use with Kevin Amrhein3:00 PM - 4:46 PMThis session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
FRI
June
19
Studies in Ethics - A Hippocratic Oath for Insurance Professionals10:00 AM - 1:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
FRI
June
19
Crime Coverages, What The ISO Forms Do, and Do Not, Provide3:00 PM - 6:15 PMThis three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
MON
June
22
Directors and Officers Liability Insurance10:00 AM - 12:56 PMThis seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
MON
June
22
Exploring Personal Auto Claims & Coverage Scenarios10:00 AM - 1:00 PMThis course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
MON
June
22
Indemnitees vs. Additional Insureds: What’s the Difference?1:00 PM - 3:59 PMMany commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
MON
June
22
Proactive Workplace Violence Response: Mitigating Risks for Your Clients3:00 PM - 3:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
MON
June
22
Securing the Future: Insurance in an Era of Increased Natural Disasters3:00 PM - 5:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
MON
June
22
Blueprint for Success: Crafting Your Ownership Journey4:00 PM - 7:36 PMDream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
MON
June
22
CGL & the Contractor: Traps & Tricks4:00 PM - 6:58 PMThis course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
TUE
June
23
Coverage Essentials: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy ConditionsThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions
TUE
June
23
Power of Prevention: Agency Risk Management Essentials of Management9:00 AM - 12:00 PMThis three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
TUE
June
23
Surety Bonding Basics12:00 PM - 12:59 PMThis course is designed to instruct an individual on the fundamentals of what surety bonds are and how they came to be, the key differences between surety bonding and commercial insurance, common types of bonds, underwriting considerations, and ...
TUE
June
23
Could Your Ethics Be Stunting Your Growth?2:00 PM - 2:54 PMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
TUE
June
23
A Walk Around The Farm – Farm Property Considerations4:00 PM - 5:45 PMThis presentation will concentrate on often-used ISO Farm Property Coverage Forms with a goal of familiarizing the participant with the structure and coverage intent of the farm property program. Even though many carriers do not use ISO forms in ...
TUE
June
23
Legacy Blueprint: Crafting Tomorrow's Agency Today4:00 PM - 7:54 PMIn an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
WED
June
24
Bad Machines, Evil People: The Latest in CyberBad actors are finding more sophisticated ways to utilize their bad machines. The harm caused by a cyber-attack can destroy businesses big and small.
WED
June
24
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment9:00 AM - 10:57 AMThis two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
WED
June
24
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have9:00 AM - 10:42 AMAs cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
WED
June
24
A Walk Around The Farm – Farm Liability Considerations1:00 PM - 2:48 PMThis presentation will concentrate on the ISO Farm Liability Coverage Form and select endorsements with a goal of familiarizing the participant with the structure and coverage intent of this program. Click here to register
WED
June
24
Ethics for Insurance Professionals1:00 PM - 3:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
WED
June
24
Flood Overview: NFIP Basic- 3 Hour3:00 PM - 5:55 PMThis three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
WED
June
24
To Simply Comply or Truly Excel Ethically4:00 PM - 4:57 PMThis course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
THU
June
25
Six Interesting (and Recent Cases) - And Why They Matter To The Industry8:00 AM - 9:00 AMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
THU
June
25
Steering the Business Auto Policy – Covered Autos and Who is an Insured9:00 AM - 10:57 AMThere are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
THU
June
25
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers9:00 AM - 11:16 AM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
June
25
Flood Insurance: Beyond The Fundamentals10:00 AM - 12:55 PMFor over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
THU
June
25
Valuation Considerations in the Commercial Property Form12:00 PM - 1:59 PMThere are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
THU
June
25
Kids and Cars - Claims That Should Scare You1:00 PM - 3:56 PMThis continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
THU
June
25
Certificates of Insurance: Embrace the Pain3:00 PM - 3:59 PMCertificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
THU
June
25
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy3:00 PM - 6:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
FRI
June
26
Additional Insureds - Misery Awaits!9:00 AM - 10:56 AMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
FRI
June
26
What's News Now!10:00 AM - 11:08 AMThis seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
FRI
June
26
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
FRI
June
26
To Be or Not to AirBnb - Sharing Exposures and Insurance11:00 AM - 12:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
FRI
June
26
Agency Coverage Standards: Putting the Pieces Together12:00 PM - 1:56 PMThis course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
FRI
June
26
Finally, Ethical Solutions That Make Sense1:00 PM - 3:56 PMThis continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
FRI
June
26
Issues in Named Insured: The Rules and the Whys2:00 PM - 4:07 PMThis presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
FRI
June
26
Planning for Success: Strategies for Insurance Agency Growth in Today's Market3:00 PM - 5:58 PMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
MON
June
29
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions9:00 AM - 11:57 AMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
MON
June
29
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages12:00 PM - 2:59 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
MON
June
29
Coverage Essentials: Introduction to the Homeowners Policy2:00 PM - 5:04 PMThis comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
MON
June
29
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them3:00 PM - 5:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
MON
June
29
Executive Liability: An Overview and Key Issues5:00 PM - 7:30 PMThis course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
TUE
June
30
Hiring Projections for the Insurance Industry9:00 AM - 9:56 AMPrepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
TUE
June
30
Welcome to the Cyber Age -Insurance for Digital Assets and Cyber Incidents9:00 AM - 10:47 AMThe media is littered with reports of data breaches, hacking, ransomware attacks, business email compromises, etc. One cyber event can result in millions of dollars in damages from business interruption, data recovery, property damage, statutory ...
TUE
June
30
Commercial Property Claims, Coverages, and Consequences11:00 AM - 1:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
TUE
June
30
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
TUE
June
30
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts3:00 PM - 6:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
TUE
June
30
Overlooked & Undersold Commercial Property Coverage4:00 PM - 7:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
WED
July
1
Issues in Named Insured: The Rules and the Whys8:00 AM - 10:07 AMThis presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
WED
July
1
Planning for Success: Strategies for Insurance Agency Growth in Today's Market9:00 AM - 11:58 AMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
WED
July
1
Coverage Essentials: Introduction to the Homeowners Policy10:00 AM - 1:04 PMThis comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
WED
July
1
Additional Insureds - Misery Awaits!12:00 PM - 1:56 PMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
WED
July
1
What's News Now!12:00 PM - 1:08 PMThis seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
WED
July
1
To Be or Not to AirBnb - Sharing Exposures and Insurance1:00 PM - 2:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
WED
July
1
Evaluating, Insuring and Mitigating Flood Risk1:00 PM - 3:57 PMDiscover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
WED
July
1
E&O Nightmares2:00 PM - 3:58 PMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
WED
July
1
Agency Coverage Standards: Putting the Pieces Together3:00 PM - 4:56 PMThis course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
THU
July
2
Certificates of Insurance: Embrace the Pain9:00 AM - 9:59 AMCertificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
THU
July
2
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy9:00 AM - 12:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
THU
July
2
Six Interesting (and Recent Cases) - And Why They Matter To The Industry10:00 AM - 11:00 AMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
THU
July
2
Flood Insurance: Beyond The Fundamentals12:00 PM - 2:55 PMFor over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
THU
July
2
Steering the Business Auto Policy – Covered Autos and Who is an Insured12:00 PM - 1:57 PMThere are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
THU
July
2
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers12:00 PM - 2:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
July
2
Valuation Considerations in the Commercial Property Form3:00 PM - 4:59 PMThere are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
MON
July
6
Flood Overview: NFIP Basic- 3 Hour9:00 AM - 11:55 AMThis three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
MON
July
6
To Simply Comply or Truly Excel Ethically10:00 AM - 10:57 AMThis course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
MON
July
6
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment1:00 PM - 2:57 PMThis two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
MON
July
6
Ethics for Insurance Professionals3:00 PM - 5:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
MON
July
6
A Walk Around The Farm – Farm Liability Considerations4:00 PM - 5:48 PMThis presentation will concentrate on the ISO Farm Liability Coverage Form and select endorsements with a goal of familiarizing the participant with the structure and coverage intent of this program. Click here to register
TUE
July
7
A Walk Around The Farm – Farm Property Considerations10:00 AM - 11:45 AMThis presentation will concentrate on often-used ISO Farm Property Coverage Forms with a goal of familiarizing the participant with the structure and coverage intent of the farm property program. Even though many carriers do not use ISO forms in ...
TUE
July
7
Legacy Blueprint: Crafting Tomorrow's Agency Today10:00 AM - 1:54 PMIn an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
TUE
July
7
Finally, Ethical Solutions That Make Sense10:00 AM - 12:56 PMThis continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
TUE
July
7
You Gotta Be Kidding Me! Strange but True Claims11:00 AM - 1:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
TUE
July
7
Crime Coverages, What The ISO Forms Do, and Do Not, Provide11:00 AM - 2:15 PMThis three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
TUE
July
7
Power of Prevention: Agency Risk Management Essentials of Management12:00 PM - 3:00 PMThis three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
TUE
July
7
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims1:00 PM - 3:58 PMThis three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
TUE
July
7
Surety Bonding Basics2:00 PM - 2:59 PMThis course is designed to instruct an individual on the fundamentals of what surety bonds are and how they came to be, the key differences between surety bonding and commercial insurance, common types of bonds, underwriting considerations, and ...
TUE
July
7
Could Your Ethics Be Stunting Your Growth?4:00 PM - 4:54 PMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
WED
July
8
Agritourism Insurance and Risk Management9:00 AM - 11:04 AMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
WED
July
8
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella9:00 AM - 11:58 AMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
WED
July
8
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership10:00 AM - 11:08 AMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
WED
July
8
Kids and Cars - Claims That Should Scare You10:00 AM - 12:56 PMThis continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
WED
July
8
AI Implications in the Insurance Industry12:00 PM - 1:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
WED
July
8
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe12:00 PM - 2:59 PMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
WED
July
8
Gigs and Side Hustles - The Insurance Issues12:00 PM - 2:05 PMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
WED
July
8
Executive Liability: An Overview and Key Issues1:00 PM - 3:30 PMThis course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
WED
July
8
Hot Topics In Personal Lines2:00 PM - 4:07 PMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
WED
July
8
An Insurance Horror Story - Hoarders3:00 PM - 4:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
WED
July
8
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs3:00 PM - 5:59 PMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
THU
July
9
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks9:00 AM - 10:56 AMLet's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
THU
July
9
Homeowners Insurance Facts and Follies9:00 AM - 12:01 PMHow much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
THU
July
9
Farm Property – Vital Endorsements For the Small or Hobby Farmer9:00 AM - 10:56 AMProperty and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
THU
July
9
Cyber in 2024: Where Are We? How Did We Get Here?9:00 AM - 10:39 AMJoin Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
THU
July
9
Farm Property Coverage for the Small or Hobby Farmer – An Overview11:00 AM - 12:55 PMU.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
THU
July
9
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange11:00 AM - 1:56 PMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
THU
July
9
Insureds: Who, When and Why12:00 PM - 2:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
THU
July
9
Preparing for Contracts and Contractual Risk Transfer12:00 PM - 2:05 PMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
THU
July
9
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property1:00 PM - 2:54 PMAccording to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
THU
July
9
Cybersecurity Risk and Insurance Are...3:00 PM - 3:58 PMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
FRI
July
10
Business Income Made Easy8:00 AM - 10:56 AMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
FRI
July
10
Workers' Compensation and the Law9:00 AM - 11:56 AMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
FRI
July
10
Insurance: Approved for Recreational Use with Kevin Amrhein9:00 AM - 10:46 AMThis session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
FRI
July
10
E&O Exposures: Websites & Social Media3:00 PM - 3:57 PMThis course is designed to educate insurance industry professionals on the Errors and Omissions exposures they face in various areas of public-facing marketing. This course will cover Standard of Care laws in all states and how special relationships ...
FRI
July
10
Not Your Grandpa’s Globe: Recognizing and Insuring Supply Chain3:00 PM - 4:54 PMThis course is divided into two sections: tangible and intangible. The former discusses the global nature of supply chain dependency and its relevance to small businesses. The latter discusses an insured’s almost absolute dependence on internet and ...
MON
July
13
Ethics - Creating a Winning Culture in the Agency9:00 AM - 11:56 AMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
MON
July
13
An Hour of True Crime - Schoharie Limousine Accident11:00 AM - 11:58 AMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
MON
July
13
Studies in Ethics - A Hippocratic Oath for Insurance Professionals12:00 PM - 3:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
MON
July
13
Flood Insurance 2.01:00 PM - 3:57 PMFlooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
MON
July
13
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have2:00 PM - 3:42 PMAs cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
TUE
July
14
Eroding: The Personal Lines Implosion and What Happens NextPersonal Lines markets continue to deteriorate. Agents and account managers are scrambling, carriers are changing course daily, and the insured often is left with reduced coverage and higher premiums.
TUE
July
14
Proactive Workplace Violence Response: Mitigating Risks for Your Clients9:00 AM - 9:57 AMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
TUE
July
14
Securing the Future: Insurance in an Era of Increased Natural Disasters9:00 AM - 11:01 AMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
TUE
July
14
Blueprint for Success: Crafting Your Ownership Journey10:00 AM - 1:36 PMDream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
TUE
July
14
CGL & the Contractor: Traps & Tricks10:00 AM - 12:58 PMThis course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
TUE
July
14
Directors and Officers Liability Insurance12:00 PM - 2:56 PMThis seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
TUE
July
14
Exploring Personal Auto Claims & Coverage Scenarios1:00 PM - 4:00 PMThis course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
TUE
July
14
Indemnitees vs. Additional Insureds: What’s the Difference?4:00 PM - 6:59 PMMany commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
WED
July
15
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them9:00 AM - 11:57 AMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
WED
July
15
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions12:00 PM - 2:57 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
WED
July
15
Coverage Essentials: Introduction to the Homeowners Policy12:00 PM - 3:04 PMThis comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
WED
July
15
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages3:00 PM - 5:59 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
THU
July
16
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts9:00 AM - 12:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
THU
July
16
Evaluating, Insuring and Mitigating Flood Risk9:00 AM - 11:57 AMDiscover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
THU
July
16
Overlooked & Undersold Commercial Property Coverage10:00 AM - 1:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
THU
July
16
Hiring Projections for the Insurance Industry12:00 PM - 12:56 PMPrepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
THU
July
16
Welcome to the Cyber Age -Insurance for Digital Assets and Cyber Incidents12:00 PM - 1:47 PMThe media is littered with reports of data breaches, hacking, ransomware attacks, business email compromises, etc. One cyber event can result in millions of dollars in damages from business interruption, data recovery, property damage, statutory ...
THU
July
16
Commercial Property Claims, Coverages, and Consequences1:00 PM - 3:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
THU
July
16
You Gotta Be Kidding Me! Strange but True Claims3:00 PM - 5:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
FRI
July
17
Planning for Success: Strategies for Insurance Agency Growth in Today's Market11:00 AM - 1:58 PMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
FRI
July
17
To Be or Not to AirBnb - Sharing Exposures and Insurance3:00 PM - 4:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
FRI
July
17
Crime Coverages, What The ISO Forms Do, and Do Not, Provide3:00 PM - 6:15 PMThis three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
MON
July
20
Agency Coverage Standards: Putting the Pieces Together9:00 AM - 10:56 AMThis course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
MON
July
20
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims9:00 AM - 11:58 AMThis three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
MON
July
20
Issues in Named Insured: The Rules and the Whys10:00 AM - 12:07 PMThis presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
MON
July
20
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts12:00 PM - 3:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
MON
July
20
Overlooked & Undersold Commercial Property Coverage1:00 PM - 4:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
MON
July
20
What's News Now!2:00 PM - 3:08 PMThis seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
MON
July
20
Additional Insureds - Misery Awaits!3:00 PM - 4:56 PMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
MON
July
20
Commercial Property Claims, Coverages, and Consequences3:00 PM - 5:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
MON
July
20
Hiring Projections for the Insurance Industry3:00 PM - 3:56 PMPrepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
MON
July
20
Welcome to the Cyber Age -Insurance for Digital Assets and Cyber Incidents3:00 PM - 4:47 PMThe media is littered with reports of data breaches, hacking, ransomware attacks, business email compromises, etc. One cyber event can result in millions of dollars in damages from business interruption, data recovery, property damage, statutory ...
TUE
July
21
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages9:00 AM - 11:59 AMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
TUE
July
21
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them12:00 PM - 2:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
TUE
July
21
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions3:00 PM - 5:57 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
WED
July
22
Valuation Considerations in the Commercial Property Form9:00 AM - 10:59 AMThere are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
WED
July
22
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment9:00 AM - 10:57 AMThis two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
WED
July
22
Certificates of Insurance: Embrace the Pain11:00 AM - 11:59 AMCertificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
WED
July
22
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy12:00 PM - 3:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
WED
July
22
Six Interesting (and Recent Cases) - And Why They Matter To The Industry12:00 PM - 1:00 PMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
WED
July
22
Flood Insurance: Beyond The Fundamentals2:00 PM - 4:55 PMFor over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
WED
July
22
Steering the Business Auto Policy – Covered Autos and Who is an Insured3:00 PM - 4:57 PMThere are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
WED
July
22
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers3:00 PM - 5:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
July
23
Ethics in Insurance - Protecting the Client and the AgencyThis course begins with a discussion of what ethics is and different approaches to decision making. It addresses the ethical responsibilities of the insurance producer to prospects and clients, to insurance carriers and to third parties.
THU
July
23
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill ThemThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, and what typically causes a claim, and then provides specific processes and procedures to follow in the agency’s daily operations to p
THU
July
23
Ethics for Insurance Professionals9:00 AM - 11:05 AMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
THU
July
23
A Walk Around The Farm – Farm Liability Considerations10:00 AM - 11:48 AMThis presentation will concentrate on the ISO Farm Liability Coverage Form and select endorsements with a goal of familiarizing the participant with the structure and coverage intent of this program. Click here to register
THU
July
23
To Simply Comply or Truly Excel Ethically12:00 PM - 12:57 PMThis course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
THU
July
23
Flood Overview: NFIP Basic- 3 Hour12:00 PM - 2:55 PMThis three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
THU
July
23
Kids and Cars - Claims That Should Scare You1:00 PM - 3:56 PMThis continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
FRI
July
24
Could Your Ethics Be Stunting Your Growth?10:00 AM - 10:54 AMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
FRI
July
24
Legacy Blueprint: Crafting Tomorrow's Agency Today12:00 PM - 3:54 PMIn an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
FRI
July
24
A Walk Around The Farm – Farm Property Considerations1:00 PM - 2:45 PMThis presentation will concentrate on often-used ISO Farm Property Coverage Forms with a goal of familiarizing the participant with the structure and coverage intent of the farm property program. Even though many carriers do not use ISO forms in ...
FRI
July
24
Finally, Ethical Solutions That Make Sense1:00 PM - 3:56 PMThis continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
FRI
July
24
Power of Prevention: Agency Risk Management Essentials of Management3:00 PM - 6:00 PMThis three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
FRI
July
24
Surety Bonding Basics4:00 PM - 4:59 PMThis course is designed to instruct an individual on the fundamentals of what surety bonds are and how they came to be, the key differences between surety bonding and commercial insurance, common types of bonds, underwriting considerations, and ...
MON
July
27
Hot Topics In Personal Lines8:00 AM - 10:07 AMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
MON
July
27
An Insurance Horror Story - Hoarders9:00 AM - 10:55 AMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
MON
July
27
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs9:00 AM - 11:59 AMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
MON
July
27
Agritourism Insurance and Risk Management12:00 PM - 2:04 PMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
MON
July
27
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella12:00 PM - 2:58 PMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
MON
July
27
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership12:00 PM - 1:08 PMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
MON
July
27
Gigs and Side Hustles - The Insurance Issues2:00 PM - 4:05 PMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
MON
July
27
AI Implications in the Insurance Industry3:00 PM - 4:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
MON
July
27
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe3:00 PM - 5:59 PMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
MON
July
27
Executive Liability: An Overview and Key Issues5:00 PM - 7:30 PMThis course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
TUE
July
28
Cybersecurity Risk and Insurance Are...9:00 AM - 9:58 AMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
TUE
July
28
Homeowners Insurance Facts and Follies11:00 AM - 2:01 PMHow much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
TUE
July
28
Farm Property – Vital Endorsements For the Small or Hobby Farmer11:00 AM - 12:56 PMProperty and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
TUE
July
28
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks12:00 PM - 1:56 PMLet's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
TUE
July
28
Cyber in 2024: Where Are We? How Did We Get Here?12:00 PM - 1:39 PMJoin Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
TUE
July
28
Farm Property Coverage for the Small or Hobby Farmer – An Overview1:00 PM - 2:55 PMU.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
TUE
July
28
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange1:00 PM - 3:56 PMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
TUE
July
28
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
TUE
July
28
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property3:00 PM - 4:54 PMAccording to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
TUE
July
28
Insureds: Who, When and Why3:00 PM - 5:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
TUE
July
28
Preparing for Contracts and Contractual Risk Transfer3:00 PM - 5:05 PMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
WED
July
29
E&O Exposures: Websites & Social Media9:00 AM - 9:57 AMThis course is designed to educate insurance industry professionals on the Errors and Omissions exposures they face in various areas of public-facing marketing. This course will cover Standard of Care laws in all states and how special relationships ...
WED
July
29
Not Your Grandpa’s Globe: Recognizing and Insuring Supply Chain9:00 AM - 10:54 AMThis course is divided into two sections: tangible and intangible. The former discusses the global nature of supply chain dependency and its relevance to small businesses. The latter discusses an insured’s almost absolute dependence on internet and ...
WED
July
29
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have9:00 AM - 10:42 AMAs cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
WED
July
29
Business Income Made Easy10:00 AM - 12:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
WED
July
29
Workers' Compensation and the Law11:00 AM - 1:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
WED
July
29
Insurance: Approved for Recreational Use with Kevin Amrhein12:00 PM - 1:46 PMThis session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
THU
July
30
Definition of Insanity: Common Home and Auto Exposures We Know Are There & Do Nothing AboutThis course discusses several home and auto exposures that most everyone knows are there yet, for some reason, continue to cause coverage problems.
THU
July
30
Ethics - Creating a Winning Culture in the Agency11:00 AM - 1:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
THU
July
30
Studies in Ethics - A Hippocratic Oath for Insurance Professionals2:00 PM - 5:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
THU
July
30
Flood Insurance 2.03:00 PM - 5:57 PMFlooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
FRI
July
31
Indemnitees vs. Additional Insureds: What’s the Difference?10:00 AM - 12:59 PMMany commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
FRI
July
31
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
FRI
July
31
Blueprint for Success: Crafting Your Ownership Journey12:00 PM - 3:36 PMDream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
FRI
July
31
Proactive Workplace Violence Response: Mitigating Risks for Your Clients12:00 PM - 12:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
FRI
July
31
Securing the Future: Insurance in an Era of Increased Natural Disasters12:00 PM - 2:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
FRI
July
31
CGL & the Contractor: Traps & Tricks1:00 PM - 3:58 PMThis course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
FRI
July
31
Directors and Officers Liability Insurance2:00 PM - 4:56 PMThis seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
FRI
July
31
Exploring Personal Auto Claims & Coverage Scenarios4:00 PM - 7:00 PMThis course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
MON
August
3
Directors and Officers Liability Insurance8:00 AM - 10:56 AMThis seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
MON
August
3
Exploring Personal Auto Claims & Coverage Scenarios10:00 AM - 1:00 PMThis course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
MON
August
3
Indemnitees vs. Additional Insureds: What’s the Difference?1:00 PM - 3:59 PMMany commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
MON
August
3
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment1:00 PM - 2:57 PMThis two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
MON
August
3
Blueprint for Success: Crafting Your Ownership Journey2:00 PM - 5:36 PMDream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
MON
August
3
Coverage Essentials: Introduction to the Homeowners Policy2:00 PM - 5:04 PMThis comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
MON
August
3
Proactive Workplace Violence Response: Mitigating Risks for Your Clients3:00 PM - 3:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
MON
August
3
Securing the Future: Insurance in an Era of Increased Natural Disasters3:00 PM - 5:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
MON
August
3
CGL & the Contractor: Traps & Tricks4:00 PM - 6:58 PMThis course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
TUE
August
4
Studies in Ethics - A Hippocratic Oath for Insurance Professionals8:00 AM - 11:07 AMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
TUE
August
4
Flood Insurance 2.09:00 AM - 11:57 AMFlooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
TUE
August
4
Finally, Ethical Solutions That Make Sense10:00 AM - 12:56 PMThis continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
TUE
August
4
You Gotta Be Kidding Me! Strange but True Claims11:00 AM - 1:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
TUE
August
4
Crime Coverages, What The ISO Forms Do, and Do Not, Provide11:00 AM - 2:15 PMThis three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
TUE
August
4
Ethics - Creating a Winning Culture in the Agency1:00 PM - 3:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
TUE
August
4
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims1:00 PM - 3:58 PMThis three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
WED
August
5
Bad Machines, Evil People: The Latest in CyberBad actors are finding more sophisticated ways to utilize their bad machines. The harm caused by a cyber-attack can destroy businesses big and small.
WED
August
5
E&O Exposures: Websites & Social Media11:00 AM - 11:57 AMThis course is designed to educate insurance industry professionals on the Errors and Omissions exposures they face in various areas of public-facing marketing. This course will cover Standard of Care laws in all states and how special relationships ...
WED
August
5
Business Income Made Easy12:00 PM - 2:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
WED
August
5
Not Your Grandpa’s Globe: Recognizing and Insuring Supply Chain12:00 PM - 1:54 PMThis course is divided into two sections: tangible and intangible. The former discusses the global nature of supply chain dependency and its relevance to small businesses. The latter discusses an insured’s almost absolute dependence on internet and ...
WED
August
5
Workers' Compensation and the Law1:00 PM - 3:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
WED
August
5
Evaluating, Insuring and Mitigating Flood Risk1:00 PM - 3:57 PMDiscover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
WED
August
5
E&O Nightmares2:00 PM - 3:58 PMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
WED
August
5
Insurance: Approved for Recreational Use with Kevin Amrhein3:00 PM - 4:46 PMThis session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
THU
August
6
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property9:00 AM - 10:54 AMAccording to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
THU
August
6
Insureds: Who, When and Why9:00 AM - 11:00 AMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
THU
August
6
Preparing for Contracts and Contractual Risk Transfer9:00 AM - 11:05 AMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
THU
August
6
Cybersecurity Risk and Insurance Are...12:00 PM - 12:58 PMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
THU
August
6
Homeowners Insurance Facts and Follies1:00 PM - 4:01 PMHow much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
THU
August
6
Farm Property – Vital Endorsements For the Small or Hobby Farmer1:00 PM - 2:56 PMProperty and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
THU
August
6
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks3:00 PM - 4:56 PMLet's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
THU
August
6
Farm Property Coverage for the Small or Hobby Farmer – An Overview3:00 PM - 4:55 PMU.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
THU
August
6
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange3:00 PM - 5:56 PMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
THU
August
6
Cyber in 2024: Where Are We? How Did We Get Here?3:00 PM - 4:39 PMJoin Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
FRI
August
7
Gigs and Side Hustles - The Insurance Issues8:00 AM - 10:05 AMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
FRI
August
7
AI Implications in the Insurance Industry9:00 AM - 10:08 AMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
FRI
August
7
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe9:00 AM - 11:59 AMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
FRI
August
7
Hot Topics In Personal Lines10:00 AM - 12:07 PMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
FRI
August
7
An Insurance Horror Story - Hoarders12:00 PM - 1:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
FRI
August
7
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs12:00 PM - 2:59 PMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
FRI
August
7
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership2:00 PM - 3:08 PMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
FRI
August
7
Agritourism Insurance and Risk Management3:00 PM - 5:04 PMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
FRI
August
7
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella3:00 PM - 5:58 PMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
MON
August
10
What's News Now!8:00 AM - 9:08 AMThis seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
MON
August
10
Additional Insureds - Misery Awaits!9:00 AM - 10:56 AMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
MON
August
10
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions9:00 AM - 11:57 AMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
MON
August
10
To Be or Not to AirBnb - Sharing Exposures and Insurance9:00 AM - 10:55 AMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
MON
August
10
An Hour of True Crime - Schoharie Limousine Accident11:00 AM - 11:58 AMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
MON
August
10
Agency Coverage Standards: Putting the Pieces Together12:00 PM - 1:56 PMThis course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
MON
August
10
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages12:00 PM - 2:59 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
MON
August
10
Issues in Named Insured: The Rules and the Whys12:00 PM - 2:07 PMThis presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
MON
August
10
Planning for Success: Strategies for Insurance Agency Growth in Today's Market1:00 PM - 3:58 PMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
MON
August
10
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have2:00 PM - 3:42 PMAs cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
MON
August
10
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them3:00 PM - 5:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
TUE
August
11
Flood Insurance: Beyond The Fundamentals8:00 AM - 10:55 AMFor over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
TUE
August
11
Steering the Business Auto Policy – Covered Autos and Who is an Insured9:00 AM - 10:57 AMThere are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
TUE
August
11
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers9:00 AM - 11:16 AM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
TUE
August
11
Valuation Considerations in the Commercial Property Form12:00 PM - 1:59 PMThere are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
TUE
August
11
Certificates of Insurance: Embrace the Pain1:00 PM - 1:59 PMCertificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
TUE
August
11
Six Interesting (and Recent Cases) - And Why They Matter To The Industry2:00 PM - 3:00 PMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
TUE
August
11
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy3:00 PM - 6:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
WED
August
12
Kids and Cars - Claims That Should Scare You10:00 AM - 12:56 PMThis continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
WED
August
12
Ethics for Insurance Professionals11:00 AM - 1:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
WED
August
12
A Walk Around The Farm – Farm Liability Considerations1:00 PM - 2:48 PMThis presentation will concentrate on the ISO Farm Liability Coverage Form and select endorsements with a goal of familiarizing the participant with the structure and coverage intent of this program. Click here to register
WED
August
12
Executive Liability: An Overview and Key Issues1:00 PM - 3:30 PMThis course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
WED
August
12
To Simply Comply or Truly Excel Ethically2:00 PM - 2:57 PMThis course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
WED
August
12
Flood Overview: NFIP Basic- 3 Hour3:00 PM - 5:55 PMThis three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
THU
August
13
Power of Prevention: Agency Risk Management Essentials of Management9:00 AM - 12:00 PMThis three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
THU
August
13
A Walk Around The Farm – Farm Property Considerations4:00 PM - 5:45 PMThis presentation will concentrate on often-used ISO Farm Property Coverage Forms with a goal of familiarizing the participant with the structure and coverage intent of the farm property program. Even though many carriers do not use ISO forms in ...
FRI
August
14
Commercial Property Claims, Coverages, and Consequences9:00 AM - 11:56 AMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
FRI
August
14
Hiring Projections for the Insurance Industry9:00 AM - 9:56 AMPrepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
FRI
August
14
Welcome to the Cyber Age -Insurance for Digital Assets and Cyber Incidents9:00 AM - 10:47 AMThe media is littered with reports of data breaches, hacking, ransomware attacks, business email compromises, etc. One cyber event can result in millions of dollars in damages from business interruption, data recovery, property damage, statutory ...
FRI
August
14
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts3:00 PM - 6:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
FRI
August
14
Overlooked & Undersold Commercial Property Coverage4:00 PM - 7:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
MON
August
17
2026 Bruce W. Hill Memorial YAC Golf OutingJoin the Young Agents Council for the 2026 Bruce W. Hill Memorial YAC Golf Outing on August 17 at Pine Barrens Golf Club in Jackson, NJ. Registration starts at 10:30 am, beginning with a lunch. A shotgun start will take place at noon, and ...
MON
August
17
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims9:00 AM - 11:58 AMThis three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
MON
August
17
Surety Bonding Basics10:00 AM - 10:59 AMThis course is designed to instruct an individual on the fundamentals of what surety bonds are and how they came to be, the key differences between surety bonding and commercial insurance, common types of bonds, underwriting considerations, and ...
MON
August
17
Coverage Essentials: Introduction to the Homeowners Policy10:00 AM - 1:04 PMThis comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
MON
August
17
Could Your Ethics Be Stunting Your Growth?12:00 PM - 12:54 PMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
MON
August
17
Legacy Blueprint: Crafting Tomorrow's Agency Today2:00 PM - 5:54 PMIn an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
TUE
August
18
Commercial Property: Claims, Coverages, ConsequencesThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.
TUE
August
18
Proactive Workplace Violence Response: Mitigating Risks for Your Clients9:00 AM - 9:57 AMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
TUE
August
18
Securing the Future: Insurance in an Era of Increased Natural Disasters9:00 AM - 11:01 AMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
TUE
August
18
CGL & the Contractor: Traps & Tricks10:00 AM - 12:58 PMThis course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
TUE
August
18
Directors and Officers Liability Insurance10:00 AM - 12:56 PMThis seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
TUE
August
18
Exploring Personal Auto Claims & Coverage Scenarios1:00 PM - 4:00 PMThis course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
TUE
August
18
Blueprint for Success: Crafting Your Ownership Journey4:00 PM - 7:36 PMDream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
TUE
August
18
Indemnitees vs. Additional Insureds: What’s the Difference?4:00 PM - 6:59 PMMany commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
WED
August
19
Studies in Ethics - A Hippocratic Oath for Insurance Professionals10:00 AM - 1:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
WED
August
19
Flood Insurance 2.011:00 AM - 1:57 PMFlooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
WED
August
19
Ethics - Creating a Winning Culture in the Agency3:00 PM - 5:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
THU
August
20
Coverage Essentials: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy ConditionsThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions
THU
August
20
Evaluating, Insuring and Mitigating Flood Risk9:00 AM - 11:57 AMDiscover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
THU
August
20
Insurance: Approved for Recreational Use with Kevin Amrhein9:00 AM - 10:46 AMThis session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
THU
August
20
E&O Exposures: Websites & Social Media1:00 PM - 1:57 PMThis course is designed to educate insurance industry professionals on the Errors and Omissions exposures they face in various areas of public-facing marketing. This course will cover Standard of Care laws in all states and how special relationships ...
THU
August
20
Business Income Made Easy2:00 PM - 4:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
THU
August
20
You Gotta Be Kidding Me! Strange but True Claims2:00 PM - 4:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
THU
August
20
Workers' Compensation and the Law3:00 PM - 5:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
THU
August
20
Not Your Grandpa’s Globe: Recognizing and Insuring Supply Chain3:00 PM - 4:54 PMThis course is divided into two sections: tangible and intangible. The former discusses the global nature of supply chain dependency and its relevance to small businesses. The latter discusses an insured’s almost absolute dependence on internet and ...
FRI
August
21
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks9:00 AM - 10:56 AMLet's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
FRI
August
21
Farm Property Coverage for the Small or Hobby Farmer – An Overview9:00 AM - 10:55 AMU.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
FRI
August
21
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange9:00 AM - 11:56 AMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
FRI
August
21
Cyber in 2024: Where Are We? How Did We Get Here?9:00 AM - 10:39 AMJoin Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
FRI
August
21
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property11:00 AM - 12:54 PMAccording to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
FRI
August
21
Preparing for Contracts and Contractual Risk Transfer12:00 PM - 2:05 PMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
FRI
August
21
Insureds: Who, When and Why12:00 PM - 2:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
FRI
August
21
Cybersecurity Risk and Insurance Are...3:00 PM - 3:58 PMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
FRI
August
21
Homeowners Insurance Facts and Follies3:00 PM - 6:01 PMHow much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
FRI
August
21
Farm Property – Vital Endorsements For the Small or Hobby Farmer3:00 PM - 4:56 PMProperty and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
FRI
August
21
Crime Coverages, What The ISO Forms Do, and Do Not, Provide3:00 PM - 6:15 PMThis three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
MON
August
24
Agritourism Insurance and Risk Management9:00 AM - 11:04 AMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
MON
August
24
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella9:00 AM - 11:58 AMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
MON
August
24
Gigs and Side Hustles - The Insurance Issues10:00 AM - 12:05 PMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
MON
August
24
AI Implications in the Insurance Industry12:00 PM - 1:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
MON
August
24
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe12:00 PM - 2:59 PMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
MON
August
24
Hot Topics In Personal Lines12:00 PM - 2:07 PMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
MON
August
24
An Insurance Horror Story - Hoarders3:00 PM - 4:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
MON
August
24
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs3:00 PM - 5:59 PMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
MON
August
24
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership4:00 PM - 5:08 PMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
TUE
August
25
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them9:00 AM - 11:57 AMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
TUE
August
25
What's News Now!10:00 AM - 11:08 AMThis seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
TUE
August
25
To Be or Not to AirBnb - Sharing Exposures and Insurance11:00 AM - 12:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
TUE
August
25
Additional Insureds - Misery Awaits!12:00 PM - 1:56 PMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
TUE
August
25
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions12:00 PM - 2:57 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
TUE
August
25
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
TUE
August
25
Issues in Named Insured: The Rules and the Whys2:00 PM - 4:07 PMThis presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
TUE
August
25
Agency Coverage Standards: Putting the Pieces Together3:00 PM - 4:56 PMThis course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
TUE
August
25
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages3:00 PM - 5:59 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
TUE
August
25
Planning for Success: Strategies for Insurance Agency Growth in Today's Market3:00 PM - 5:58 PMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
WED
August
26
Six Interesting (and Recent Cases) - And Why They Matter To The Industry8:00 AM - 9:00 AMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
WED
August
26
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy9:00 AM - 12:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
WED
August
26
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment9:00 AM - 10:57 AMThis two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
WED
August
26
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have9:00 AM - 10:42 AMAs cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
WED
August
26
Flood Insurance: Beyond The Fundamentals10:00 AM - 12:55 PMFor over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
WED
August
26
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers12:00 PM - 2:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
WED
August
26
Steering the Business Auto Policy – Covered Autos and Who is an Insured12:00 PM - 1:57 PMThere are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
WED
August
26
Certificates of Insurance: Embrace the Pain3:00 PM - 3:59 PMCertificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
WED
August
26
Valuation Considerations in the Commercial Property Form3:00 PM - 4:59 PMThere are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
THU
August
27
Flood Overview: NFIP Basic- 3 Hour9:00 AM - 11:55 AMThis three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
THU
August
27
Ethics for Insurance Professionals1:00 PM - 3:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
THU
August
27
Kids and Cars - Claims That Should Scare You1:00 PM - 3:56 PMThis continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
THU
August
27
A Walk Around The Farm – Farm Liability Considerations4:00 PM - 5:48 PMThis presentation will concentrate on the ISO Farm Liability Coverage Form and select endorsements with a goal of familiarizing the participant with the structure and coverage intent of this program. Click here to register
THU
August
27
To Simply Comply or Truly Excel Ethically4:00 PM - 4:57 PMThis course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
FRI
August
28
A Walk Around The Farm – Farm Property Considerations10:00 AM - 11:45 AMThis presentation will concentrate on often-used ISO Farm Property Coverage Forms with a goal of familiarizing the participant with the structure and coverage intent of the farm property program. Even though many carriers do not use ISO forms in ...
FRI
August
28
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
FRI
August
28
Power of Prevention: Agency Risk Management Essentials of Management12:00 PM - 3:00 PMThis three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
FRI
August
28
Surety Bonding Basics12:00 PM - 12:59 PMThis course is designed to instruct an individual on the fundamentals of what surety bonds are and how they came to be, the key differences between surety bonding and commercial insurance, common types of bonds, underwriting considerations, and ...
FRI
August
28
Finally, Ethical Solutions That Make Sense1:00 PM - 3:56 PMThis continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
FRI
August
28
Could Your Ethics Be Stunting Your Growth?2:00 PM - 2:54 PMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
FRI
August
28
Legacy Blueprint: Crafting Tomorrow's Agency Today4:00 PM - 7:54 PMIn an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
MON
August
31
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts9:00 AM - 12:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
MON
August
31
Overlooked & Undersold Commercial Property Coverage10:00 AM - 1:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
MON
August
31
Commercial Property Claims, Coverages, and Consequences11:00 AM - 1:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
MON
August
31
Hiring Projections for the Insurance Industry12:00 PM - 12:56 PMPrepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
MON
August
31
Welcome to the Cyber Age -Insurance for Digital Assets and Cyber Incidents12:00 PM - 1:47 PMThe media is littered with reports of data breaches, hacking, ransomware attacks, business email compromises, etc. One cyber event can result in millions of dollars in damages from business interruption, data recovery, property damage, statutory ...
MON
August
31
Executive Liability: An Overview and Key Issues5:00 PM - 7:30 PMThis course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
TUE
September
1
CRIS Part 4 - Property Insurance for Contractors - LIVE WEBINAR PRESENTED BY KYM MARTELLThis course examines the coverage provided by three types of property insurance policies: commercial property policies, builder's risk policies, and contractors’ equipment policies.
TUE
September
1
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs9:00 AM - 11:59 AMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
TUE
September
1
An Insurance Horror Story - Hoarders9:00 AM - 10:55 AMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
TUE
September
1
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership10:00 AM - 11:08 AMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
TUE
September
1
Finally, Ethical Solutions That Make Sense10:00 AM - 12:56 PMThis continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
TUE
September
1
You Gotta Be Kidding Me! Strange but True Claims11:00 AM - 1:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
TUE
September
1
Crime Coverages, What The ISO Forms Do, and Do Not, Provide11:00 AM - 2:15 PMThis three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
TUE
September
1
Agritourism Insurance and Risk Management12:00 PM - 2:04 PMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
TUE
September
1
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella12:00 PM - 2:58 PMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
TUE
September
1
Gigs and Side Hustles - The Insurance Issues12:00 PM - 2:05 PMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
TUE
September
1
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims1:00 PM - 3:58 PMThis three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
TUE
September
1
Hot Topics In Personal Lines2:00 PM - 4:07 PMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
TUE
September
1
AI Implications in the Insurance Industry3:00 PM - 4:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
TUE
September
1
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe3:00 PM - 5:59 PMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
WED
September
2
Cybersecurity Risk and Insurance Are...9:00 AM - 9:58 AMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
WED
September
2
Homeowners Insurance Facts and Follies9:00 AM - 12:01 PMHow much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
WED
September
2
Farm Property – Vital Endorsements For the Small or Hobby Farmer9:00 AM - 10:56 AMProperty and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
WED
September
2
Farm Property Coverage for the Small or Hobby Farmer – An Overview11:00 AM - 12:55 PMU.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
WED
September
2
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange11:00 AM - 1:56 PMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
WED
September
2
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks12:00 PM - 1:56 PMLet's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
WED
September
2
Cyber in 2024: Where Are We? How Did We Get Here?12:00 PM - 1:39 PMJoin Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
WED
September
2
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property1:00 PM - 2:54 PMAccording to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
WED
September
2
Evaluating, Insuring and Mitigating Flood Risk1:00 PM - 3:57 PMDiscover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
WED
September
2
E&O Nightmares2:00 PM - 3:58 PMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
WED
September
2
Preparing for Contracts and Contractual Risk Transfer3:00 PM - 5:05 PMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
WED
September
2
Insureds: Who, When and Why3:00 PM - 5:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
THU
September
3
Ethics in Insurance - Protecting the Client and the AgencyThis course begins with a discussion of what ethics is and different approaches to decision making. It addresses the ethical responsibilities of the insurance producer to prospects and clients, to insurance carriers and to third parties.
THU
September
3
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill ThemThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, and what typically causes a claim, and then provides specific processes and procedures to follow in the agency’s daily operations to
THU
September
3
Business Income Made Easy8:00 AM - 10:56 AMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
THU
September
3
Workers' Compensation and the Law9:00 AM - 11:56 AMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
THU
September
3
Not Your Grandpa’s Globe: Recognizing and Insuring Supply Chain9:00 AM - 10:54 AMThis course is divided into two sections: tangible and intangible. The former discusses the global nature of supply chain dependency and its relevance to small businesses. The latter discusses an insured’s almost absolute dependence on internet and ...
THU
September
3
Coverage Essentials: Introduction to the Homeowners Policy12:00 PM - 3:04 PMThis comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
THU
September
3
Insurance: Approved for Recreational Use with Kevin Amrhein12:00 PM - 1:46 PMThis session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
THU
September
3
E&O Exposures: Websites & Social Media3:00 PM - 3:57 PMThis course is designed to educate insurance industry professionals on the Errors and Omissions exposures they face in various areas of public-facing marketing. This course will cover Standard of Care laws in all states and how special relationships ...
FRI
September
4
Ethics - Creating a Winning Culture in the Agency9:00 AM - 11:56 AMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
FRI
September
4
Studies in Ethics - A Hippocratic Oath for Insurance Professionals12:00 PM - 3:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
FRI
September
4
Flood Insurance 2.01:00 PM - 3:57 PMFlooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
TUE
September
8
Blueprint for Success: Crafting Your Ownership Journey10:00 AM - 1:36 PMDream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
TUE
September
8
Indemnitees vs. Additional Insureds: What’s the Difference?10:00 AM - 12:59 PMMany commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
TUE
September
8
Directors and Officers Liability Insurance12:00 PM - 2:56 PMThis seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
TUE
September
8
Proactive Workplace Violence Response: Mitigating Risks for Your Clients12:00 PM - 12:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
TUE
September
8
Securing the Future: Insurance in an Era of Increased Natural Disasters12:00 PM - 2:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
TUE
September
8
CGL & the Contractor: Traps & Tricks1:00 PM - 3:58 PMThis course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
TUE
September
8
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment1:00 PM - 2:57 PMThis two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
TUE
September
8
Exploring Personal Auto Claims & Coverage Scenarios4:00 PM - 7:00 PMThis course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
WED
September
9
Legacy Blueprint: Crafting Tomorrow's Agency Today10:00 AM - 1:54 PMIn an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
WED
September
9
Kids and Cars - Claims That Should Scare You10:00 AM - 12:56 PMThis continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
WED
September
9
A Walk Around The Farm – Farm Property Considerations1:00 PM - 2:45 PMThis presentation will concentrate on often-used ISO Farm Property Coverage Forms with a goal of familiarizing the participant with the structure and coverage intent of the farm property program. Even though many carriers do not use ISO forms in ...
WED
September
9
Executive Liability: An Overview and Key Issues1:00 PM - 3:30 PMThis course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
WED
September
9
Surety Bonding Basics2:00 PM - 2:59 PMThis course is designed to instruct an individual on the fundamentals of what surety bonds are and how they came to be, the key differences between surety bonding and commercial insurance, common types of bonds, underwriting considerations, and ...
WED
September
9
Power of Prevention: Agency Risk Management Essentials of Management3:00 PM - 6:00 PMThis three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
WED
September
9
Could Your Ethics Be Stunting Your Growth?4:00 PM - 4:54 PMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
THU
September
10
A Walk Around The Farm – Farm Liability Considerations10:00 AM - 11:48 AMThis presentation will concentrate on the ISO Farm Liability Coverage Form and select endorsements with a goal of familiarizing the participant with the structure and coverage intent of this program. Click here to register
THU
September
10
To Simply Comply or Truly Excel Ethically10:00 AM - 10:57 AMThis course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
THU
September
10
Flood Overview: NFIP Basic- 3 Hour12:00 PM - 2:55 PMThis three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
THU
September
10
Ethics for Insurance Professionals3:00 PM - 5:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
FRI
September
11
Certificates of Insurance: Embrace the Pain9:00 AM - 9:59 AMCertificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
FRI
September
11
Valuation Considerations in the Commercial Property Form9:00 AM - 10:59 AMThere are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
FRI
September
11
Six Interesting (and Recent Cases) - And Why They Matter To The Industry10:00 AM - 11:00 AMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
FRI
September
11
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy12:00 PM - 3:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
FRI
September
11
Flood Insurance: Beyond The Fundamentals12:00 PM - 2:55 PMFor over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
FRI
September
11
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers3:00 PM - 5:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
FRI
September
11
Steering the Business Auto Policy – Covered Autos and Who is an Insured3:00 PM - 4:57 PMThere are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
MON
September
14
Issues in Named Insured: The Rules and the Whys8:00 AM - 10:07 AMThis presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
MON
September
14
Agency Coverage Standards: Putting the Pieces Together9:00 AM - 10:56 AMThis course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
MON
September
14
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages9:00 AM - 11:59 AMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
MON
September
14
Planning for Success: Strategies for Insurance Agency Growth in Today's Market9:00 AM - 11:58 AMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
MON
September
14
An Hour of True Crime - Schoharie Limousine Accident11:00 AM - 11:58 AMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
MON
September
14
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them12:00 PM - 2:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
MON
September
14
What's News Now!12:00 PM - 1:08 PMThis seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
MON
September
14
To Be or Not to AirBnb - Sharing Exposures and Insurance1:00 PM - 2:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
MON
September
14
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have2:00 PM - 3:42 PMAs cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
MON
September
14
Additional Insureds - Misery Awaits!3:00 PM - 4:56 PMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
MON
September
14
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions3:00 PM - 5:57 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
TUE
September
15
Eroding: The Personal Lines Implosion and What Happens NextPersonal Lines markets continue to deteriorate. Agents and account managers are scrambling, carriers are changing course daily, and the insured often is left with reduced coverage and higher premiums.
TUE
September
15
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts12:00 PM - 3:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
TUE
September
15
Commercial Property Claims, Coverages, and Consequences1:00 PM - 3:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
TUE
September
15
Overlooked & Undersold Commercial Property Coverage1:00 PM - 4:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
TUE
September
15
Hiring Projections for the Insurance Industry3:00 PM - 3:56 PMPrepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
TUE
September
15
Welcome to the Cyber Age -Insurance for Digital Assets and Cyber Incidents3:00 PM - 4:47 PMThe media is littered with reports of data breaches, hacking, ransomware attacks, business email compromises, etc. One cyber event can result in millions of dollars in damages from business interruption, data recovery, property damage, statutory ...
WED
September
16
Hot Topics In Personal Lines8:00 AM - 10:07 AMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
WED
September
16
AI Implications in the Insurance Industry9:00 AM - 10:08 AMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
WED
September
16
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe9:00 AM - 11:59 AMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
WED
September
16
An Insurance Horror Story - Hoarders12:00 PM - 1:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
WED
September
16
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs12:00 PM - 2:59 PMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
WED
September
16
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership12:00 PM - 1:08 PMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
WED
September
16
Gigs and Side Hustles - The Insurance Issues2:00 PM - 4:05 PMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
WED
September
16
Agritourism Insurance and Risk Management3:00 PM - 5:04 PMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
WED
September
16
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella3:00 PM - 5:58 PMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
THU
September
17
Preparing for Contracts and Contractual Risk Transfer9:00 AM - 11:05 AMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
THU
September
17
Insureds: Who, When and Why9:00 AM - 11:00 AMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
THU
September
17
Evaluating, Insuring and Mitigating Flood Risk9:00 AM - 11:57 AMDiscover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
THU
September
17
Homeowners Insurance Facts and Follies11:00 AM - 2:01 PMHow much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
THU
September
17
Farm Property – Vital Endorsements For the Small or Hobby Farmer11:00 AM - 12:56 PMProperty and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
THU
September
17
Cybersecurity Risk and Insurance Are...12:00 PM - 12:58 PMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
THU
September
17
Farm Property Coverage for the Small or Hobby Farmer – An Overview1:00 PM - 2:55 PMU.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
THU
September
17
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange1:00 PM - 3:56 PMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
THU
September
17
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks3:00 PM - 4:56 PMLet's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
THU
September
17
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property3:00 PM - 4:54 PMAccording to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
THU
September
17
You Gotta Be Kidding Me! Strange but True Claims3:00 PM - 5:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
THU
September
17
Cyber in 2024: Where Are We? How Did We Get Here?3:00 PM - 4:39 PMJoin Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
FRI
September
18
E&O Exposures: Websites & Social Media9:00 AM - 9:57 AMThis course is designed to educate insurance industry professionals on the Errors and Omissions exposures they face in various areas of public-facing marketing. This course will cover Standard of Care laws in all states and how special relationships ...
FRI
September
18
Business Income Made Easy10:00 AM - 12:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
FRI
September
18
Workers' Compensation and the Law11:00 AM - 1:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
FRI
September
18
Not Your Grandpa’s Globe: Recognizing and Insuring Supply Chain12:00 PM - 1:54 PMThis course is divided into two sections: tangible and intangible. The former discusses the global nature of supply chain dependency and its relevance to small businesses. The latter discusses an insured’s almost absolute dependence on internet and ...
FRI
September
18
Crime Coverages, What The ISO Forms Do, and Do Not, Provide3:00 PM - 6:15 PMThis three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
FRI
September
18
Insurance: Approved for Recreational Use with Kevin Amrhein3:00 PM - 4:46 PMThis session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
MON
September
21
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims9:00 AM - 11:58 AMThis three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
MON
September
21
Studies in Ethics - A Hippocratic Oath for Insurance Professionals2:00 PM - 5:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
TUE
September
22
Ethics - Creating a Winning Culture in the Agency11:00 AM - 1:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
TUE
September
22
Flood Insurance 2.03:00 PM - 5:57 PMFlooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
WED
September
23
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment9:00 AM - 10:57 AMThis two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
WED
September
23
Exploring Personal Auto Claims & Coverage Scenarios10:00 AM - 1:00 PMThis course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
WED
September
23
Blueprint for Success: Crafting Your Ownership Journey12:00 PM - 3:36 PMDream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
WED
September
23
Indemnitees vs. Additional Insureds: What’s the Difference?1:00 PM - 3:59 PMMany commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
WED
September
23
Directors and Officers Liability Insurance2:00 PM - 4:56 PMThis seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
WED
September
23
Proactive Workplace Violence Response: Mitigating Risks for Your Clients3:00 PM - 3:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
WED
September
23
Securing the Future: Insurance in an Era of Increased Natural Disasters3:00 PM - 5:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
WED
September
23
CGL & the Contractor: Traps & Tricks4:00 PM - 6:58 PMThis course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
THU
September
24
Power of Prevention: Agency Risk Management Essentials of Management9:00 AM - 12:00 PMThis three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
THU
September
24
Could Your Ethics Be Stunting Your Growth?10:00 AM - 10:54 AMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
THU
September
24
Legacy Blueprint: Crafting Tomorrow's Agency Today12:00 PM - 3:54 PMIn an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
THU
September
24
Kids and Cars - Claims That Should Scare You1:00 PM - 3:56 PMThis continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
THU
September
24
A Walk Around The Farm – Farm Property Considerations4:00 PM - 5:45 PMThis presentation will concentrate on often-used ISO Farm Property Coverage Forms with a goal of familiarizing the participant with the structure and coverage intent of the farm property program. Even though many carriers do not use ISO forms in ...
THU
September
24
Surety Bonding Basics4:00 PM - 4:59 PMThis course is designed to instruct an individual on the fundamentals of what surety bonds are and how they came to be, the key differences between surety bonding and commercial insurance, common types of bonds, underwriting considerations, and ...
FRI
September
25
Ethics for Insurance Professionals9:00 AM - 11:05 AMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
FRI
September
25
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
FRI
September
25
To Simply Comply or Truly Excel Ethically12:00 PM - 12:57 PMThis course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
FRI
September
25
A Walk Around The Farm – Farm Liability Considerations1:00 PM - 2:48 PMThis presentation will concentrate on the ISO Farm Liability Coverage Form and select endorsements with a goal of familiarizing the participant with the structure and coverage intent of this program. Click here to register
FRI
September
25
Finally, Ethical Solutions That Make Sense1:00 PM - 3:56 PMThis continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
FRI
September
25
Flood Overview: NFIP Basic- 3 Hour3:00 PM - 5:55 PMThis three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
MON
September
28
Steering the Business Auto Policy – Covered Autos and Who is an Insured9:00 AM - 10:57 AMThere are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
MON
September
28
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers9:00 AM - 11:16 AM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
MON
September
28
Certificates of Insurance: Embrace the Pain11:00 AM - 11:59 AMCertificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
MON
September
28
Six Interesting (and Recent Cases) - And Why They Matter To The Industry12:00 PM - 1:00 PMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
MON
September
28
Valuation Considerations in the Commercial Property Form12:00 PM - 1:59 PMThere are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
MON
September
28
Flood Insurance: Beyond The Fundamentals2:00 PM - 4:55 PMFor over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
MON
September
28
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy3:00 PM - 6:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
MON
September
28
Executive Liability: An Overview and Key Issues5:00 PM - 7:30 PMThis course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
TUE
September
29
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions9:00 AM - 11:57 AMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
TUE
September
29
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages12:00 PM - 2:59 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
TUE
September
29
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
TUE
September
29
Coverage Essentials: Introduction to the Homeowners Policy2:00 PM - 5:04 PMThis comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
TUE
September
29
Commercial Property Claims, Coverages, and Consequences3:00 PM - 5:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
TUE
September
29
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them3:00 PM - 5:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
WED
September
30
Reasons Personal Lines are Broken (and What to Do About It)Ride-sharing, drones, home rental, furnished autos, remote work and other issues testing common personal lines policies are reviewed in this course. Agents who attend will learn the depth of exposures and the best practices of how to address them with insu
WED
September
30
Additional Insureds - Misery Awaits!9:00 AM - 10:56 AMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
WED
September
30
Hiring Projections for the Insurance Industry9:00 AM - 9:56 AMPrepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
WED
September
30
Welcome to the Cyber Age -Insurance for Digital Assets and Cyber Incidents9:00 AM - 10:47 AMThe media is littered with reports of data breaches, hacking, ransomware attacks, business email compromises, etc. One cyber event can result in millions of dollars in damages from business interruption, data recovery, property damage, statutory ...
WED
September
30
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have9:00 AM - 10:42 AMAs cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
WED
September
30
Issues in Named Insured: The Rules and the Whys10:00 AM - 12:07 PMThis presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
WED
September
30
Planning for Success: Strategies for Insurance Agency Growth in Today's Market11:00 AM - 1:58 PMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
WED
September
30
Agency Coverage Standards: Putting the Pieces Together12:00 PM - 1:56 PMThis course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
WED
September
30
What's News Now!2:00 PM - 3:08 PMThis seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
WED
September
30
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts3:00 PM - 6:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
WED
September
30
To Be or Not to AirBnb - Sharing Exposures and Insurance3:00 PM - 4:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
WED
September
30
Overlooked & Undersold Commercial Property Coverage4:00 PM - 7:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
THU
October
1
MLIS - Understanding D&O Exposures - LIVE WEBINAR PRESENTED BY KYM MARTELLUnderstanding the legal liability exposures faced by directors and officers can be daunting. This course addresses the common law and statutory exposures
THU
October
1
Just Use Mine: Home, Vehicle and Other Sharing Exposures Insurance Doesn’t LikeVehicles, houses, garage space, swimming pools, scooters, and many other exposures stemming from the shared economy require special attention from an insurance standpoint
THU
October
1
What's News Now!8:00 AM - 9:08 AMThis seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
THU
October
1
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them9:00 AM - 11:57 AMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
THU
October
1
To Be or Not to AirBnb - Sharing Exposures and Insurance9:00 AM - 10:55 AMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
THU
October
1
Additional Insureds - Misery Awaits!12:00 PM - 1:56 PMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
THU
October
1
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions12:00 PM - 2:57 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
THU
October
1
Issues in Named Insured: The Rules and the Whys12:00 PM - 2:07 PMThis presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
THU
October
1
Planning for Success: Strategies for Insurance Agency Growth in Today's Market1:00 PM - 3:58 PMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
THU
October
1
Agency Coverage Standards: Putting the Pieces Together3:00 PM - 4:56 PMThis course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
THU
October
1
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages3:00 PM - 5:59 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
FRI
October
2
Flood Insurance: Beyond The Fundamentals8:00 AM - 10:55 AMFor over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
FRI
October
2
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy9:00 AM - 12:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
FRI
October
2
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers12:00 PM - 2:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
FRI
October
2
Steering the Business Auto Policy – Covered Autos and Who is an Insured12:00 PM - 1:57 PMThere are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
FRI
October
2
Certificates of Insurance: Embrace the Pain1:00 PM - 1:59 PMCertificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
FRI
October
2
Six Interesting (and Recent Cases) - And Why They Matter To The Industry2:00 PM - 3:00 PMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
FRI
October
2
Valuation Considerations in the Commercial Property Form3:00 PM - 4:59 PMThere are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
MON
October
5
Flood Overview: NFIP Basic- 3 Hour9:00 AM - 11:55 AMThis three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
MON
October
5
Ethics for Insurance Professionals11:00 AM - 1:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
MON
October
5
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment1:00 PM - 2:57 PMThis two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
MON
October
5
To Simply Comply or Truly Excel Ethically2:00 PM - 2:57 PMThis course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
MON
October
5
A Walk Around The Farm – Farm Liability Considerations4:00 PM - 5:48 PMThis presentation will concentrate on the ISO Farm Liability Coverage Form and select endorsements with a goal of familiarizing the participant with the structure and coverage intent of this program. Click here to register
TUE
October
6
A Walk Around The Farm – Farm Property Considerations10:00 AM - 11:45 AMThis presentation will concentrate on often-used ISO Farm Property Coverage Forms with a goal of familiarizing the participant with the structure and coverage intent of the farm property program. Even though many carriers do not use ISO forms in ...
TUE
October
6
Surety Bonding Basics10:00 AM - 10:59 AMThis course is designed to instruct an individual on the fundamentals of what surety bonds are and how they came to be, the key differences between surety bonding and commercial insurance, common types of bonds, underwriting considerations, and ...
TUE
October
6
Finally, Ethical Solutions That Make Sense10:00 AM - 12:56 PMThis continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
TUE
October
6
You Gotta Be Kidding Me! Strange but True Claims11:00 AM - 1:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
TUE
October
6
Crime Coverages, What The ISO Forms Do, and Do Not, Provide11:00 AM - 2:15 PMThis three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
TUE
October
6
Could Your Ethics Be Stunting Your Growth?12:00 PM - 12:54 PMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
TUE
October
6
Power of Prevention: Agency Risk Management Essentials of Management12:00 PM - 3:00 PMThis three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
TUE
October
6
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims1:00 PM - 3:58 PMThis three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
TUE
October
6
Legacy Blueprint: Crafting Tomorrow's Agency Today2:00 PM - 5:54 PMIn an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
WED
October
7
Directors and Officers Liability Insurance8:00 AM - 10:56 AMThis seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
WED
October
7
Proactive Workplace Violence Response: Mitigating Risks for Your Clients9:00 AM - 9:57 AMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
WED
October
7
Securing the Future: Insurance in an Era of Increased Natural Disasters9:00 AM - 11:01 AMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
WED
October
7
CGL & the Contractor: Traps & Tricks10:00 AM - 12:58 PMThis course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
WED
October
7
Exploring Personal Auto Claims & Coverage Scenarios1:00 PM - 4:00 PMThis course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
WED
October
7
Evaluating, Insuring and Mitigating Flood Risk1:00 PM - 3:57 PMDiscover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
WED
October
7
Blueprint for Success: Crafting Your Ownership Journey2:00 PM - 5:36 PMDream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
WED
October
7
E&O Nightmares2:00 PM - 3:58 PMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
WED
October
7
Indemnitees vs. Additional Insureds: What’s the Difference?4:00 PM - 6:59 PMMany commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
THU
October
8
Studies in Ethics - A Hippocratic Oath for Insurance Professionals8:00 AM - 11:07 AMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
THU
October
8
Flood Insurance 2.09:00 AM - 11:57 AMFlooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
THU
October
8
Ethics - Creating a Winning Culture in the Agency1:00 PM - 3:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
FRI
October
9
Insurance: Approved for Recreational Use with Kevin Amrhein9:00 AM - 10:46 AMThis session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
FRI
October
9
Coverage Essentials: Introduction to the Homeowners Policy10:00 AM - 1:04 PMThis comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
FRI
October
9
E&O Exposures: Websites & Social Media11:00 AM - 11:57 AMThis course is designed to educate insurance industry professionals on the Errors and Omissions exposures they face in various areas of public-facing marketing. This course will cover Standard of Care laws in all states and how special relationships ...
FRI
October
9
Business Income Made Easy12:00 PM - 2:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
FRI
October
9
Not Your Grandpa’s Globe: Recognizing and Insuring Supply Chain3:00 PM - 4:54 PMThis course is divided into two sections: tangible and intangible. The former discusses the global nature of supply chain dependency and its relevance to small businesses. The latter discusses an insured’s almost absolute dependence on internet and ...
MON
October
12
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks9:00 AM - 10:56 AMLet's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
MON
October
12
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property9:00 AM - 10:54 AMAccording to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
MON
October
12
Cyber in 2024: Where Are We? How Did We Get Here?9:00 AM - 10:39 AMJoin Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
MON
October
12
An Hour of True Crime - Schoharie Limousine Accident11:00 AM - 11:58 AMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
MON
October
12
Preparing for Contracts and Contractual Risk Transfer12:00 PM - 2:05 PMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
MON
October
12
Insureds: Who, When and Why12:00 PM - 2:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
MON
October
12
Farm Property – Vital Endorsements For the Small or Hobby Farmer1:00 PM - 2:56 PMProperty and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
MON
October
12
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have2:00 PM - 3:42 PMAs cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
MON
October
12
Cybersecurity Risk and Insurance Are...3:00 PM - 3:58 PMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
MON
October
12
Farm Property Coverage for the Small or Hobby Farmer – An Overview3:00 PM - 4:55 PMU.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
TUE
October
13
Gigs and Side Hustles - The Insurance Issues8:00 AM - 10:05 AMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
TUE
October
13
Agritourism Insurance and Risk Management9:00 AM - 11:04 AMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
TUE
October
13
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella9:00 AM - 11:58 AMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
TUE
October
13
Hot Topics In Personal Lines10:00 AM - 12:07 PMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
TUE
October
13
AI Implications in the Insurance Industry12:00 PM - 1:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
TUE
October
13
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe12:00 PM - 2:59 PMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
TUE
October
13
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership2:00 PM - 3:08 PMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
TUE
October
13
An Insurance Horror Story - Hoarders3:00 PM - 4:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
TUE
October
13
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs3:00 PM - 5:59 PMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
WED
October
14
CRIS Reaccreditation - Today's Challenges & Opportunities When Working with the Construction Industry! - LIVE WEBINAR PRESENTED BY KYM MARTELLThe marketplace is constantly changing due to the impact of emerging trends and current events. Our role as insurance professionals also evolves as we assist our clients in providing their insurance and risk management programs.
WED
October
14
Commercial Property Claims, Coverages, and Consequences9:00 AM - 11:56 AMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
WED
October
14
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts9:00 AM - 12:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
WED
October
14
Kids and Cars - Claims That Should Scare You10:00 AM - 12:56 PMThis continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
WED
October
14
Overlooked & Undersold Commercial Property Coverage10:00 AM - 1:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
WED
October
14
Hiring Projections for the Insurance Industry12:00 PM - 12:56 PMPrepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
WED
October
14
Welcome to the Cyber Age -Insurance for Digital Assets and Cyber Incidents12:00 PM - 1:47 PMThe media is littered with reports of data breaches, hacking, ransomware attacks, business email compromises, etc. One cyber event can result in millions of dollars in damages from business interruption, data recovery, property damage, statutory ...
WED
October
14
Executive Liability: An Overview and Key Issues1:00 PM - 3:30 PMThis course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
THU
October
15
Evaluating, Insuring and Mitigating Flood Risk9:00 AM - 11:57 AMDiscover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
THU
October
15
Coverage Essentials: Introduction to the Homeowners Policy12:00 PM - 3:04 PMThis comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
THU
October
15
Homeowners Insurance Facts and Follies1:00 PM - 4:01 PMHow much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
THU
October
15
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange3:00 PM - 5:56 PMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
THU
October
15
You Gotta Be Kidding Me! Strange but True Claims3:00 PM - 5:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
FRI
October
16
Workers' Compensation and the Law1:00 PM - 3:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
FRI
October
16
Crime Coverages, What The ISO Forms Do, and Do Not, Provide3:00 PM - 6:15 PMThis three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
MON
October
19
Agency Coverage Standards: Putting the Pieces Together9:00 AM - 10:56 AMThis course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
MON
October
19
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages9:00 AM - 11:59 AMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
MON
October
19
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims9:00 AM - 11:58 AMThis three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
MON
October
19
What's News Now!10:00 AM - 11:08 AMThis seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
MON
October
19
To Be or Not to AirBnb - Sharing Exposures and Insurance11:00 AM - 12:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
MON
October
19
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them12:00 PM - 2:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
MON
October
19
Issues in Named Insured: The Rules and the Whys2:00 PM - 4:07 PMThis presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
MON
October
19
Additional Insureds - Misery Awaits!3:00 PM - 4:56 PMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
MON
October
19
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions3:00 PM - 5:57 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
MON
October
19
Planning for Success: Strategies for Insurance Agency Growth in Today's Market3:00 PM - 5:58 PMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
TUE
October
20
Commercial Property: Claims, Coverages, ConsequencesThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.
TUE
October
20
Six Interesting (and Recent Cases) - And Why They Matter To The Industry8:00 AM - 9:00 AMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
TUE
October
20
Valuation Considerations in the Commercial Property Form9:00 AM - 10:59 AMThere are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
TUE
October
20
Flood Insurance: Beyond The Fundamentals10:00 AM - 12:55 PMFor over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
TUE
October
20
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy12:00 PM - 3:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
TUE
October
20
Certificates of Insurance: Embrace the Pain3:00 PM - 3:59 PMCertificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
TUE
October
20
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers3:00 PM - 5:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
TUE
October
20
Steering the Business Auto Policy – Covered Autos and Who is an Insured3:00 PM - 4:57 PMThere are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
WED
October
21
A Walk Around The Farm – Farm Liability Considerations10:00 AM - 11:48 AMThis presentation will concentrate on the ISO Farm Liability Coverage Form and select endorsements with a goal of familiarizing the participant with the structure and coverage intent of this program. Click here to register
WED
October
21
Flood Overview: NFIP Basic- 3 Hour12:00 PM - 2:55 PMThis three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
WED
October
21
Ethics for Insurance Professionals1:00 PM - 3:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
WED
October
21
To Simply Comply or Truly Excel Ethically4:00 PM - 4:57 PMThis course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
THU
October
22
Surety Bonding Basics12:00 PM - 12:59 PMThis course is designed to instruct an individual on the fundamentals of what surety bonds are and how they came to be, the key differences between surety bonding and commercial insurance, common types of bonds, underwriting considerations, and ...
THU
October
22
A Walk Around The Farm – Farm Property Considerations1:00 PM - 2:45 PMThis presentation will concentrate on often-used ISO Farm Property Coverage Forms with a goal of familiarizing the participant with the structure and coverage intent of the farm property program. Even though many carriers do not use ISO forms in ...
THU
October
22
Kids and Cars - Claims That Should Scare You1:00 PM - 3:56 PMThis continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
THU
October
22
Could Your Ethics Be Stunting Your Growth?2:00 PM - 2:54 PMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
THU
October
22
Power of Prevention: Agency Risk Management Essentials of Management3:00 PM - 6:00 PMThis three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
THU
October
22
Legacy Blueprint: Crafting Tomorrow's Agency Today4:00 PM - 7:54 PMIn an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
FRI
October
23
Directors and Officers Liability Insurance10:00 AM - 12:56 PMThis seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
FRI
October
23
Indemnitees vs. Additional Insureds: What’s the Difference?10:00 AM - 12:59 PMMany commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
FRI
October
23
Proactive Workplace Violence Response: Mitigating Risks for Your Clients12:00 PM - 12:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
FRI
October
23
Securing the Future: Insurance in an Era of Increased Natural Disasters12:00 PM - 2:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
FRI
October
23
CGL & the Contractor: Traps & Tricks1:00 PM - 3:58 PMThis course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
FRI
October
23
Finally, Ethical Solutions That Make Sense1:00 PM - 3:56 PMThis continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
FRI
October
23
Blueprint for Success: Crafting Your Ownership Journey4:00 PM - 7:36 PMDream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
FRI
October
23
Exploring Personal Auto Claims & Coverage Scenarios4:00 PM - 7:00 PMThis course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
MON
October
26
Studies in Ethics - A Hippocratic Oath for Insurance Professionals10:00 AM - 1:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
MON
October
26
Flood Insurance 2.011:00 AM - 1:57 PMFlooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
MON
October
26
Ethics - Creating a Winning Culture in the Agency3:00 PM - 5:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
MON
October
26
Executive Liability: An Overview and Key Issues5:00 PM - 7:30 PMThis course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
TUE
October
27
Not Your Grandpa’s Globe: Recognizing and Insuring Supply Chain9:00 AM - 10:54 AMThis course is divided into two sections: tangible and intangible. The former discusses the global nature of supply chain dependency and its relevance to small businesses. The latter discusses an insured’s almost absolute dependence on internet and ...
TUE
October
27
Insurance: Approved for Recreational Use with Kevin Amrhein12:00 PM - 1:46 PMThis session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
TUE
October
27
E&O Exposures: Websites & Social Media1:00 PM - 1:57 PMThis course is designed to educate insurance industry professionals on the Errors and Omissions exposures they face in various areas of public-facing marketing. This course will cover Standard of Care laws in all states and how special relationships ...
TUE
October
27
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
TUE
October
27
Business Income Made Easy2:00 PM - 4:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
TUE
October
27
Workers' Compensation and the Law3:00 PM - 5:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
WED
October
28
Cybersecurity Risk and Insurance Are...9:00 AM - 9:58 AMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
WED
October
28
Farm Property Coverage for the Small or Hobby Farmer – An Overview9:00 AM - 10:55 AMU.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
WED
October
28
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange9:00 AM - 11:56 AMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
WED
October
28
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment9:00 AM - 10:57 AMThis two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
WED
October
28
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have9:00 AM - 10:42 AMAs cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
WED
October
28
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property11:00 AM - 12:54 PMAccording to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
WED
October
28
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks12:00 PM - 1:56 PMLet's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
WED
October
28
Cyber in 2024: Where Are We? How Did We Get Here?12:00 PM - 1:39 PMJoin Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
WED
October
28
Farm Property – Vital Endorsements For the Small or Hobby Farmer3:00 PM - 4:56 PMProperty and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
WED
October
28
Homeowners Insurance Facts and Follies3:00 PM - 6:01 PMHow much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
WED
October
28
Preparing for Contracts and Contractual Risk Transfer3:00 PM - 5:05 PMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
WED
October
28
Insureds: Who, When and Why3:00 PM - 5:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
THU
October
29
Coverage Essentials: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy ConditionsThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions.
THU
October
29
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs9:00 AM - 11:59 AMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
THU
October
29
An Insurance Horror Story - Hoarders9:00 AM - 10:55 AMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
THU
October
29
Gigs and Side Hustles - The Insurance Issues10:00 AM - 12:05 PMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
THU
October
29
Agritourism Insurance and Risk Management12:00 PM - 2:04 PMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
THU
October
29
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella12:00 PM - 2:58 PMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
THU
October
29
Hot Topics In Personal Lines12:00 PM - 2:07 PMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
THU
October
29
AI Implications in the Insurance Industry3:00 PM - 4:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
THU
October
29
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe3:00 PM - 5:59 PMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
THU
October
29
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership4:00 PM - 5:08 PMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
FRI
October
30
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
FRI
October
30
Commercial Property Claims, Coverages, and Consequences11:00 AM - 1:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
FRI
October
30
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts12:00 PM - 3:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
FRI
October
30
Overlooked & Undersold Commercial Property Coverage1:00 PM - 4:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
FRI
October
30
Hiring Projections for the Insurance Industry3:00 PM - 3:56 PMPrepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
FRI
October
30
Welcome to the Cyber Age -Insurance for Digital Assets and Cyber Incidents3:00 PM - 4:47 PMThe media is littered with reports of data breaches, hacking, ransomware attacks, business email compromises, etc. One cyber event can result in millions of dollars in damages from business interruption, data recovery, property damage, statutory ...
MON
November
2
Bad Machines, Evil People: The Latest in CyberBad actors are finding more sophisticated ways to utilize their bad machines. The harm caused by a cyber-attack can destroy businesses big and small.
MON
November
2
Power of Prevention: Agency Risk Management Essentials of Management9:00 AM - 12:00 PMThis three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
MON
November
2
Legacy Blueprint: Crafting Tomorrow's Agency Today10:00 AM - 1:54 PMIn an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
MON
November
2
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment1:00 PM - 2:57 PMThis two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
MON
November
2
Surety Bonding Basics2:00 PM - 2:59 PMThis course is designed to instruct an individual on the fundamentals of what surety bonds are and how they came to be, the key differences between surety bonding and commercial insurance, common types of bonds, underwriting considerations, and ...
MON
November
2
A Walk Around The Farm – Farm Property Considerations4:00 PM - 5:45 PMThis presentation will concentrate on often-used ISO Farm Property Coverage Forms with a goal of familiarizing the participant with the structure and coverage intent of the farm property program. Even though many carriers do not use ISO forms in ...
MON
November
2
Could Your Ethics Be Stunting Your Growth?4:00 PM - 4:54 PMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
TUE
November
3
Eroding: The Personal Lines Implosion and What Happens NextPersonal Lines markets continue to deteriorate. Agents and account managers are scrambling, carriers are changing course daily, and the insured often is left with reduced coverage and higher premiums.
TUE
November
3
Reasons Personal Lines are Broken (and What to Do About It)Ride-sharing, drones, home rental, furnished autos, remote work and other issues testing common personal lines policies are reviewed in this course. Agents who attend will learn the depth of exposures and the best practices of how to address them with insu
TUE
November
3
Hiring Projections for the Insurance Industry9:00 AM - 9:56 AMPrepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
TUE
November
3
Welcome to the Cyber Age -Insurance for Digital Assets and Cyber Incidents9:00 AM - 10:47 AMThe media is littered with reports of data breaches, hacking, ransomware attacks, business email compromises, etc. One cyber event can result in millions of dollars in damages from business interruption, data recovery, property damage, statutory ...
TUE
November
3
To Simply Comply or Truly Excel Ethically10:00 AM - 10:57 AMThis course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
TUE
November
3
Finally, Ethical Solutions That Make Sense10:00 AM - 12:56 PMThis continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
TUE
November
3
You Gotta Be Kidding Me! Strange but True Claims11:00 AM - 1:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
TUE
November
3
Crime Coverages, What The ISO Forms Do, and Do Not, Provide11:00 AM - 2:15 PMThis three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
TUE
November
3
A Walk Around The Farm – Farm Liability Considerations1:00 PM - 2:48 PMThis presentation will concentrate on the ISO Farm Liability Coverage Form and select endorsements with a goal of familiarizing the participant with the structure and coverage intent of this program. Click here to register
TUE
November
3
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims1:00 PM - 3:58 PMThis three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
TUE
November
3
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts3:00 PM - 6:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
TUE
November
3
Ethics for Insurance Professionals3:00 PM - 5:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
TUE
November
3
Flood Overview: NFIP Basic- 3 Hour3:00 PM - 5:55 PMThis three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
TUE
November
3
Overlooked & Undersold Commercial Property Coverage4:00 PM - 7:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
WED
November
4
Certificates of Insurance: Embrace the Pain9:00 AM - 9:59 AMCertificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
WED
November
4
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers9:00 AM - 11:16 AM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
WED
November
4
Steering the Business Auto Policy – Covered Autos and Who is an Insured9:00 AM - 10:57 AMThere are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
WED
November
4
Six Interesting (and Recent Cases) - And Why They Matter To The Industry10:00 AM - 11:00 AMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
WED
November
4
Flood Insurance: Beyond The Fundamentals12:00 PM - 2:55 PMFor over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
WED
November
4
Valuation Considerations in the Commercial Property Form12:00 PM - 1:59 PMThere are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
WED
November
4
Commercial Property Claims, Coverages, and Consequences1:00 PM - 3:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
WED
November
4
Evaluating, Insuring and Mitigating Flood Risk1:00 PM - 3:57 PMDiscover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
WED
November
4
E&O Nightmares2:00 PM - 3:58 PMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
WED
November
4
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy3:00 PM - 6:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
THU
November
5
Definition of Insanity: Common Home and Auto Exposures We Know Are There & Do Nothing AboutThis course discusses several home and auto exposures that most everyone knows are there yet, for some reason, continue to cause coverage problems.
THU
November
5
Issues in Named Insured: The Rules and the Whys8:00 AM - 10:07 AMThis presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
THU
November
5
Additional Insureds - Misery Awaits!9:00 AM - 10:56 AMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
THU
November
5
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions9:00 AM - 11:57 AMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
THU
November
5
Planning for Success: Strategies for Insurance Agency Growth in Today's Market9:00 AM - 11:58 AMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
THU
November
5
Agency Coverage Standards: Putting the Pieces Together12:00 PM - 1:56 PMThis course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
THU
November
5
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages12:00 PM - 2:59 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
THU
November
5
What's News Now!12:00 PM - 1:08 PMThis seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
THU
November
5
To Be or Not to AirBnb - Sharing Exposures and Insurance1:00 PM - 2:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
THU
November
5
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them3:00 PM - 5:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
FRI
November
6
AI Implications in the Insurance Industry9:00 AM - 10:08 AMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
FRI
November
6
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe9:00 AM - 11:59 AMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
FRI
November
6
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership10:00 AM - 11:08 AMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
FRI
November
6
An Insurance Horror Story - Hoarders12:00 PM - 1:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
FRI
November
6
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs12:00 PM - 2:59 PMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
FRI
November
6
Gigs and Side Hustles - The Insurance Issues12:00 PM - 2:05 PMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
FRI
November
6
Hot Topics In Personal Lines2:00 PM - 4:07 PMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
FRI
November
6
Agritourism Insurance and Risk Management3:00 PM - 5:04 PMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
FRI
November
6
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella3:00 PM - 5:58 PMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
MON
November
9
Farm Property – Vital Endorsements For the Small or Hobby Farmer9:00 AM - 10:56 AMProperty and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
MON
November
9
Homeowners Insurance Facts and Follies9:00 AM - 12:01 PMHow much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
MON
November
9
Preparing for Contracts and Contractual Risk Transfer9:00 AM - 11:05 AMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
MON
November
9
Insureds: Who, When and Why9:00 AM - 11:00 AMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
MON
November
9
Farm Property Coverage for the Small or Hobby Farmer – An Overview11:00 AM - 12:55 PMU.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
MON
November
9
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange11:00 AM - 1:56 PMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
MON
November
9
An Hour of True Crime - Schoharie Limousine Accident11:00 AM - 11:58 AMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
MON
November
9
Cybersecurity Risk and Insurance Are...12:00 PM - 12:58 PMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
MON
November
9
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property1:00 PM - 2:54 PMAccording to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
MON
November
9
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have2:00 PM - 3:42 PMAs cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
MON
November
9
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks3:00 PM - 4:56 PMLet's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
MON
November
9
Cyber in 2024: Where Are We? How Did We Get Here?3:00 PM - 4:39 PMJoin Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
TUE
November
10
CRIS Part 5 - Workers Compensation for Contractors - LIVE WEBINAR PRESENTED BY KYM MARTELLCRIS Part 5 - Workers Compensation for Contractors — This course begins with an introduction to workers compensation, including who is covered and under what circumstances and the various parts of the policy are explained in detail.
TUE
November
10
Business Income Made Easy8:00 AM - 10:56 AMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
TUE
November
10
Workers' Compensation and the Law9:00 AM - 11:56 AMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
TUE
November
10
Not Your Grandpa’s Globe: Recognizing and Insuring Supply Chain12:00 PM - 1:54 PMThis course is divided into two sections: tangible and intangible. The former discusses the global nature of supply chain dependency and its relevance to small businesses. The latter discusses an insured’s almost absolute dependence on internet and ...
TUE
November
10
Coverage Essentials: Introduction to the Homeowners Policy2:00 PM - 5:04 PMThis comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
TUE
November
10
E&O Exposures: Websites & Social Media3:00 PM - 3:57 PMThis course is designed to educate insurance industry professionals on the Errors and Omissions exposures they face in various areas of public-facing marketing. This course will cover Standard of Care laws in all states and how special relationships ...
TUE
November
10
Insurance: Approved for Recreational Use with Kevin Amrhein3:00 PM - 4:46 PMThis session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
WED
November
11
Ethics - Creating a Winning Culture in the Agency9:00 AM - 11:56 AMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
WED
November
11
Kids and Cars - Claims That Should Scare You10:00 AM - 12:56 PMThis continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
WED
November
11
Studies in Ethics - A Hippocratic Oath for Insurance Professionals12:00 PM - 3:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
WED
November
11
Flood Insurance 2.01:00 PM - 3:57 PMFlooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
WED
November
11
Executive Liability: An Overview and Key Issues1:00 PM - 3:30 PMThis course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
THU
November
12
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them9:00 AM - 12:00 PM LIVE WEBINAR PRESENTED BY STEVE LYON This course is eligible for the 10% Swiss Re/Allianz premium discount! This course is oriented towards agency staff and begins with general comments to make them ...
THU
November
12
Blueprint for Success: Crafting Your Ownership Journey10:00 AM - 1:36 PMDream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
THU
November
12
Exploring Personal Auto Claims & Coverage Scenarios10:00 AM - 1:00 PMThis course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
THU
November
12
Directors and Officers Liability Insurance12:00 PM - 2:56 PMThis seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
THU
November
12
Indemnitees vs. Additional Insureds: What’s the Difference?1:00 PM - 3:59 PMMany commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
THU
November
12
Securing the Future: Insurance in an Era of Increased Natural Disasters3:00 PM - 5:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
THU
November
12
Proactive Workplace Violence Response: Mitigating Risks for Your Clients3:00 PM - 3:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
THU
November
12
CGL & the Contractor: Traps & Tricks4:00 PM - 6:58 PMThis course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
FRI
November
13
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts9:00 AM - 12:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
FRI
November
13
Overlooked & Undersold Commercial Property Coverage10:00 AM - 1:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
FRI
November
13
Hiring Projections for the Insurance Industry12:00 PM - 12:56 PMPrepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
FRI
November
13
Welcome to the Cyber Age -Insurance for Digital Assets and Cyber Incidents12:00 PM - 1:47 PMThe media is littered with reports of data breaches, hacking, ransomware attacks, business email compromises, etc. One cyber event can result in millions of dollars in damages from business interruption, data recovery, property damage, statutory ...
FRI
November
13
Commercial Property Claims, Coverages, and Consequences3:00 PM - 5:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
MON
November
16
Ethics for Insurance Professionals9:00 AM - 11:05 AMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
MON
November
16
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims9:00 AM - 11:58 AMThis three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
MON
November
16
Flood Overview: NFIP Basic- 3 Hour9:00 AM - 11:55 AMThis three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
MON
November
16
To Simply Comply or Truly Excel Ethically12:00 PM - 12:57 PMThis course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
MON
November
16
A Walk Around The Farm – Farm Liability Considerations4:00 PM - 5:48 PMThis presentation will concentrate on the ISO Farm Liability Coverage Form and select endorsements with a goal of familiarizing the participant with the structure and coverage intent of this program. Click here to register
TUE
November
17
A Walk Around The Farm – Farm Property Considerations10:00 AM - 11:45 AMThis presentation will concentrate on often-used ISO Farm Property Coverage Forms with a goal of familiarizing the participant with the structure and coverage intent of the farm property program. Even though many carriers do not use ISO forms in ...
TUE
November
17
Could Your Ethics Be Stunting Your Growth?10:00 AM - 10:54 AMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
TUE
November
17
Legacy Blueprint: Crafting Tomorrow's Agency Today12:00 PM - 3:54 PMIn an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
TUE
November
17
Power of Prevention: Agency Risk Management Essentials of Management12:00 PM - 3:00 PMThis three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
TUE
November
17
Surety Bonding Basics4:00 PM - 4:59 PMThis course is designed to instruct an individual on the fundamentals of what surety bonds are and how they came to be, the key differences between surety bonding and commercial insurance, common types of bonds, underwriting considerations, and ...
WED
November
18
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them9:00 AM - 11:57 AMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
WED
November
18
Issues in Named Insured: The Rules and the Whys10:00 AM - 12:07 PMThis presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
WED
November
18
Planning for Success: Strategies for Insurance Agency Growth in Today's Market11:00 AM - 1:58 PMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
WED
November
18
Additional Insureds - Misery Awaits!12:00 PM - 1:56 PMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
WED
November
18
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions12:00 PM - 2:57 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
WED
November
18
What's News Now!2:00 PM - 3:08 PMThis seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
WED
November
18
Agency Coverage Standards: Putting the Pieces Together3:00 PM - 4:56 PMThis course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
WED
November
18
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages3:00 PM - 5:59 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
WED
November
18
To Be or Not to AirBnb - Sharing Exposures and Insurance3:00 PM - 4:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
THU
November
19
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy9:00 AM - 12:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
THU
November
19
Evaluating, Insuring and Mitigating Flood Risk9:00 AM - 11:57 AMDiscover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
THU
November
19
Certificates of Insurance: Embrace the Pain11:00 AM - 11:59 AMCertificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
THU
November
19
Six Interesting (and Recent Cases) - And Why They Matter To The Industry12:00 PM - 1:00 PMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
THU
November
19
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers12:00 PM - 2:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
November
19
Steering the Business Auto Policy – Covered Autos and Who is an Insured12:00 PM - 1:57 PMThere are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
THU
November
19
Kids and Cars - Claims That Should Scare You1:00 PM - 3:56 PMThis continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
THU
November
19
Flood Insurance: Beyond The Fundamentals2:00 PM - 4:55 PMFor over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
THU
November
19
Valuation Considerations in the Commercial Property Form3:00 PM - 4:59 PMThere are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
THU
November
19
You Gotta Be Kidding Me! Strange but True Claims3:00 PM - 5:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
FRI
November
20
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks9:00 AM - 10:56 AMLet's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
FRI
November
20
Cyber in 2024: Where Are We? How Did We Get Here?9:00 AM - 10:39 AMJoin Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
FRI
November
20
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
FRI
November
20
Farm Property – Vital Endorsements For the Small or Hobby Farmer11:00 AM - 12:56 PMProperty and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
FRI
November
20
Homeowners Insurance Facts and Follies11:00 AM - 2:01 PMHow much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
FRI
November
20
Preparing for Contracts and Contractual Risk Transfer12:00 PM - 2:05 PMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
FRI
November
20
Insureds: Who, When and Why12:00 PM - 2:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
FRI
November
20
Farm Property Coverage for the Small or Hobby Farmer – An Overview1:00 PM - 2:55 PMU.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
FRI
November
20
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange1:00 PM - 3:56 PMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
FRI
November
20
Finally, Ethical Solutions That Make Sense1:00 PM - 3:56 PMThis continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
FRI
November
20
Cybersecurity Risk and Insurance Are...3:00 PM - 3:58 PMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
FRI
November
20
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property3:00 PM - 4:54 PMAccording to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
FRI
November
20
Crime Coverages, What The ISO Forms Do, and Do Not, Provide3:00 PM - 6:15 PMThis three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
MON
November
23
Hot Topics In Personal Lines8:00 AM - 10:07 AMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
MON
November
23
Agritourism Insurance and Risk Management9:00 AM - 11:04 AMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
MON
November
23
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella9:00 AM - 11:58 AMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
MON
November
23
AI Implications in the Insurance Industry12:00 PM - 1:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
MON
November
23
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe12:00 PM - 2:59 PMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
MON
November
23
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership12:00 PM - 1:08 PMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
MON
November
23
Gigs and Side Hustles - The Insurance Issues2:00 PM - 4:05 PMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
MON
November
23
An Insurance Horror Story - Hoarders3:00 PM - 4:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
MON
November
23
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs3:00 PM - 5:59 PMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
TUE
November
24
Ethics - Creating a Winning Culture in the Agency11:00 AM - 1:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
TUE
November
24
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
TUE
November
24
Studies in Ethics - A Hippocratic Oath for Insurance Professionals2:00 PM - 5:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
TUE
November
24
Flood Insurance 2.03:00 PM - 5:57 PMFlooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
WED
November
25
E&O Exposures: Websites & Social Media9:00 AM - 9:57 AMThis course is designed to educate insurance industry professionals on the Errors and Omissions exposures they face in various areas of public-facing marketing. This course will cover Standard of Care laws in all states and how special relationships ...
WED
November
25
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment9:00 AM - 10:57 AMThis two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
WED
November
25
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have9:00 AM - 10:42 AMAs cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
WED
November
25
Insurance: Approved for Recreational Use with Kevin Amrhein9:00 AM - 10:46 AMThis session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
WED
November
25
Business Income Made Easy10:00 AM - 12:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
WED
November
25
Coverage Essentials: Introduction to the Homeowners Policy10:00 AM - 1:04 PMThis comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
WED
November
25
Workers' Compensation and the Law11:00 AM - 1:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
WED
November
25
Not Your Grandpa’s Globe: Recognizing and Insuring Supply Chain3:00 PM - 4:54 PMThis course is divided into two sections: tangible and intangible. The former discusses the global nature of supply chain dependency and its relevance to small businesses. The latter discusses an insured’s almost absolute dependence on internet and ...
MON
November
30
Proactive Workplace Violence Response: Mitigating Risks for Your Clients9:00 AM - 9:57 AMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
MON
November
30
Securing the Future: Insurance in an Era of Increased Natural Disasters9:00 AM - 11:01 AMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
MON
November
30
CGL & the Contractor: Traps & Tricks10:00 AM - 12:58 PMThis course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
MON
November
30
Blueprint for Success: Crafting Your Ownership Journey12:00 PM - 3:36 PMDream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
MON
November
30
Exploring Personal Auto Claims & Coverage Scenarios1:00 PM - 4:00 PMThis course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
MON
November
30
Directors and Officers Liability Insurance2:00 PM - 4:56 PMThis seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
MON
November
30
Indemnitees vs. Additional Insureds: What’s the Difference?4:00 PM - 6:59 PMMany commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
MON
November
30
Executive Liability: An Overview and Key Issues5:00 PM - 7:30 PMThis course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
TUE
December
1
Directors and Officers Liability Insurance8:00 AM - 10:56 AMThis seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
TUE
December
1
Indemnitees vs. Additional Insureds: What’s the Difference?10:00 AM - 12:59 PMMany commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
TUE
December
1
Finally, Ethical Solutions That Make Sense10:00 AM - 12:56 PMThis continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
TUE
December
1
You Gotta Be Kidding Me! Strange but True Claims11:00 AM - 1:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
TUE
December
1
Crime Coverages, What The ISO Forms Do, and Do Not, Provide11:00 AM - 2:15 PMThis three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
TUE
December
1
Securing the Future: Insurance in an Era of Increased Natural Disasters12:00 PM - 2:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
TUE
December
1
Proactive Workplace Violence Response: Mitigating Risks for Your Clients12:00 PM - 12:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
TUE
December
1
CGL & the Contractor: Traps & Tricks1:00 PM - 3:58 PMThis course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
TUE
December
1
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims1:00 PM - 3:58 PMThis three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
TUE
December
1
Blueprint for Success: Crafting Your Ownership Journey2:00 PM - 5:36 PMDream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
TUE
December
1
Exploring Personal Auto Claims & Coverage Scenarios4:00 PM - 7:00 PMThis course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
WED
December
2
Studies in Ethics - A Hippocratic Oath for Insurance Professionals8:00 AM - 11:07 AMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
WED
December
2
Flood Insurance 2.09:00 AM - 11:57 AMFlooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
WED
December
2
Ethics - Creating a Winning Culture in the Agency1:00 PM - 3:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
WED
December
2
Evaluating, Insuring and Mitigating Flood Risk1:00 PM - 3:57 PMDiscover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
WED
December
2
E&O Nightmares2:00 PM - 3:58 PMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
THU
December
3
MLIS - How to Insure D&O Liabilities - LIVE WEBINAR PRESENTED BY KYM MARTELLThis course is designed to give a moderately experienced insurance person a detailed look at the key provisions contained within a corporate directors and officers
THU
December
3
Commercial Property Claims, Coverages, and Consequences9:00 AM - 11:56 AMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
THU
December
3
Not Your Grandpa’s Globe: Recognizing and Insuring Supply Chain9:00 AM - 10:54 AMThis course is divided into two sections: tangible and intangible. The former discusses the global nature of supply chain dependency and its relevance to small businesses. The latter discusses an insured’s almost absolute dependence on internet and ...
THU
December
3
E&O Exposures: Websites & Social Media11:00 AM - 11:57 AMThis course is designed to educate insurance industry professionals on the Errors and Omissions exposures they face in various areas of public-facing marketing. This course will cover Standard of Care laws in all states and how special relationships ...
THU
December
3
Business Income Made Easy12:00 PM - 2:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
THU
December
3
Insurance: Approved for Recreational Use with Kevin Amrhein12:00 PM - 1:46 PMThis session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
THU
December
3
Workers' Compensation and the Law1:00 PM - 3:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
FRI
December
4
Cybersecurity Risk and Insurance Are...9:00 AM - 9:58 AMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
FRI
December
4
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property9:00 AM - 10:54 AMAccording to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
FRI
December
4
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks12:00 PM - 1:56 PMLet's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
FRI
December
4
Cyber in 2024: Where Are We? How Did We Get Here?12:00 PM - 1:39 PMJoin Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
FRI
December
4
Farm Property – Vital Endorsements For the Small or Hobby Farmer1:00 PM - 2:56 PMProperty and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
FRI
December
4
Homeowners Insurance Facts and Follies1:00 PM - 4:01 PMHow much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
FRI
December
4
Farm Property Coverage for the Small or Hobby Farmer – An Overview3:00 PM - 4:55 PMU.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
FRI
December
4
Preparing for Contracts and Contractual Risk Transfer3:00 PM - 5:05 PMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
FRI
December
4
Insureds: Who, When and Why3:00 PM - 5:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
FRI
December
4
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange3:00 PM - 5:56 PMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
MON
December
7
Gigs and Side Hustles - The Insurance Issues8:00 AM - 10:05 AMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
MON
December
7
An Insurance Horror Story - Hoarders9:00 AM - 10:55 AMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
MON
December
7
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs9:00 AM - 11:59 AMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
MON
December
7
Hot Topics In Personal Lines10:00 AM - 12:07 PMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
MON
December
7
Agritourism Insurance and Risk Management12:00 PM - 2:04 PMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
MON
December
7
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella12:00 PM - 2:58 PMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
MON
December
7
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment1:00 PM - 2:57 PMThis two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
MON
December
7
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership2:00 PM - 3:08 PMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
MON
December
7
AI Implications in the Insurance Industry3:00 PM - 4:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
MON
December
7
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe3:00 PM - 5:59 PMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
TUE
December
8
Coverage Essentials: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy ConditionsThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions.
TUE
December
8
What's News Now!8:00 AM - 9:08 AMThis seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
TUE
December
8
Agency Coverage Standards: Putting the Pieces Together9:00 AM - 10:56 AMThis course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
TUE
December
8
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages9:00 AM - 11:59 AMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
TUE
December
8
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them12:00 PM - 2:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
TUE
December
8
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts12:00 PM - 3:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
TUE
December
8
Issues in Named Insured: The Rules and the Whys12:00 PM - 2:07 PMThis presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
TUE
December
8
Overlooked & Undersold Commercial Property Coverage1:00 PM - 4:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
TUE
December
8
Additional Insureds - Misery Awaits!3:00 PM - 4:56 PMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
TUE
December
8
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions3:00 PM - 5:57 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
TUE
December
8
Hiring Projections for the Insurance Industry3:00 PM - 3:56 PMPrepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
TUE
December
8
Welcome to the Cyber Age -Insurance for Digital Assets and Cyber Incidents3:00 PM - 4:47 PMThe media is littered with reports of data breaches, hacking, ransomware attacks, business email compromises, etc. One cyber event can result in millions of dollars in damages from business interruption, data recovery, property damage, statutory ...
WED
December
9
Flood Insurance: Beyond The Fundamentals8:00 AM - 10:55 AMFor over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
WED
December
9
Valuation Considerations in the Commercial Property Form9:00 AM - 10:59 AMThere are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
WED
December
9
Kids and Cars - Claims That Should Scare You10:00 AM - 12:56 PMThis continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
WED
December
9
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy12:00 PM - 3:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
WED
December
9
Certificates of Insurance: Embrace the Pain1:00 PM - 1:59 PMCertificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
WED
December
9
Executive Liability: An Overview and Key Issues1:00 PM - 3:30 PMThis course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
WED
December
9
Six Interesting (and Recent Cases) - And Why They Matter To The Industry2:00 PM - 3:00 PMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
WED
December
9
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers3:00 PM - 5:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
WED
December
9
Steering the Business Auto Policy – Covered Autos and Who is an Insured3:00 PM - 4:57 PMThere are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
THU
December
10
A Walk Around The Farm – Farm Liability Considerations10:00 AM - 11:48 AMThis presentation will concentrate on the ISO Farm Liability Coverage Form and select endorsements with a goal of familiarizing the participant with the structure and coverage intent of this program. Click here to register
THU
December
10
Ethics for Insurance Professionals11:00 AM - 1:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
THU
December
10
Flood Overview: NFIP Basic- 3 Hour12:00 PM - 2:55 PMThis three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
THU
December
10
To Simply Comply or Truly Excel Ethically2:00 PM - 2:57 PMThis course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
FRI
December
11
Surety Bonding Basics10:00 AM - 10:59 AMThis course is designed to instruct an individual on the fundamentals of what surety bonds are and how they came to be, the key differences between surety bonding and commercial insurance, common types of bonds, underwriting considerations, and ...
FRI
December
11
Could Your Ethics Be Stunting Your Growth?12:00 PM - 12:54 PMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
FRI
December
11
A Walk Around The Farm – Farm Property Considerations1:00 PM - 2:45 PMThis presentation will concentrate on often-used ISO Farm Property Coverage Forms with a goal of familiarizing the participant with the structure and coverage intent of the farm property program. Even though many carriers do not use ISO forms in ...
FRI
December
11
Legacy Blueprint: Crafting Tomorrow's Agency Today2:00 PM - 5:54 PMIn an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
FRI
December
11
Power of Prevention: Agency Risk Management Essentials of Management3:00 PM - 6:00 PMThis three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
MON
December
14
To Be or Not to AirBnb - Sharing Exposures and Insurance9:00 AM - 10:55 AMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
MON
December
14
An Hour of True Crime - Schoharie Limousine Accident11:00 AM - 11:58 AMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
MON
December
14
Coverage Essentials: Introduction to the Homeowners Policy12:00 PM - 3:04 PMThis comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
MON
December
14
Planning for Success: Strategies for Insurance Agency Growth in Today's Market1:00 PM - 3:58 PMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
MON
December
14
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have2:00 PM - 3:42 PMAs cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
TUE
December
15
Commercial Property: Claims, Coverages, ConsequencesThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.
TUE
December
15
Hiring Projections for the Insurance Industry9:00 AM - 9:56 AMPrepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
TUE
December
15
Welcome to the Cyber Age -Insurance for Digital Assets and Cyber Incidents9:00 AM - 10:47 AMThe media is littered with reports of data breaches, hacking, ransomware attacks, business email compromises, etc. One cyber event can result in millions of dollars in damages from business interruption, data recovery, property damage, statutory ...
TUE
December
15
Commercial Property Claims, Coverages, and Consequences11:00 AM - 1:56 PMThis course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
TUE
December
15
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts3:00 PM - 6:02 PMThis course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
TUE
December
15
Overlooked & Undersold Commercial Property Coverage4:00 PM - 7:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
WED
December
16
Directors and Officers Liability Insurance10:00 AM - 12:56 PMThis seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
WED
December
16
Exploring Personal Auto Claims & Coverage Scenarios10:00 AM - 1:00 PMThis course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
WED
December
16
Indemnitees vs. Additional Insureds: What’s the Difference?1:00 PM - 3:59 PMMany commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
WED
December
16
Securing the Future: Insurance in an Era of Increased Natural Disasters3:00 PM - 5:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
WED
December
16
Proactive Workplace Violence Response: Mitigating Risks for Your Clients3:00 PM - 3:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
WED
December
16
Blueprint for Success: Crafting Your Ownership Journey4:00 PM - 7:36 PMDream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
WED
December
16
CGL & the Contractor: Traps & Tricks4:00 PM - 6:58 PMThis course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
THU
December
17
Evaluating, Insuring and Mitigating Flood Risk9:00 AM - 11:57 AMDiscover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
THU
December
17
Studies in Ethics - A Hippocratic Oath for Insurance Professionals10:00 AM - 1:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
THU
December
17
Flood Insurance 2.011:00 AM - 1:57 PMFlooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
THU
December
17
Ethics - Creating a Winning Culture in the Agency3:00 PM - 5:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
THU
December
17
You Gotta Be Kidding Me! Strange but True Claims3:00 PM - 5:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
FRI
December
18
Not Your Grandpa’s Globe: Recognizing and Insuring Supply Chain12:00 PM - 1:54 PMThis course is divided into two sections: tangible and intangible. The former discusses the global nature of supply chain dependency and its relevance to small businesses. The latter discusses an insured’s almost absolute dependence on internet and ...
FRI
December
18
E&O Exposures: Websites & Social Media1:00 PM - 1:57 PMThis course is designed to educate insurance industry professionals on the Errors and Omissions exposures they face in various areas of public-facing marketing. This course will cover Standard of Care laws in all states and how special relationships ...
FRI
December
18
Business Income Made Easy2:00 PM - 4:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
FRI
December
18
Workers' Compensation and the Law3:00 PM - 5:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
FRI
December
18
Crime Coverages, What The ISO Forms Do, and Do Not, Provide3:00 PM - 6:15 PMThis three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
FRI
December
18
Insurance: Approved for Recreational Use with Kevin Amrhein3:00 PM - 4:46 PMThis session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
MON
December
21
Farm Property Coverage for the Small or Hobby Farmer – An Overview9:00 AM - 10:55 AMU.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
MON
December
21
Insureds: Who, When and Why9:00 AM - 11:00 AMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
MON
December
21
Preparing for Contracts and Contractual Risk Transfer9:00 AM - 11:05 AMContractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
MON
December
21
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange9:00 AM - 11:56 AMThis course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
MON
December
21
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims9:00 AM - 11:58 AMThis three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
MON
December
21
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property11:00 AM - 12:54 PMAccording to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
MON
December
21
Cybersecurity Risk and Insurance Are...12:00 PM - 12:58 PMThis hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
MON
December
21
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks3:00 PM - 4:56 PMLet's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
MON
December
21
Farm Property – Vital Endorsements For the Small or Hobby Farmer3:00 PM - 4:56 PMProperty and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
MON
December
21
Homeowners Insurance Facts and Follies3:00 PM - 6:01 PMHow much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
MON
December
21
Cyber in 2024: Where Are We? How Did We Get Here?3:00 PM - 4:39 PMJoin Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
TUE
December
22
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe9:00 AM - 11:59 AMFew insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
TUE
December
22
AI Implications in the Insurance Industry9:00 AM - 10:08 AMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
TUE
December
22
Gigs and Side Hustles - The Insurance Issues10:00 AM - 12:05 PMThis seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
TUE
December
22
An Insurance Horror Story - Hoarders12:00 PM - 1:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
TUE
December
22
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs12:00 PM - 2:59 PMCertificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
TUE
December
22
Hot Topics In Personal Lines12:00 PM - 2:07 PMThis seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
TUE
December
22
Agritourism Insurance and Risk Management3:00 PM - 5:04 PMThis two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
TUE
December
22
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella3:00 PM - 5:58 PMPrivate Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
TUE
December
22
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership4:00 PM - 5:08 PMIn the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
WED
December
23
Additional Insureds - Misery Awaits!9:00 AM - 10:56 AMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
WED
December
23
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions9:00 AM - 11:57 AMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
WED
December
23
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment9:00 AM - 10:57 AMThis two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
WED
December
23
What's News Now!10:00 AM - 11:08 AMThis seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
WED
December
23
To Be or Not to AirBnb - Sharing Exposures and Insurance11:00 AM - 12:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
WED
December
23
Agency Coverage Standards: Putting the Pieces Together12:00 PM - 1:56 PMThis course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
WED
December
23
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages12:00 PM - 2:59 PMThis class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
WED
December
23
Issues in Named Insured: The Rules and the Whys2:00 PM - 4:07 PMThis presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
WED
December
23
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them3:00 PM - 5:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
WED
December
23
Planning for Success: Strategies for Insurance Agency Growth in Today's Market3:00 PM - 5:58 PMThe main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
MON
December
28
Six Interesting (and Recent Cases) - And Why They Matter To The Industry8:00 AM - 9:00 AMThis one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
MON
December
28
Steering the Business Auto Policy – Covered Autos and Who is an Insured9:00 AM - 10:57 AMThere are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
MON
December
28
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers9:00 AM - 11:16 AM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
MON
December
28
Flood Insurance: Beyond The Fundamentals10:00 AM - 12:55 PMFor over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
MON
December
28
Valuation Considerations in the Commercial Property Form12:00 PM - 1:59 PMThere are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
MON
December
28
Certificates of Insurance: Embrace the Pain3:00 PM - 3:59 PMCertificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
MON
December
28
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy3:00 PM - 6:05 PMThis course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
MON
December
28
Executive Liability: An Overview and Key Issues5:00 PM - 7:30 PMThis course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
TUE
December
29
A Walk Around The Farm – Farm Liability Considerations1:00 PM - 2:48 PMThis presentation will concentrate on the ISO Farm Liability Coverage Form and select endorsements with a goal of familiarizing the participant with the structure and coverage intent of this program. Click here to register
TUE
December
29
Ethics for Insurance Professionals1:00 PM - 3:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
TUE
December
29
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
TUE
December
29
Coverage Essentials: Introduction to the Homeowners Policy2:00 PM - 5:04 PMThis comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
TUE
December
29
Flood Overview: NFIP Basic- 3 Hour3:00 PM - 5:55 PMThis three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
TUE
December
29
To Simply Comply or Truly Excel Ethically4:00 PM - 4:57 PMThis course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
WED
December
30
Power of Prevention: Agency Risk Management Essentials of Management9:00 AM - 12:00 PMThis three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
WED
December
30
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have9:00 AM - 10:42 AMAs cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
WED
December
30
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
WED
December
30
Surety Bonding Basics12:00 PM - 12:59 PMThis course is designed to instruct an individual on the fundamentals of what surety bonds are and how they came to be, the key differences between surety bonding and commercial insurance, common types of bonds, underwriting considerations, and ...
WED
December
30
Finally, Ethical Solutions That Make Sense1:00 PM - 3:56 PMThis continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
WED
December
30
Kids and Cars - Claims That Should Scare You1:00 PM - 3:56 PMThis continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
WED
December
30
Could Your Ethics Be Stunting Your Growth?2:00 PM - 2:54 PMDwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
WED
December
30
A Walk Around The Farm – Farm Property Considerations4:00 PM - 5:45 PMThis presentation will concentrate on often-used ISO Farm Property Coverage Forms with a goal of familiarizing the participant with the structure and coverage intent of the farm property program. Even though many carriers do not use ISO forms in ...
WED
December
30
Legacy Blueprint: Crafting Tomorrow's Agency Today4:00 PM - 7:54 PMIn an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
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