Education Calendar
Cybersecurity Risk and Insurance Are...
9:00 AM - 9:58 AM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
Homeowners Insurance Facts and Follies
11:00 AM - 2:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
11:00 AM - 12:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
12:00 PM - 1:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Cyber in 2024: Where Are We? How Did We Get Here?
12:00 PM - 1:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
1:00 PM - 2:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
1:00 PM - 3:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
An Hour of True Crime - Schoharie Limousine Accident
1:00 PM - 1:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Financial Planning for Women
2:00 PM - 4:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
3:00 PM - 4:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Insureds: Who, When and Why
3:00 PM - 5:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Preparing for Contracts and Contractual Risk Transfer
3:00 PM - 5:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Artificial Intelligence and Agents—Panic or Promise?
3:00 PM - 4:39 PM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
E&O Exposures: Websites & Social Media
9:00 AM - 9:57 AM
This course is designed to educate insurance industry professionals on the Errors and Omissions exposures they face in various areas of public-facing marketing. This course will cover Standard of Care laws in all states and how special relationships ...
Not Your Grandpa’s Globe: Recognizing and Insuring Supply Chain
9:00 AM - 10:54 AM
This course is divided into two sections: tangible and intangible. The former discusses the global nature of supply chain dependency and its relevance to small businesses. The latter discusses an insured’s almost absolute dependence on internet and ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
9:00 AM - 10:42 AM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Business Income Made Easy
10:00 AM - 12:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Workers' Compensation and the Law
11:00 AM - 1:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Insurance: Approved for Recreational Use with Kevin Amrhein
12:00 PM - 1:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Definition of Insanity: Common Home and Auto Exposures We Know Are There & Do Nothing About
This course discusses several home and auto exposures that most everyone knows are there yet, for some reason, continue to cause coverage problems.
Ethics - Creating a Winning Culture in the Agency
11:00 AM - 1:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Coverage Essentials: Cyber Insurance Coverage and Employment Practices Liability Insurance
1:00 PM - 4:00 PM
Both cyber claims and employment practices (EPL) claims share something in common: Troubling incidents are on the rise, and today's cyber and EPLI policies offer coverages that agents must tailor to their clients' risk profiles. This course provides a ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
2:00 PM - 5:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Flood Insurance 2.0
3:00 PM - 5:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
Indemnitees vs. Additional Insureds: What’s the Difference?
10:00 AM - 12:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
E&O Nightmares
10:00 AM - 11:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Blueprint for Success: Crafting Your Ownership Journey
12:00 PM - 3:36 PM
Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
12:00 PM - 12:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
12:00 PM - 2:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
CGL & the Contractor: Traps & Tricks
1:00 PM - 3:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Directors and Officers Liability Insurance
2:00 PM - 4:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Exploring Personal Auto Claims & Coverage Scenarios
4:00 PM - 7:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Directors and Officers Liability Insurance
8:00 AM - 10:56 AM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Exploring Personal Auto Claims & Coverage Scenarios
10:00 AM - 1:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Indemnitees vs. Additional Insureds: What’s the Difference?
1:00 PM - 3:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
1:00 PM - 2:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Blueprint for Success: Crafting Your Ownership Journey
2:00 PM - 5:36 PM
Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
Coverage Essentials: Introduction to the Homeowners Policy
2:00 PM - 5:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
3:00 PM - 3:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
3:00 PM - 5:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
CGL & the Contractor: Traps & Tricks
4:00 PM - 6:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
8:00 AM - 11:07 AM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Flood Insurance 2.0
9:00 AM - 11:57 AM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
Finally, Ethical Solutions That Make Sense
10:00 AM - 12:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
You Gotta Be Kidding Me! Strange but True Claims
11:00 AM - 1:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
11:00 AM - 2:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
Ethics - Creating a Winning Culture in the Agency
1:00 PM - 3:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
1:00 PM - 3:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Bad Machines, Evil People: The Latest in Cyber
Bad actors are finding more sophisticated ways to utilize their bad machines. The harm caused by a cyber-attack can destroy businesses big and small.
E&O Exposures: Websites & Social Media
11:00 AM - 11:57 AM
This course is designed to educate insurance industry professionals on the Errors and Omissions exposures they face in various areas of public-facing marketing. This course will cover Standard of Care laws in all states and how special relationships ...
Business Income Made Easy
12:00 PM - 2:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Not Your Grandpa’s Globe: Recognizing and Insuring Supply Chain
12:00 PM - 1:54 PM
This course is divided into two sections: tangible and intangible. The former discusses the global nature of supply chain dependency and its relevance to small businesses. The latter discusses an insured’s almost absolute dependence on internet and ...
Workers' Compensation and the Law
1:00 PM - 3:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Evaluating, Insuring and Mitigating Flood Risk
1:00 PM - 3:57 PM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
E&O Nightmares
2:00 PM - 3:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Insurance: Approved for Recreational Use with Kevin Amrhein
3:00 PM - 4:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
9:00 AM - 10:54 AM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Insureds: Who, When and Why
9:00 AM - 11:00 AM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Preparing for Contracts and Contractual Risk Transfer
9:00 AM - 11:05 AM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Artificial Intelligence and Agents—Panic or Promise?
9:00 AM - 10:39 AM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Cybersecurity Risk and Insurance Are...
12:00 PM - 12:58 PM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
Homeowners Insurance Facts and Follies
1:00 PM - 4:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
1:00 PM - 2:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
3:00 PM - 4:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
3:00 PM - 4:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
3:00 PM - 5:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Cyber in 2024: Where Are We? How Did We Get Here?
3:00 PM - 4:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
Gigs and Side Hustles - The Insurance Issues
8:00 AM - 10:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
AI Implications in the Insurance Industry
9:00 AM - 10:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
9:00 AM - 11:59 AM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Hot Topics In Personal Lines
10:00 AM - 12:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
An Insurance Horror Story - Hoarders
12:00 PM - 1:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
12:00 PM - 2:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
2:00 PM - 3:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Agritourism Insurance and Risk Management
3:00 PM - 5:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
3:00 PM - 5:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
What's News Now!
8:00 AM - 9:08 AM
This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
Additional Insureds - Misery Awaits!
9:00 AM - 10:56 AM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
9:00 AM - 11:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
9:00 AM - 10:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Coverage Essentials: Cyber Insurance Coverage and Employment Practices Liability Insurance
10:00 AM - 1:00 PM
Both cyber claims and employment practices (EPL) claims share something in common: Troubling incidents are on the rise, and today's cyber and EPLI policies offer coverages that agents must tailor to their clients' risk profiles. This course provides a ...
An Hour of True Crime - Schoharie Limousine Accident
11:00 AM - 11:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Agency Coverage Standards: Putting the Pieces Together
12:00 PM - 1:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
12:00 PM - 2:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Issues in Named Insured: The Rules and the Whys
12:00 PM - 2:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
1:00 PM - 3:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
2:00 PM - 3:42 PM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
3:00 PM - 5:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Flood Insurance: Beyond The Fundamentals
8:00 AM - 10:55 AM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
9:00 AM - 10:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
9:00 AM - 11:16 AM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Valuation Considerations in the Commercial Property Form
12:00 PM - 1:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Certificates of Insurance: Embrace the Pain
1:00 PM - 1:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
2:00 PM - 3:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
3:00 PM - 6:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Kids and Cars - Claims That Should Scare You
10:00 AM - 12:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Ethics for Insurance Professionals
11:00 AM - 1:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
A Walk Around The Farm – Farm Liability Considerations
1:00 PM - 2:48 PM
This presentation will concentrate on the ISO Farm Liability Coverage Form and select endorsements with a goal of familiarizing the participant with the structure and coverage intent of this program. Click here to register
Executive Liability: An Overview and Key Issues
1:00 PM - 3:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
To Simply Comply or Truly Excel Ethically
2:00 PM - 2:57 PM
This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
Flood Overview: NFIP Basic- 3 Hour
3:00 PM - 5:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
Power of Prevention: Agency Risk Management Essentials of Management
9:00 AM - 12:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Financial Planning for Women
10:00 AM - 12:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
A Walk Around The Farm – Farm Property Considerations
4:00 PM - 5:45 PM
This presentation will concentrate on often-used ISO Farm Property Coverage Forms with a goal of familiarizing the participant with the structure and coverage intent of the farm property program. Even though many carriers do not use ISO forms in ...
Commercial Property Claims, Coverages, and Consequences
9:00 AM - 11:56 AM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Hiring Projections for the Insurance Industry
9:00 AM - 9:56 AM
Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
Welcome to the Cyber Age -Insurance for Digital Assets and Cyber Incidents
9:00 AM - 10:47 AM
The media is littered with reports of data breaches, hacking, ransomware attacks, business email compromises, etc. One cyber event can result in millions of dollars in damages from business interruption, data recovery, property damage, statutory ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
3:00 PM - 6:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Overlooked & Undersold Commercial Property Coverage
4:00 PM - 7:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
2026 Bruce W. Hill Memorial YAC Golf Outing
Join the Young Agents Council for the 2026 Bruce W. Hill Memorial YAC Golf Outing on August 17 at Pine Barrens Golf Club in Jackson, NJ. Registration starts at 10:30 am, beginning with a lunch. A shotgun start will take place at noon, and ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
9:00 AM - 11:58 AM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Surety Bonding Basics
10:00 AM - 10:59 AM
This course is designed to instruct an individual on the fundamentals of what surety bonds are and how they came to be, the key differences between surety bonding and commercial insurance, common types of bonds, underwriting considerations, and ...
Coverage Essentials: Introduction to the Homeowners Policy
10:00 AM - 1:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
Could Your Ethics Be Stunting Your Growth?
12:00 PM - 12:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Legacy Blueprint: Crafting Tomorrow's Agency Today
2:00 PM - 5:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
Commercial Property: Claims, Coverages, Consequences
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
9:00 AM - 9:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
9:00 AM - 11:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
CGL & the Contractor: Traps & Tricks
10:00 AM - 12:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Directors and Officers Liability Insurance
10:00 AM - 12:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Exploring Personal Auto Claims & Coverage Scenarios
1:00 PM - 4:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Blueprint for Success: Crafting Your Ownership Journey
4:00 PM - 7:36 PM
Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
Indemnitees vs. Additional Insureds: What’s the Difference?
4:00 PM - 6:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
10:00 AM - 1:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Flood Insurance 2.0
11:00 AM - 1:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
Ethics - Creating a Winning Culture in the Agency
3:00 PM - 5:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Coverage Essentials: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions
Evaluating, Insuring and Mitigating Flood Risk
9:00 AM - 11:57 AM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
Insurance: Approved for Recreational Use with Kevin Amrhein
9:00 AM - 10:46 AM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
E&O Exposures: Websites & Social Media
1:00 PM - 1:57 PM
This course is designed to educate insurance industry professionals on the Errors and Omissions exposures they face in various areas of public-facing marketing. This course will cover Standard of Care laws in all states and how special relationships ...
Business Income Made Easy
2:00 PM - 4:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
You Gotta Be Kidding Me! Strange but True Claims
2:00 PM - 4:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Workers' Compensation and the Law
3:00 PM - 5:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Not Your Grandpa’s Globe: Recognizing and Insuring Supply Chain
3:00 PM - 4:54 PM
This course is divided into two sections: tangible and intangible. The former discusses the global nature of supply chain dependency and its relevance to small businesses. The latter discusses an insured’s almost absolute dependence on internet and ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
9:00 AM - 10:56 AM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
9:00 AM - 10:55 AM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
9:00 AM - 11:56 AM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Cyber in 2024: Where Are We? How Did We Get Here?
9:00 AM - 10:39 AM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
11:00 AM - 12:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Preparing for Contracts and Contractual Risk Transfer
12:00 PM - 2:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Insureds: Who, When and Why
12:00 PM - 2:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Artificial Intelligence and Agents—Panic or Promise?
12:00 PM - 1:39 PM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Cybersecurity Risk and Insurance Are...
3:00 PM - 3:58 PM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
Homeowners Insurance Facts and Follies
3:00 PM - 6:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
3:00 PM - 4:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
3:00 PM - 6:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
Agritourism Insurance and Risk Management
9:00 AM - 11:04 AM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
9:00 AM - 11:58 AM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Gigs and Side Hustles - The Insurance Issues
10:00 AM - 12:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
AI Implications in the Insurance Industry
12:00 PM - 1:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
12:00 PM - 2:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Hot Topics In Personal Lines
12:00 PM - 2:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
An Insurance Horror Story - Hoarders
3:00 PM - 4:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
3:00 PM - 5:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
4:00 PM - 5:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
9:00 AM - 11:57 AM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
What's News Now!
10:00 AM - 11:08 AM
This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
11:00 AM - 12:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Additional Insureds - Misery Awaits!
12:00 PM - 1:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
12:00 PM - 2:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
An Hour of True Crime - Schoharie Limousine Accident
1:00 PM - 1:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
2:00 PM - 4:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
Financial Planning for Women
2:00 PM - 4:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Agency Coverage Standards: Putting the Pieces Together
3:00 PM - 4:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
3:00 PM - 5:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
3:00 PM - 5:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
8:00 AM - 9:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
9:00 AM - 12:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
9:00 AM - 10:57 AM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
9:00 AM - 10:42 AM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Flood Insurance: Beyond The Fundamentals
10:00 AM - 12:55 PM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
12:00 PM - 2:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
12:00 PM - 1:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Certificates of Insurance: Embrace the Pain
3:00 PM - 3:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Valuation Considerations in the Commercial Property Form
3:00 PM - 4:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Flood Overview: NFIP Basic- 3 Hour
9:00 AM - 11:55 AM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
Ethics for Insurance Professionals
1:00 PM - 3:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
Kids and Cars - Claims That Should Scare You
1:00 PM - 3:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Coverage Essentials: Cyber Insurance Coverage and Employment Practices Liability Insurance
1:00 PM - 4:00 PM
Both cyber claims and employment practices (EPL) claims share something in common: Troubling incidents are on the rise, and today's cyber and EPLI policies offer coverages that agents must tailor to their clients' risk profiles. This course provides a ...
A Walk Around The Farm – Farm Liability Considerations
4:00 PM - 5:48 PM
This presentation will concentrate on the ISO Farm Liability Coverage Form and select endorsements with a goal of familiarizing the participant with the structure and coverage intent of this program. Click here to register
To Simply Comply or Truly Excel Ethically
4:00 PM - 4:57 PM
This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
A Walk Around The Farm – Farm Property Considerations
10:00 AM - 11:45 AM
This presentation will concentrate on often-used ISO Farm Property Coverage Forms with a goal of familiarizing the participant with the structure and coverage intent of the farm property program. Even though many carriers do not use ISO forms in ...
E&O Nightmares
10:00 AM - 11:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Power of Prevention: Agency Risk Management Essentials of Management
12:00 PM - 3:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Surety Bonding Basics
12:00 PM - 12:59 PM
This course is designed to instruct an individual on the fundamentals of what surety bonds are and how they came to be, the key differences between surety bonding and commercial insurance, common types of bonds, underwriting considerations, and ...
Finally, Ethical Solutions That Make Sense
1:00 PM - 3:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Could Your Ethics Be Stunting Your Growth?
2:00 PM - 2:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Legacy Blueprint: Crafting Tomorrow's Agency Today
4:00 PM - 7:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
9:00 AM - 12:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Overlooked & Undersold Commercial Property Coverage
10:00 AM - 1:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
Commercial Property Claims, Coverages, and Consequences
11:00 AM - 1:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Hiring Projections for the Insurance Industry
12:00 PM - 12:56 PM
Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
Welcome to the Cyber Age -Insurance for Digital Assets and Cyber Incidents
12:00 PM - 1:47 PM
The media is littered with reports of data breaches, hacking, ransomware attacks, business email compromises, etc. One cyber event can result in millions of dollars in damages from business interruption, data recovery, property damage, statutory ...
Executive Liability: An Overview and Key Issues
5:00 PM - 7:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
CRIS Part 4 - Property Insurance for Contractors - LIVE WEBINAR PRESENTED BY KYM MARTELL
This course examines the coverage provided by three types of property insurance policies: commercial property policies, builder's risk policies, and contractors’ equipment policies.
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
9:00 AM - 11:59 AM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
An Insurance Horror Story - Hoarders
9:00 AM - 10:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
10:00 AM - 11:08 AM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Finally, Ethical Solutions That Make Sense
10:00 AM - 12:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
You Gotta Be Kidding Me! Strange but True Claims
11:00 AM - 1:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
11:00 AM - 2:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
Agritourism Insurance and Risk Management
12:00 PM - 2:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
12:00 PM - 2:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Gigs and Side Hustles - The Insurance Issues
12:00 PM - 2:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
1:00 PM - 3:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Hot Topics In Personal Lines
2:00 PM - 4:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
AI Implications in the Insurance Industry
3:00 PM - 4:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
3:00 PM - 5:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Cybersecurity Risk and Insurance Are...
9:00 AM - 9:58 AM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
Homeowners Insurance Facts and Follies
9:00 AM - 12:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
9:00 AM - 10:56 AM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
11:00 AM - 12:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
11:00 AM - 1:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
12:00 PM - 1:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Cyber in 2024: Where Are We? How Did We Get Here?
12:00 PM - 1:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
1:00 PM - 2:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Evaluating, Insuring and Mitigating Flood Risk
1:00 PM - 3:57 PM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
E&O Nightmares
2:00 PM - 3:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Preparing for Contracts and Contractual Risk Transfer
3:00 PM - 5:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Insureds: Who, When and Why
3:00 PM - 5:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Artificial Intelligence and Agents—Panic or Promise?
3:00 PM - 4:39 PM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Ethics in Insurance - Protecting the Client and the Agency
This course begins with a discussion of what ethics is and different approaches to decision making. It addresses the ethical responsibilities of the insurance producer to prospects and clients, to insurance carriers and to third parties.
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
This course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, and what typically causes a claim, and then provides specific processes and procedures to follow in the agency’s daily operations to
Business Income Made Easy
8:00 AM - 10:56 AM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Workers' Compensation and the Law
9:00 AM - 11:56 AM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Not Your Grandpa’s Globe: Recognizing and Insuring Supply Chain
9:00 AM - 10:54 AM
This course is divided into two sections: tangible and intangible. The former discusses the global nature of supply chain dependency and its relevance to small businesses. The latter discusses an insured’s almost absolute dependence on internet and ...
Coverage Essentials: Introduction to the Homeowners Policy
12:00 PM - 3:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
Insurance: Approved for Recreational Use with Kevin Amrhein
12:00 PM - 1:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
E&O Exposures: Websites & Social Media
3:00 PM - 3:57 PM
This course is designed to educate insurance industry professionals on the Errors and Omissions exposures they face in various areas of public-facing marketing. This course will cover Standard of Care laws in all states and how special relationships ...
Ethics - Creating a Winning Culture in the Agency
9:00 AM - 11:56 AM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
12:00 PM - 3:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Flood Insurance 2.0
1:00 PM - 3:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
Blueprint for Success: Crafting Your Ownership Journey
10:00 AM - 1:36 PM
Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
Indemnitees vs. Additional Insureds: What’s the Difference?
10:00 AM - 12:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
Directors and Officers Liability Insurance
12:00 PM - 2:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
12:00 PM - 12:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
12:00 PM - 2:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
CGL & the Contractor: Traps & Tricks
1:00 PM - 3:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
1:00 PM - 2:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Exploring Personal Auto Claims & Coverage Scenarios
4:00 PM - 7:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
ACSR Day 2026
Important: Please enter your email address under the contact information below and hit GO . Do not try to log in, please disregard the " Have a login? Login Now" reference. Thank you! 9:00 AM - 4:00 PM ...
Legacy Blueprint: Crafting Tomorrow's Agency Today
10:00 AM - 1:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
Kids and Cars - Claims That Should Scare You
10:00 AM - 12:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
A Walk Around The Farm – Farm Property Considerations
1:00 PM - 2:45 PM
This presentation will concentrate on often-used ISO Farm Property Coverage Forms with a goal of familiarizing the participant with the structure and coverage intent of the farm property program. Even though many carriers do not use ISO forms in ...
Executive Liability: An Overview and Key Issues
1:00 PM - 3:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
Surety Bonding Basics
2:00 PM - 2:59 PM
This course is designed to instruct an individual on the fundamentals of what surety bonds are and how they came to be, the key differences between surety bonding and commercial insurance, common types of bonds, underwriting considerations, and ...
Power of Prevention: Agency Risk Management Essentials of Management
3:00 PM - 6:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Could Your Ethics Be Stunting Your Growth?
4:00 PM - 4:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
A Walk Around The Farm – Farm Liability Considerations
10:00 AM - 11:48 AM
This presentation will concentrate on the ISO Farm Liability Coverage Form and select endorsements with a goal of familiarizing the participant with the structure and coverage intent of this program. Click here to register
To Simply Comply or Truly Excel Ethically
10:00 AM - 10:57 AM
This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
Financial Planning for Women
10:00 AM - 12:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Flood Overview: NFIP Basic- 3 Hour
12:00 PM - 2:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
Ethics for Insurance Professionals
3:00 PM - 5:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
Certificates of Insurance: Embrace the Pain
9:00 AM - 9:59 AM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Valuation Considerations in the Commercial Property Form
9:00 AM - 10:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
10:00 AM - 11:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
12:00 PM - 3:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Flood Insurance: Beyond The Fundamentals
12:00 PM - 2:55 PM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
3:00 PM - 5:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
3:00 PM - 4:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Issues in Named Insured: The Rules and the Whys
8:00 AM - 10:07 AM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
Agency Coverage Standards: Putting the Pieces Together
9:00 AM - 10:56 AM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
9:00 AM - 11:59 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
9:00 AM - 11:58 AM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Coverage Essentials: Cyber Insurance Coverage and Employment Practices Liability Insurance
10:00 AM - 1:00 PM
Both cyber claims and employment practices (EPL) claims share something in common: Troubling incidents are on the rise, and today's cyber and EPLI policies offer coverages that agents must tailor to their clients' risk profiles. This course provides a ...
An Hour of True Crime - Schoharie Limousine Accident
11:00 AM - 11:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
12:00 PM - 2:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
What's News Now!
12:00 PM - 1:08 PM
This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
1:00 PM - 2:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
2:00 PM - 3:42 PM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Additional Insureds - Misery Awaits!
3:00 PM - 4:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
3:00 PM - 5:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Eroding: The Personal Lines Implosion and What Happens Next
Personal Lines markets continue to deteriorate. Agents and account managers are scrambling, carriers are changing course daily, and the insured often is left with reduced coverage and higher premiums.
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
12:00 PM - 3:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Commercial Property Claims, Coverages, and Consequences
1:00 PM - 3:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Overlooked & Undersold Commercial Property Coverage
1:00 PM - 4:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
Hiring Projections for the Insurance Industry
3:00 PM - 3:56 PM
Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
Welcome to the Cyber Age -Insurance for Digital Assets and Cyber Incidents
3:00 PM - 4:47 PM
The media is littered with reports of data breaches, hacking, ransomware attacks, business email compromises, etc. One cyber event can result in millions of dollars in damages from business interruption, data recovery, property damage, statutory ...
Hot Topics In Personal Lines
8:00 AM - 10:07 AM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
AI Implications in the Insurance Industry
9:00 AM - 10:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
9:00 AM - 11:59 AM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
An Insurance Horror Story - Hoarders
12:00 PM - 1:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
12:00 PM - 2:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
12:00 PM - 1:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Gigs and Side Hustles - The Insurance Issues
2:00 PM - 4:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Agritourism Insurance and Risk Management
3:00 PM - 5:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
3:00 PM - 5:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Preparing for Contracts and Contractual Risk Transfer
9:00 AM - 11:05 AM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Insureds: Who, When and Why
9:00 AM - 11:00 AM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Evaluating, Insuring and Mitigating Flood Risk
9:00 AM - 11:57 AM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
Artificial Intelligence and Agents—Panic or Promise?
9:00 AM - 10:39 AM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Homeowners Insurance Facts and Follies
11:00 AM - 2:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
11:00 AM - 12:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Cybersecurity Risk and Insurance Are...
12:00 PM - 12:58 PM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
1:00 PM - 2:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
1:00 PM - 3:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
3:00 PM - 4:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
3:00 PM - 4:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
You Gotta Be Kidding Me! Strange but True Claims
3:00 PM - 5:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Cyber in 2024: Where Are We? How Did We Get Here?
3:00 PM - 4:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
E&O Exposures: Websites & Social Media
9:00 AM - 9:57 AM
This course is designed to educate insurance industry professionals on the Errors and Omissions exposures they face in various areas of public-facing marketing. This course will cover Standard of Care laws in all states and how special relationships ...
Business Income Made Easy
10:00 AM - 12:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Workers' Compensation and the Law
11:00 AM - 1:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Not Your Grandpa’s Globe: Recognizing and Insuring Supply Chain
12:00 PM - 1:54 PM
This course is divided into two sections: tangible and intangible. The former discusses the global nature of supply chain dependency and its relevance to small businesses. The latter discusses an insured’s almost absolute dependence on internet and ...
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
3:00 PM - 6:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
Insurance: Approved for Recreational Use with Kevin Amrhein
3:00 PM - 4:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
9:00 AM - 11:58 AM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
2:00 PM - 5:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Ethics - Creating a Winning Culture in the Agency
11:00 AM - 1:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Flood Insurance 2.0
3:00 PM - 5:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
9:00 AM - 10:57 AM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Exploring Personal Auto Claims & Coverage Scenarios
10:00 AM - 1:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Blueprint for Success: Crafting Your Ownership Journey
12:00 PM - 3:36 PM
Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
Indemnitees vs. Additional Insureds: What’s the Difference?
1:00 PM - 3:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
Directors and Officers Liability Insurance
2:00 PM - 4:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
3:00 PM - 3:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
3:00 PM - 5:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
CGL & the Contractor: Traps & Tricks
4:00 PM - 6:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Power of Prevention: Agency Risk Management Essentials of Management
9:00 AM - 12:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Could Your Ethics Be Stunting Your Growth?
10:00 AM - 10:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Legacy Blueprint: Crafting Tomorrow's Agency Today
12:00 PM - 3:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
Kids and Cars - Claims That Should Scare You
1:00 PM - 3:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Coverage Essentials: Cyber Insurance Coverage and Employment Practices Liability Insurance
1:00 PM - 4:00 PM
Both cyber claims and employment practices (EPL) claims share something in common: Troubling incidents are on the rise, and today's cyber and EPLI policies offer coverages that agents must tailor to their clients' risk profiles. This course provides a ...
A Walk Around The Farm – Farm Property Considerations
4:00 PM - 5:45 PM
This presentation will concentrate on often-used ISO Farm Property Coverage Forms with a goal of familiarizing the participant with the structure and coverage intent of the farm property program. Even though many carriers do not use ISO forms in ...
Surety Bonding Basics
4:00 PM - 4:59 PM
This course is designed to instruct an individual on the fundamentals of what surety bonds are and how they came to be, the key differences between surety bonding and commercial insurance, common types of bonds, underwriting considerations, and ...
Ethics for Insurance Professionals
9:00 AM - 11:05 AM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
E&O Nightmares
10:00 AM - 11:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
To Simply Comply or Truly Excel Ethically
12:00 PM - 12:57 PM
This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
A Walk Around The Farm – Farm Liability Considerations
1:00 PM - 2:48 PM
This presentation will concentrate on the ISO Farm Liability Coverage Form and select endorsements with a goal of familiarizing the participant with the structure and coverage intent of this program. Click here to register
Finally, Ethical Solutions That Make Sense
1:00 PM - 3:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Flood Overview: NFIP Basic- 3 Hour
3:00 PM - 5:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
9:00 AM - 10:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
9:00 AM - 11:16 AM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Certificates of Insurance: Embrace the Pain
11:00 AM - 11:59 AM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
12:00 PM - 1:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Valuation Considerations in the Commercial Property Form
12:00 PM - 1:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Flood Insurance: Beyond The Fundamentals
2:00 PM - 4:55 PM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
3:00 PM - 6:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Executive Liability: An Overview and Key Issues
5:00 PM - 7:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
9:00 AM - 11:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
12:00 PM - 2:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
An Hour of True Crime - Schoharie Limousine Accident
1:00 PM - 1:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Coverage Essentials: Introduction to the Homeowners Policy
2:00 PM - 5:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
Financial Planning for Women
2:00 PM - 4:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Commercial Property Claims, Coverages, and Consequences
3:00 PM - 5:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
3:00 PM - 5:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Reasons Personal Lines are Broken (and What to Do About It)
Ride-sharing, drones, home rental, furnished autos, remote work and other issues testing common personal lines policies are reviewed in this course. Agents who attend will learn the depth of exposures and the best practices of how to address them with insu
Additional Insureds - Misery Awaits!
9:00 AM - 10:56 AM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
Hiring Projections for the Insurance Industry
9:00 AM - 9:56 AM
Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
Welcome to the Cyber Age -Insurance for Digital Assets and Cyber Incidents
9:00 AM - 10:47 AM
The media is littered with reports of data breaches, hacking, ransomware attacks, business email compromises, etc. One cyber event can result in millions of dollars in damages from business interruption, data recovery, property damage, statutory ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
9:00 AM - 10:42 AM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Issues in Named Insured: The Rules and the Whys
10:00 AM - 12:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
11:00 AM - 1:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Agency Coverage Standards: Putting the Pieces Together
12:00 PM - 1:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
What's News Now!
2:00 PM - 3:08 PM
This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
3:00 PM - 6:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
3:00 PM - 4:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Overlooked & Undersold Commercial Property Coverage
4:00 PM - 7:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
MLIS - Understanding D&O Exposures - LIVE WEBINAR PRESENTED BY KYM MARTELL
Understanding the legal liability exposures faced by directors and officers can be daunting. This course addresses the common law and statutory exposures
Just Use Mine: Home, Vehicle and Other Sharing Exposures Insurance Doesn’t Like
Vehicles, houses, garage space, swimming pools, scooters, and many other exposures stemming from the shared economy require special attention from an insurance standpoint
What's News Now!
8:00 AM - 9:08 AM
This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
9:00 AM - 11:57 AM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
9:00 AM - 10:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Additional Insureds - Misery Awaits!
12:00 PM - 1:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
12:00 PM - 2:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Issues in Named Insured: The Rules and the Whys
12:00 PM - 2:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
1:00 PM - 3:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Agency Coverage Standards: Putting the Pieces Together
3:00 PM - 4:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
3:00 PM - 5:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Flood Insurance: Beyond The Fundamentals
8:00 AM - 10:55 AM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
9:00 AM - 12:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
12:00 PM - 2:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
12:00 PM - 1:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Certificates of Insurance: Embrace the Pain
1:00 PM - 1:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
2:00 PM - 3:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Valuation Considerations in the Commercial Property Form
3:00 PM - 4:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Flood Overview: NFIP Basic- 3 Hour
9:00 AM - 11:55 AM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
Ethics for Insurance Professionals
11:00 AM - 1:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
1:00 PM - 2:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
To Simply Comply or Truly Excel Ethically
2:00 PM - 2:57 PM
This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
A Walk Around The Farm – Farm Liability Considerations
4:00 PM - 5:48 PM
This presentation will concentrate on the ISO Farm Liability Coverage Form and select endorsements with a goal of familiarizing the participant with the structure and coverage intent of this program. Click here to register
A Walk Around The Farm – Farm Property Considerations
10:00 AM - 11:45 AM
This presentation will concentrate on often-used ISO Farm Property Coverage Forms with a goal of familiarizing the participant with the structure and coverage intent of the farm property program. Even though many carriers do not use ISO forms in ...
Surety Bonding Basics
10:00 AM - 10:59 AM
This course is designed to instruct an individual on the fundamentals of what surety bonds are and how they came to be, the key differences between surety bonding and commercial insurance, common types of bonds, underwriting considerations, and ...
Finally, Ethical Solutions That Make Sense
10:00 AM - 12:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
You Gotta Be Kidding Me! Strange but True Claims
11:00 AM - 1:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
11:00 AM - 2:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
Could Your Ethics Be Stunting Your Growth?
12:00 PM - 12:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Power of Prevention: Agency Risk Management Essentials of Management
12:00 PM - 3:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
1:00 PM - 3:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Legacy Blueprint: Crafting Tomorrow's Agency Today
2:00 PM - 5:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
Directors and Officers Liability Insurance
8:00 AM - 10:56 AM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
9:00 AM - 9:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
9:00 AM - 11:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
CGL & the Contractor: Traps & Tricks
10:00 AM - 12:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Exploring Personal Auto Claims & Coverage Scenarios
1:00 PM - 4:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Evaluating, Insuring and Mitigating Flood Risk
1:00 PM - 3:57 PM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
Blueprint for Success: Crafting Your Ownership Journey
2:00 PM - 5:36 PM
Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
E&O Nightmares
2:00 PM - 3:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Indemnitees vs. Additional Insureds: What’s the Difference?
4:00 PM - 6:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
8:00 AM - 11:07 AM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Flood Insurance 2.0
9:00 AM - 11:57 AM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
Financial Planning for Women
10:00 AM - 12:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Ethics - Creating a Winning Culture in the Agency
1:00 PM - 3:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Insurance: Approved for Recreational Use with Kevin Amrhein
9:00 AM - 10:46 AM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Coverage Essentials: Introduction to the Homeowners Policy
10:00 AM - 1:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
E&O Exposures: Websites & Social Media
11:00 AM - 11:57 AM
This course is designed to educate insurance industry professionals on the Errors and Omissions exposures they face in various areas of public-facing marketing. This course will cover Standard of Care laws in all states and how special relationships ...
Business Income Made Easy
12:00 PM - 2:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Not Your Grandpa’s Globe: Recognizing and Insuring Supply Chain
3:00 PM - 4:54 PM
This course is divided into two sections: tangible and intangible. The former discusses the global nature of supply chain dependency and its relevance to small businesses. The latter discusses an insured’s almost absolute dependence on internet and ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
9:00 AM - 10:56 AM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
9:00 AM - 10:54 AM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Cyber in 2024: Where Are We? How Did We Get Here?
9:00 AM - 10:39 AM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
Coverage Essentials: Cyber Insurance Coverage and Employment Practices Liability Insurance
10:00 AM - 1:00 PM
Both cyber claims and employment practices (EPL) claims share something in common: Troubling incidents are on the rise, and today's cyber and EPLI policies offer coverages that agents must tailor to their clients' risk profiles. This course provides a ...
An Hour of True Crime - Schoharie Limousine Accident
11:00 AM - 11:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Preparing for Contracts and Contractual Risk Transfer
12:00 PM - 2:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Insureds: Who, When and Why
12:00 PM - 2:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Artificial Intelligence and Agents—Panic or Promise?
12:00 PM - 1:39 PM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
1:00 PM - 2:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
2:00 PM - 3:42 PM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Cybersecurity Risk and Insurance Are...
3:00 PM - 3:58 PM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
3:00 PM - 4:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Gigs and Side Hustles - The Insurance Issues
8:00 AM - 10:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Agritourism Insurance and Risk Management
9:00 AM - 11:04 AM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
9:00 AM - 11:58 AM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Hot Topics In Personal Lines
10:00 AM - 12:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
AI Implications in the Insurance Industry
12:00 PM - 1:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
12:00 PM - 2:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
2:00 PM - 3:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
An Insurance Horror Story - Hoarders
3:00 PM - 4:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
3:00 PM - 5:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
CRIS Reaccreditation - Today's Challenges & Opportunities When Working with the Construction Industry! - LIVE WEBINAR PRESENTED BY KYM MARTELL
The marketplace is constantly changing due to the impact of emerging trends and current events. Our role as insurance professionals also evolves as we assist our clients in providing their insurance and risk management programs.
Commercial Property Claims, Coverages, and Consequences
9:00 AM - 11:56 AM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
9:00 AM - 12:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Kids and Cars - Claims That Should Scare You
10:00 AM - 12:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Overlooked & Undersold Commercial Property Coverage
10:00 AM - 1:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
Hiring Projections for the Insurance Industry
12:00 PM - 12:56 PM
Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
Welcome to the Cyber Age -Insurance for Digital Assets and Cyber Incidents
12:00 PM - 1:47 PM
The media is littered with reports of data breaches, hacking, ransomware attacks, business email compromises, etc. One cyber event can result in millions of dollars in damages from business interruption, data recovery, property damage, statutory ...
Executive Liability: An Overview and Key Issues
1:00 PM - 3:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
Evaluating, Insuring and Mitigating Flood Risk
9:00 AM - 11:57 AM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
Coverage Essentials: Introduction to the Homeowners Policy
12:00 PM - 3:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
Homeowners Insurance Facts and Follies
1:00 PM - 4:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
3:00 PM - 5:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
You Gotta Be Kidding Me! Strange but True Claims
3:00 PM - 5:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Workers' Compensation and the Law
1:00 PM - 3:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
3:00 PM - 6:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
Agency Coverage Standards: Putting the Pieces Together
9:00 AM - 10:56 AM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
9:00 AM - 11:59 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
9:00 AM - 11:58 AM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
What's News Now!
10:00 AM - 11:08 AM
This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
11:00 AM - 12:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
12:00 PM - 2:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Issues in Named Insured: The Rules and the Whys
2:00 PM - 4:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
Additional Insureds - Misery Awaits!
3:00 PM - 4:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
3:00 PM - 5:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
3:00 PM - 5:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Commercial Property: Claims, Coverages, Consequences
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
8:00 AM - 9:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Valuation Considerations in the Commercial Property Form
9:00 AM - 10:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Flood Insurance: Beyond The Fundamentals
10:00 AM - 12:55 PM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
12:00 PM - 3:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Certificates of Insurance: Embrace the Pain
3:00 PM - 3:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
3:00 PM - 5:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
3:00 PM - 4:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
A Walk Around The Farm – Farm Liability Considerations
10:00 AM - 11:48 AM
This presentation will concentrate on the ISO Farm Liability Coverage Form and select endorsements with a goal of familiarizing the participant with the structure and coverage intent of this program. Click here to register
Flood Overview: NFIP Basic- 3 Hour
12:00 PM - 2:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
Ethics for Insurance Professionals
1:00 PM - 3:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
To Simply Comply or Truly Excel Ethically
4:00 PM - 4:57 PM
This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
Surety Bonding Basics
12:00 PM - 12:59 PM
This course is designed to instruct an individual on the fundamentals of what surety bonds are and how they came to be, the key differences between surety bonding and commercial insurance, common types of bonds, underwriting considerations, and ...
A Walk Around The Farm – Farm Property Considerations
1:00 PM - 2:45 PM
This presentation will concentrate on often-used ISO Farm Property Coverage Forms with a goal of familiarizing the participant with the structure and coverage intent of the farm property program. Even though many carriers do not use ISO forms in ...
Kids and Cars - Claims That Should Scare You
1:00 PM - 3:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Could Your Ethics Be Stunting Your Growth?
2:00 PM - 2:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Power of Prevention: Agency Risk Management Essentials of Management
3:00 PM - 6:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Legacy Blueprint: Crafting Tomorrow's Agency Today
4:00 PM - 7:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
Directors and Officers Liability Insurance
10:00 AM - 12:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Indemnitees vs. Additional Insureds: What’s the Difference?
10:00 AM - 12:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
12:00 PM - 12:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
12:00 PM - 2:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
CGL & the Contractor: Traps & Tricks
1:00 PM - 3:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Finally, Ethical Solutions That Make Sense
1:00 PM - 3:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Blueprint for Success: Crafting Your Ownership Journey
4:00 PM - 7:36 PM
Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
Exploring Personal Auto Claims & Coverage Scenarios
4:00 PM - 7:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
10:00 AM - 1:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Flood Insurance 2.0
11:00 AM - 1:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
Ethics - Creating a Winning Culture in the Agency
3:00 PM - 5:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Executive Liability: An Overview and Key Issues
5:00 PM - 7:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
Not Your Grandpa’s Globe: Recognizing and Insuring Supply Chain
9:00 AM - 10:54 AM
This course is divided into two sections: tangible and intangible. The former discusses the global nature of supply chain dependency and its relevance to small businesses. The latter discusses an insured’s almost absolute dependence on internet and ...
Insurance: Approved for Recreational Use with Kevin Amrhein
12:00 PM - 1:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
E&O Exposures: Websites & Social Media
1:00 PM - 1:57 PM
This course is designed to educate insurance industry professionals on the Errors and Omissions exposures they face in various areas of public-facing marketing. This course will cover Standard of Care laws in all states and how special relationships ...
An Hour of True Crime - Schoharie Limousine Accident
1:00 PM - 1:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Business Income Made Easy
2:00 PM - 4:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Financial Planning for Women
2:00 PM - 4:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Workers' Compensation and the Law
3:00 PM - 5:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Cybersecurity Risk and Insurance Are...
9:00 AM - 9:58 AM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
9:00 AM - 10:55 AM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
9:00 AM - 11:56 AM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
9:00 AM - 10:57 AM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
9:00 AM - 10:42 AM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
11:00 AM - 12:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
12:00 PM - 1:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Cyber in 2024: Where Are We? How Did We Get Here?
12:00 PM - 1:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
3:00 PM - 4:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Homeowners Insurance Facts and Follies
3:00 PM - 6:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Preparing for Contracts and Contractual Risk Transfer
3:00 PM - 5:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Insureds: Who, When and Why
3:00 PM - 5:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Artificial Intelligence and Agents—Panic or Promise?
3:00 PM - 4:39 PM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Coverage Essentials: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions.
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
9:00 AM - 11:59 AM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
An Insurance Horror Story - Hoarders
9:00 AM - 10:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Gigs and Side Hustles - The Insurance Issues
10:00 AM - 12:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Agritourism Insurance and Risk Management
12:00 PM - 2:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
12:00 PM - 2:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Hot Topics In Personal Lines
12:00 PM - 2:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
Coverage Essentials: Cyber Insurance Coverage and Employment Practices Liability Insurance
1:00 PM - 4:00 PM
Both cyber claims and employment practices (EPL) claims share something in common: Troubling incidents are on the rise, and today's cyber and EPLI policies offer coverages that agents must tailor to their clients' risk profiles. This course provides a ...
AI Implications in the Insurance Industry
3:00 PM - 4:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
3:00 PM - 5:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
4:00 PM - 5:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
E&O Nightmares
10:00 AM - 11:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Commercial Property Claims, Coverages, and Consequences
11:00 AM - 1:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
12:00 PM - 3:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Overlooked & Undersold Commercial Property Coverage
1:00 PM - 4:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
Hiring Projections for the Insurance Industry
3:00 PM - 3:56 PM
Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
Welcome to the Cyber Age -Insurance for Digital Assets and Cyber Incidents
3:00 PM - 4:47 PM
The media is littered with reports of data breaches, hacking, ransomware attacks, business email compromises, etc. One cyber event can result in millions of dollars in damages from business interruption, data recovery, property damage, statutory ...
Bad Machines, Evil People: The Latest in Cyber
Bad actors are finding more sophisticated ways to utilize their bad machines. The harm caused by a cyber-attack can destroy businesses big and small.
Power of Prevention: Agency Risk Management Essentials of Management
9:00 AM - 12:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Legacy Blueprint: Crafting Tomorrow's Agency Today
10:00 AM - 1:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
1:00 PM - 2:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Surety Bonding Basics
2:00 PM - 2:59 PM
This course is designed to instruct an individual on the fundamentals of what surety bonds are and how they came to be, the key differences between surety bonding and commercial insurance, common types of bonds, underwriting considerations, and ...
A Walk Around The Farm – Farm Property Considerations
4:00 PM - 5:45 PM
This presentation will concentrate on often-used ISO Farm Property Coverage Forms with a goal of familiarizing the participant with the structure and coverage intent of the farm property program. Even though many carriers do not use ISO forms in ...
Could Your Ethics Be Stunting Your Growth?
4:00 PM - 4:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
ACSR Day 2026
Important: Please enter your email address under the contact information below and hit GO . Do not try to log in, please disregard the " Have a login? Login Now" reference. Thank you! 9:00 AM - 4:00 PM ...
Eroding: The Personal Lines Implosion and What Happens Next
Personal Lines markets continue to deteriorate. Agents and account managers are scrambling, carriers are changing course daily, and the insured often is left with reduced coverage and higher premiums.
Reasons Personal Lines are Broken (and What to Do About It)
Ride-sharing, drones, home rental, furnished autos, remote work and other issues testing common personal lines policies are reviewed in this course. Agents who attend will learn the depth of exposures and the best practices of how to address them with insu
Hiring Projections for the Insurance Industry
9:00 AM - 9:56 AM
Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
Welcome to the Cyber Age -Insurance for Digital Assets and Cyber Incidents
9:00 AM - 10:47 AM
The media is littered with reports of data breaches, hacking, ransomware attacks, business email compromises, etc. One cyber event can result in millions of dollars in damages from business interruption, data recovery, property damage, statutory ...
To Simply Comply or Truly Excel Ethically
10:00 AM - 10:57 AM
This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
Finally, Ethical Solutions That Make Sense
10:00 AM - 12:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
You Gotta Be Kidding Me! Strange but True Claims
11:00 AM - 1:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
11:00 AM - 2:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
A Walk Around The Farm – Farm Liability Considerations
1:00 PM - 2:48 PM
This presentation will concentrate on the ISO Farm Liability Coverage Form and select endorsements with a goal of familiarizing the participant with the structure and coverage intent of this program. Click here to register
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
1:00 PM - 3:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
3:00 PM - 6:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Ethics for Insurance Professionals
3:00 PM - 5:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
Flood Overview: NFIP Basic- 3 Hour
3:00 PM - 5:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
Overlooked & Undersold Commercial Property Coverage
4:00 PM - 7:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
Certificates of Insurance: Embrace the Pain
9:00 AM - 9:59 AM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
9:00 AM - 11:16 AM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
9:00 AM - 10:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
10:00 AM - 11:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Flood Insurance: Beyond The Fundamentals
12:00 PM - 2:55 PM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
Valuation Considerations in the Commercial Property Form
12:00 PM - 1:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Commercial Property Claims, Coverages, and Consequences
1:00 PM - 3:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Evaluating, Insuring and Mitigating Flood Risk
1:00 PM - 3:57 PM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
E&O Nightmares
2:00 PM - 3:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
3:00 PM - 6:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Definition of Insanity: Common Home and Auto Exposures We Know Are There & Do Nothing About
This course discusses several home and auto exposures that most everyone knows are there yet, for some reason, continue to cause coverage problems.
Issues in Named Insured: The Rules and the Whys
8:00 AM - 10:07 AM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
Additional Insureds - Misery Awaits!
9:00 AM - 10:56 AM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
9:00 AM - 11:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
9:00 AM - 11:58 AM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Agency Coverage Standards: Putting the Pieces Together
12:00 PM - 1:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
12:00 PM - 2:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
What's News Now!
12:00 PM - 1:08 PM
This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
1:00 PM - 2:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
3:00 PM - 5:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
AI Implications in the Insurance Industry
9:00 AM - 10:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
9:00 AM - 11:59 AM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
10:00 AM - 11:08 AM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
An Insurance Horror Story - Hoarders
12:00 PM - 1:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
12:00 PM - 2:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Gigs and Side Hustles - The Insurance Issues
12:00 PM - 2:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Hot Topics In Personal Lines
2:00 PM - 4:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
Agritourism Insurance and Risk Management
3:00 PM - 5:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
3:00 PM - 5:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
9:00 AM - 10:56 AM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Homeowners Insurance Facts and Follies
9:00 AM - 12:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Preparing for Contracts and Contractual Risk Transfer
9:00 AM - 11:05 AM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Insureds: Who, When and Why
9:00 AM - 11:00 AM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Artificial Intelligence and Agents—Panic or Promise?
9:00 AM - 10:39 AM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Coverage Essentials: Cyber Insurance Coverage and Employment Practices Liability Insurance
10:00 AM - 1:00 PM
Both cyber claims and employment practices (EPL) claims share something in common: Troubling incidents are on the rise, and today's cyber and EPLI policies offer coverages that agents must tailor to their clients' risk profiles. This course provides a ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
11:00 AM - 12:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
11:00 AM - 1:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
An Hour of True Crime - Schoharie Limousine Accident
11:00 AM - 11:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Cybersecurity Risk and Insurance Are...
12:00 PM - 12:58 PM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
1:00 PM - 2:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
2:00 PM - 3:42 PM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
3:00 PM - 4:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Cyber in 2024: Where Are We? How Did We Get Here?
3:00 PM - 4:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
CRIS Part 5 - Workers Compensation for Contractors - LIVE WEBINAR PRESENTED BY KYM MARTELL
CRIS Part 5 - Workers Compensation for Contractors — This course begins with an introduction to workers compensation, including who is covered and under what circumstances and the various parts of the policy are explained in detail.
Business Income Made Easy
8:00 AM - 10:56 AM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Workers' Compensation and the Law
9:00 AM - 11:56 AM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Not Your Grandpa’s Globe: Recognizing and Insuring Supply Chain
12:00 PM - 1:54 PM
This course is divided into two sections: tangible and intangible. The former discusses the global nature of supply chain dependency and its relevance to small businesses. The latter discusses an insured’s almost absolute dependence on internet and ...
Coverage Essentials: Introduction to the Homeowners Policy
2:00 PM - 5:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
E&O Exposures: Websites & Social Media
3:00 PM - 3:57 PM
This course is designed to educate insurance industry professionals on the Errors and Omissions exposures they face in various areas of public-facing marketing. This course will cover Standard of Care laws in all states and how special relationships ...
Insurance: Approved for Recreational Use with Kevin Amrhein
3:00 PM - 4:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Ethics - Creating a Winning Culture in the Agency
9:00 AM - 11:56 AM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Kids and Cars - Claims That Should Scare You
10:00 AM - 12:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
12:00 PM - 3:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Flood Insurance 2.0
1:00 PM - 3:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
Executive Liability: An Overview and Key Issues
1:00 PM - 3:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
9:00 AM - 12:00 PM LIVE WEBINAR PRESENTED BY STEVE LYON This course is eligible for the 10% Swiss Re/Allianz premium discount! This course is oriented towards agency staff and begins with general comments to make them ...
Blueprint for Success: Crafting Your Ownership Journey
10:00 AM - 1:36 PM
Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
Exploring Personal Auto Claims & Coverage Scenarios
10:00 AM - 1:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Financial Planning for Women
10:00 AM - 12:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Directors and Officers Liability Insurance
12:00 PM - 2:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Indemnitees vs. Additional Insureds: What’s the Difference?
1:00 PM - 3:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
3:00 PM - 5:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
3:00 PM - 3:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
CGL & the Contractor: Traps & Tricks
4:00 PM - 6:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
9:00 AM - 12:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Overlooked & Undersold Commercial Property Coverage
10:00 AM - 1:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
Hiring Projections for the Insurance Industry
12:00 PM - 12:56 PM
Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
Welcome to the Cyber Age -Insurance for Digital Assets and Cyber Incidents
12:00 PM - 1:47 PM
The media is littered with reports of data breaches, hacking, ransomware attacks, business email compromises, etc. One cyber event can result in millions of dollars in damages from business interruption, data recovery, property damage, statutory ...
Commercial Property Claims, Coverages, and Consequences
3:00 PM - 5:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Ethics for Insurance Professionals
9:00 AM - 11:05 AM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
9:00 AM - 11:58 AM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Flood Overview: NFIP Basic- 3 Hour
9:00 AM - 11:55 AM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
To Simply Comply or Truly Excel Ethically
12:00 PM - 12:57 PM
This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
A Walk Around The Farm – Farm Liability Considerations
4:00 PM - 5:48 PM
This presentation will concentrate on the ISO Farm Liability Coverage Form and select endorsements with a goal of familiarizing the participant with the structure and coverage intent of this program. Click here to register
A Walk Around The Farm – Farm Property Considerations
10:00 AM - 11:45 AM
This presentation will concentrate on often-used ISO Farm Property Coverage Forms with a goal of familiarizing the participant with the structure and coverage intent of the farm property program. Even though many carriers do not use ISO forms in ...
Could Your Ethics Be Stunting Your Growth?
10:00 AM - 10:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Legacy Blueprint: Crafting Tomorrow's Agency Today
12:00 PM - 3:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
Power of Prevention: Agency Risk Management Essentials of Management
12:00 PM - 3:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Surety Bonding Basics
4:00 PM - 4:59 PM
This course is designed to instruct an individual on the fundamentals of what surety bonds are and how they came to be, the key differences between surety bonding and commercial insurance, common types of bonds, underwriting considerations, and ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
9:00 AM - 11:57 AM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Issues in Named Insured: The Rules and the Whys
10:00 AM - 12:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
11:00 AM - 1:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Additional Insureds - Misery Awaits!
12:00 PM - 1:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
12:00 PM - 2:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
What's News Now!
2:00 PM - 3:08 PM
This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
Agency Coverage Standards: Putting the Pieces Together
3:00 PM - 4:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
3:00 PM - 5:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
3:00 PM - 4:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
9:00 AM - 12:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Evaluating, Insuring and Mitigating Flood Risk
9:00 AM - 11:57 AM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
Certificates of Insurance: Embrace the Pain
11:00 AM - 11:59 AM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
12:00 PM - 1:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
12:00 PM - 2:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
12:00 PM - 1:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Kids and Cars - Claims That Should Scare You
1:00 PM - 3:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Flood Insurance: Beyond The Fundamentals
2:00 PM - 4:55 PM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
Valuation Considerations in the Commercial Property Form
3:00 PM - 4:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
You Gotta Be Kidding Me! Strange but True Claims
3:00 PM - 5:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
9:00 AM - 10:56 AM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Cyber in 2024: Where Are We? How Did We Get Here?
9:00 AM - 10:39 AM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
E&O Nightmares
10:00 AM - 11:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
11:00 AM - 12:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Homeowners Insurance Facts and Follies
11:00 AM - 2:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Preparing for Contracts and Contractual Risk Transfer
12:00 PM - 2:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Insureds: Who, When and Why
12:00 PM - 2:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Artificial Intelligence and Agents—Panic or Promise?
12:00 PM - 1:39 PM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
1:00 PM - 2:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
1:00 PM - 3:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Finally, Ethical Solutions That Make Sense
1:00 PM - 3:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Cybersecurity Risk and Insurance Are...
3:00 PM - 3:58 PM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
3:00 PM - 4:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
3:00 PM - 6:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
Hot Topics In Personal Lines
8:00 AM - 10:07 AM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
Agritourism Insurance and Risk Management
9:00 AM - 11:04 AM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
9:00 AM - 11:58 AM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
AI Implications in the Insurance Industry
12:00 PM - 1:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
12:00 PM - 2:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
12:00 PM - 1:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Gigs and Side Hustles - The Insurance Issues
2:00 PM - 4:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
An Insurance Horror Story - Hoarders
3:00 PM - 4:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
3:00 PM - 5:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Ethics - Creating a Winning Culture in the Agency
11:00 AM - 1:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
An Hour of True Crime - Schoharie Limousine Accident
1:00 PM - 1:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
2:00 PM - 5:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Financial Planning for Women
2:00 PM - 4:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Flood Insurance 2.0
3:00 PM - 5:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
E&O Exposures: Websites & Social Media
9:00 AM - 9:57 AM
This course is designed to educate insurance industry professionals on the Errors and Omissions exposures they face in various areas of public-facing marketing. This course will cover Standard of Care laws in all states and how special relationships ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
9:00 AM - 10:57 AM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
9:00 AM - 10:42 AM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Insurance: Approved for Recreational Use with Kevin Amrhein
9:00 AM - 10:46 AM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Business Income Made Easy
10:00 AM - 12:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Coverage Essentials: Introduction to the Homeowners Policy
10:00 AM - 1:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
Workers' Compensation and the Law
11:00 AM - 1:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Coverage Essentials: Cyber Insurance Coverage and Employment Practices Liability Insurance
1:00 PM - 4:00 PM
Both cyber claims and employment practices (EPL) claims share something in common: Troubling incidents are on the rise, and today's cyber and EPLI policies offer coverages that agents must tailor to their clients' risk profiles. This course provides a ...
Not Your Grandpa’s Globe: Recognizing and Insuring Supply Chain
3:00 PM - 4:54 PM
This course is divided into two sections: tangible and intangible. The former discusses the global nature of supply chain dependency and its relevance to small businesses. The latter discusses an insured’s almost absolute dependence on internet and ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
9:00 AM - 9:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
9:00 AM - 11:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
CGL & the Contractor: Traps & Tricks
10:00 AM - 12:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Blueprint for Success: Crafting Your Ownership Journey
12:00 PM - 3:36 PM
Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
Exploring Personal Auto Claims & Coverage Scenarios
1:00 PM - 4:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Directors and Officers Liability Insurance
2:00 PM - 4:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Indemnitees vs. Additional Insureds: What’s the Difference?
4:00 PM - 6:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
Executive Liability: An Overview and Key Issues
5:00 PM - 7:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
Directors and Officers Liability Insurance
8:00 AM - 10:56 AM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Indemnitees vs. Additional Insureds: What’s the Difference?
10:00 AM - 12:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
Finally, Ethical Solutions That Make Sense
10:00 AM - 12:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
You Gotta Be Kidding Me! Strange but True Claims
11:00 AM - 1:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
11:00 AM - 2:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
12:00 PM - 2:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
12:00 PM - 12:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
CGL & the Contractor: Traps & Tricks
1:00 PM - 3:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
1:00 PM - 3:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Blueprint for Success: Crafting Your Ownership Journey
2:00 PM - 5:36 PM
Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
Exploring Personal Auto Claims & Coverage Scenarios
4:00 PM - 7:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
8:00 AM - 11:07 AM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Flood Insurance 2.0
9:00 AM - 11:57 AM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
Ethics - Creating a Winning Culture in the Agency
1:00 PM - 3:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Evaluating, Insuring and Mitigating Flood Risk
1:00 PM - 3:57 PM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
E&O Nightmares
2:00 PM - 3:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
MLIS - How to Insure D&O Liabilities - LIVE WEBINAR PRESENTED BY KYM MARTELL
This course is designed to give a moderately experienced insurance person a detailed look at the key provisions contained within a corporate directors and officers
Commercial Property Claims, Coverages, and Consequences
9:00 AM - 11:56 AM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Not Your Grandpa’s Globe: Recognizing and Insuring Supply Chain
9:00 AM - 10:54 AM
This course is divided into two sections: tangible and intangible. The former discusses the global nature of supply chain dependency and its relevance to small businesses. The latter discusses an insured’s almost absolute dependence on internet and ...
E&O Exposures: Websites & Social Media
11:00 AM - 11:57 AM
This course is designed to educate insurance industry professionals on the Errors and Omissions exposures they face in various areas of public-facing marketing. This course will cover Standard of Care laws in all states and how special relationships ...
Business Income Made Easy
12:00 PM - 2:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Insurance: Approved for Recreational Use with Kevin Amrhein
12:00 PM - 1:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Workers' Compensation and the Law
1:00 PM - 3:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Cybersecurity Risk and Insurance Are...
9:00 AM - 9:58 AM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
9:00 AM - 10:54 AM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
12:00 PM - 1:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Cyber in 2024: Where Are We? How Did We Get Here?
12:00 PM - 1:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
1:00 PM - 2:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Homeowners Insurance Facts and Follies
1:00 PM - 4:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
3:00 PM - 4:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Preparing for Contracts and Contractual Risk Transfer
3:00 PM - 5:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Insureds: Who, When and Why
3:00 PM - 5:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
3:00 PM - 5:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Artificial Intelligence and Agents—Panic or Promise?
3:00 PM - 4:39 PM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Gigs and Side Hustles - The Insurance Issues
8:00 AM - 10:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
An Insurance Horror Story - Hoarders
9:00 AM - 10:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
9:00 AM - 11:59 AM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Hot Topics In Personal Lines
10:00 AM - 12:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
Agritourism Insurance and Risk Management
12:00 PM - 2:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
12:00 PM - 2:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
1:00 PM - 2:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
2:00 PM - 3:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
AI Implications in the Insurance Industry
3:00 PM - 4:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
3:00 PM - 5:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Coverage Essentials: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions.
What's News Now!
8:00 AM - 9:08 AM
This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
Agency Coverage Standards: Putting the Pieces Together
9:00 AM - 10:56 AM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
9:00 AM - 11:59 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
12:00 PM - 2:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
12:00 PM - 3:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Issues in Named Insured: The Rules and the Whys
12:00 PM - 2:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
Overlooked & Undersold Commercial Property Coverage
1:00 PM - 4:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
Additional Insureds - Misery Awaits!
3:00 PM - 4:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
3:00 PM - 5:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Hiring Projections for the Insurance Industry
3:00 PM - 3:56 PM
Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
Welcome to the Cyber Age -Insurance for Digital Assets and Cyber Incidents
3:00 PM - 4:47 PM
The media is littered with reports of data breaches, hacking, ransomware attacks, business email compromises, etc. One cyber event can result in millions of dollars in damages from business interruption, data recovery, property damage, statutory ...
Flood Insurance: Beyond The Fundamentals
8:00 AM - 10:55 AM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
Valuation Considerations in the Commercial Property Form
9:00 AM - 10:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Kids and Cars - Claims That Should Scare You
10:00 AM - 12:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
12:00 PM - 3:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Certificates of Insurance: Embrace the Pain
1:00 PM - 1:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Executive Liability: An Overview and Key Issues
1:00 PM - 3:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
2:00 PM - 3:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
3:00 PM - 5:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
3:00 PM - 4:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
A Walk Around The Farm – Farm Liability Considerations
10:00 AM - 11:48 AM
This presentation will concentrate on the ISO Farm Liability Coverage Form and select endorsements with a goal of familiarizing the participant with the structure and coverage intent of this program. Click here to register
Financial Planning for Women
10:00 AM - 12:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Ethics for Insurance Professionals
11:00 AM - 1:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
Flood Overview: NFIP Basic- 3 Hour
12:00 PM - 2:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
To Simply Comply or Truly Excel Ethically
2:00 PM - 2:57 PM
This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
Surety Bonding Basics
10:00 AM - 10:59 AM
This course is designed to instruct an individual on the fundamentals of what surety bonds are and how they came to be, the key differences between surety bonding and commercial insurance, common types of bonds, underwriting considerations, and ...
Could Your Ethics Be Stunting Your Growth?
12:00 PM - 12:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
A Walk Around The Farm – Farm Property Considerations
1:00 PM - 2:45 PM
This presentation will concentrate on often-used ISO Farm Property Coverage Forms with a goal of familiarizing the participant with the structure and coverage intent of the farm property program. Even though many carriers do not use ISO forms in ...
Legacy Blueprint: Crafting Tomorrow's Agency Today
2:00 PM - 5:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
Power of Prevention: Agency Risk Management Essentials of Management
3:00 PM - 6:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
9:00 AM - 10:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Coverage Essentials: Cyber Insurance Coverage and Employment Practices Liability Insurance
10:00 AM - 1:00 PM
Both cyber claims and employment practices (EPL) claims share something in common: Troubling incidents are on the rise, and today's cyber and EPLI policies offer coverages that agents must tailor to their clients' risk profiles. This course provides a ...
An Hour of True Crime - Schoharie Limousine Accident
11:00 AM - 11:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Coverage Essentials: Introduction to the Homeowners Policy
12:00 PM - 3:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
1:00 PM - 3:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
2:00 PM - 3:42 PM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Commercial Property: Claims, Coverages, Consequences
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered.
Hiring Projections for the Insurance Industry
9:00 AM - 9:56 AM
Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
Welcome to the Cyber Age -Insurance for Digital Assets and Cyber Incidents
9:00 AM - 10:47 AM
The media is littered with reports of data breaches, hacking, ransomware attacks, business email compromises, etc. One cyber event can result in millions of dollars in damages from business interruption, data recovery, property damage, statutory ...
Commercial Property Claims, Coverages, and Consequences
11:00 AM - 1:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
3:00 PM - 6:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Overlooked & Undersold Commercial Property Coverage
4:00 PM - 7:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
Directors and Officers Liability Insurance
10:00 AM - 12:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Exploring Personal Auto Claims & Coverage Scenarios
10:00 AM - 1:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Indemnitees vs. Additional Insureds: What’s the Difference?
1:00 PM - 3:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
3:00 PM - 5:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
3:00 PM - 3:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Blueprint for Success: Crafting Your Ownership Journey
4:00 PM - 7:36 PM
Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
CGL & the Contractor: Traps & Tricks
4:00 PM - 6:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Evaluating, Insuring and Mitigating Flood Risk
9:00 AM - 11:57 AM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
10:00 AM - 1:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Flood Insurance 2.0
11:00 AM - 1:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
Ethics - Creating a Winning Culture in the Agency
3:00 PM - 5:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
You Gotta Be Kidding Me! Strange but True Claims
3:00 PM - 5:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Not Your Grandpa’s Globe: Recognizing and Insuring Supply Chain
12:00 PM - 1:54 PM
This course is divided into two sections: tangible and intangible. The former discusses the global nature of supply chain dependency and its relevance to small businesses. The latter discusses an insured’s almost absolute dependence on internet and ...
E&O Exposures: Websites & Social Media
1:00 PM - 1:57 PM
This course is designed to educate insurance industry professionals on the Errors and Omissions exposures they face in various areas of public-facing marketing. This course will cover Standard of Care laws in all states and how special relationships ...
Business Income Made Easy
2:00 PM - 4:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Workers' Compensation and the Law
3:00 PM - 5:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
3:00 PM - 6:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
Insurance: Approved for Recreational Use with Kevin Amrhein
3:00 PM - 4:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Farm Property Coverage for the Small or Hobby Farmer – An Overview
9:00 AM - 10:55 AM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Insureds: Who, When and Why
9:00 AM - 11:00 AM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Preparing for Contracts and Contractual Risk Transfer
9:00 AM - 11:05 AM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
9:00 AM - 11:56 AM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
9:00 AM - 11:58 AM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Artificial Intelligence and Agents—Panic or Promise?
9:00 AM - 10:39 AM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
11:00 AM - 12:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Cybersecurity Risk and Insurance Are...
12:00 PM - 12:58 PM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
3:00 PM - 4:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
3:00 PM - 4:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Homeowners Insurance Facts and Follies
3:00 PM - 6:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Cyber in 2024: Where Are We? How Did We Get Here?
3:00 PM - 4:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
9:00 AM - 11:59 AM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
AI Implications in the Insurance Industry
9:00 AM - 10:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Gigs and Side Hustles - The Insurance Issues
10:00 AM - 12:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
An Insurance Horror Story - Hoarders
12:00 PM - 1:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
12:00 PM - 2:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Hot Topics In Personal Lines
12:00 PM - 2:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
Agritourism Insurance and Risk Management
3:00 PM - 5:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
3:00 PM - 5:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
4:00 PM - 5:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Additional Insureds - Misery Awaits!
9:00 AM - 10:56 AM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
9:00 AM - 11:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
9:00 AM - 10:57 AM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
What's News Now!
10:00 AM - 11:08 AM
This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
11:00 AM - 12:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Agency Coverage Standards: Putting the Pieces Together
12:00 PM - 1:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
12:00 PM - 2:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Issues in Named Insured: The Rules and the Whys
2:00 PM - 4:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
3:00 PM - 5:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
3:00 PM - 5:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
8:00 AM - 9:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
9:00 AM - 10:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
9:00 AM - 11:16 AM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Flood Insurance: Beyond The Fundamentals
10:00 AM - 12:55 PM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
Valuation Considerations in the Commercial Property Form
12:00 PM - 1:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Certificates of Insurance: Embrace the Pain
3:00 PM - 3:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
3:00 PM - 6:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Executive Liability: An Overview and Key Issues
5:00 PM - 7:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
A Walk Around The Farm – Farm Liability Considerations
1:00 PM - 2:48 PM
This presentation will concentrate on the ISO Farm Liability Coverage Form and select endorsements with a goal of familiarizing the participant with the structure and coverage intent of this program. Click here to register
Ethics for Insurance Professionals
1:00 PM - 3:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
An Hour of True Crime - Schoharie Limousine Accident
1:00 PM - 1:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Coverage Essentials: Introduction to the Homeowners Policy
2:00 PM - 5:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
Financial Planning for Women
2:00 PM - 4:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Flood Overview: NFIP Basic- 3 Hour
3:00 PM - 5:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
To Simply Comply or Truly Excel Ethically
4:00 PM - 4:57 PM
This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
Power of Prevention: Agency Risk Management Essentials of Management
9:00 AM - 12:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
9:00 AM - 10:42 AM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
E&O Nightmares
10:00 AM - 11:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Surety Bonding Basics
12:00 PM - 12:59 PM
This course is designed to instruct an individual on the fundamentals of what surety bonds are and how they came to be, the key differences between surety bonding and commercial insurance, common types of bonds, underwriting considerations, and ...
Finally, Ethical Solutions That Make Sense
1:00 PM - 3:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Kids and Cars - Claims That Should Scare You
1:00 PM - 3:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Coverage Essentials: Cyber Insurance Coverage and Employment Practices Liability Insurance
1:00 PM - 4:00 PM
Both cyber claims and employment practices (EPL) claims share something in common: Troubling incidents are on the rise, and today's cyber and EPLI policies offer coverages that agents must tailor to their clients' risk profiles. This course provides a ...
Could Your Ethics Be Stunting Your Growth?
2:00 PM - 2:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
A Walk Around The Farm – Farm Property Considerations
4:00 PM - 5:45 PM
This presentation will concentrate on often-used ISO Farm Property Coverage Forms with a goal of familiarizing the participant with the structure and coverage intent of the farm property program. Even though many carriers do not use ISO forms in ...
Legacy Blueprint: Crafting Tomorrow's Agency Today
4:00 PM - 7:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
Certificates of Insurance: Embrace the Pain
9:00 AM - 9:59 AM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
11:00 AM - 12:42 PM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
1:00 PM - 2:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Coverage Essentials: Cyber Insurance Coverage and Employment Practices Liability Insurance
3:00 PM - 6:00 PM
Both cyber claims and employment practices (EPL) claims share something in common: Troubling incidents are on the rise, and today's cyber and EPLI policies offer coverages that agents must tailor to their clients' risk profiles. This course provides a ...
Directors and Officers Liability Insurance
4:00 PM - 6:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Gigs and Side Hustles - The Insurance Issues
8:00 AM - 10:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Artificial Intelligence and Agents—Panic or Promise?
9:00 AM - 10:39 AM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
9:00 AM - 11:58 AM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Kids and Cars - Claims That Should Scare You
9:00 AM - 11:56 AM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
An Insurance Horror Story - Hoarders
10:00 AM - 11:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Insurance: Approved for Recreational Use with Kevin Amrhein
11:00 AM - 12:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Farm Property – Vital Endorsements For the Small or Hobby Farmer
11:00 AM - 12:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Evaluating, Insuring and Mitigating Flood Risk
12:00 PM - 2:57 PM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
Cyber in 2024: Where Are We? How Did We Get Here?
1:00 PM - 2:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
Coverage Essentials: Introduction to the Homeowners Policy
1:00 PM - 4:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
1:00 PM - 2:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Flood Insurance: Beyond The Fundamentals
2:00 PM - 4:55 PM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
Homeowners Insurance Facts and Follies
2:00 PM - 5:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
3:00 PM - 6:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
3:00 PM - 5:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
10:00 AM - 11:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
11:00 AM - 12:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
11:00 AM - 1:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
1:00 PM - 4:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Could Your Ethics Be Stunting Your Growth?
1:00 PM - 1:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
1:00 PM - 2:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
3:00 PM - 5:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Executive Liability: An Overview and Key Issues
3:00 PM - 5:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
Hot Topics In Personal Lines
4:00 PM - 6:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
5:00 PM - 6:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
9:00 AM - 11:59 AM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Flood Overview: NFIP Basic- 3 Hour
9:00 AM - 11:55 AM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
9:00 AM - 11:58 AM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
1:00 PM - 4:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Hiring Projections for the Insurance Industry
1:00 PM - 1:56 PM
Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
3:00 PM - 5:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
4:00 PM - 7:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
9:00 AM - 11:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Insureds: Who, When and Why
9:00 AM - 11:00 AM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Finally, Ethical Solutions That Make Sense
9:00 AM - 11:56 AM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
What's News Now!
12:00 PM - 1:08 PM
This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
1:00 PM - 3:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Kids and Cars - Claims That Should Scare You
1:00 PM - 3:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
You Gotta Be Kidding Me! Strange but True Claims
3:00 PM - 5:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
9:00 AM - 11:57 AM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Workers' Compensation and the Law
9:00 AM - 11:56 AM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Exploring Personal Auto Claims & Coverage Scenarios
11:00 AM - 2:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Ethics for Insurance Professionals
12:00 PM - 2:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
1:00 PM - 2:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Preparing for Contracts and Contractual Risk Transfer
2:00 PM - 4:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
CGL & the Contractor: Traps & Tricks
3:00 PM - 5:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Blueprint for Success: Crafting Your Ownership Journey
4:00 PM - 7:36 PM
Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
Indemnitees vs. Additional Insureds: What’s the Difference?
9:00 AM - 11:59 AM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
AI Implications in the Insurance Industry
10:00 AM - 11:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Overlooked & Undersold Commercial Property Coverage
1:00 PM - 4:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
Agritourism Insurance and Risk Management
2:00 PM - 4:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
Legacy Blueprint: Crafting Tomorrow's Agency Today
5:00 PM - 8:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
Additional Insureds - Misery Awaits!
8:00 AM - 9:56 AM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
An Hour of True Crime - Schoharie Limousine Accident
8:00 AM - 8:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
8:00 AM - 10:07 AM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
Power of Prevention: Agency Risk Management Essentials of Management
10:00 AM - 1:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Business Income Made Easy
10:00 AM - 12:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Agency Coverage Standards: Putting the Pieces Together
12:00 PM - 1:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
12:00 PM - 12:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Valuation Considerations in the Commercial Property Form
2:00 PM - 3:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
4:00 PM - 6:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Flood Insurance 2.0
8:00 AM - 10:57 AM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
E&O Nightmares
10:00 AM - 11:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
12:00 PM - 1:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Commercial Property Claims, Coverages, and Consequences
12:00 PM - 2:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Financial Planning for Women
2:00 PM - 4:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Ethics - Creating a Winning Culture in the Agency
4:00 PM - 6:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
9:00 AM - 11:58 AM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Gigs and Side Hustles - The Insurance Issues
10:00 AM - 12:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Kids and Cars - Claims That Should Scare You
11:00 AM - 1:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
An Insurance Horror Story - Hoarders
12:00 PM - 1:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Evaluating, Insuring and Mitigating Flood Risk
2:00 PM - 4:57 PM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
3:00 PM - 4:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Flood Insurance: Beyond The Fundamentals
4:00 PM - 6:55 PM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
Homeowners Insurance Facts and Follies
4:00 PM - 7:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Directors and Officers Liability Insurance
8:00 AM - 10:56 AM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Certificates of Insurance: Embrace the Pain
11:00 AM - 11:59 AM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
1:00 PM - 2:42 PM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
3:00 PM - 4:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Coverage Essentials: Cyber Insurance Coverage and Employment Practices Liability Insurance
5:00 PM - 8:00 PM
Both cyber claims and employment practices (EPL) claims share something in common: Troubling incidents are on the rise, and today's cyber and EPLI policies offer coverages that agents must tailor to their clients' risk profiles. This course provides a ...
Artificial Intelligence and Agents—Panic or Promise?
11:00 AM - 12:39 PM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
11:00 AM - 1:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Insurance: Approved for Recreational Use with Kevin Amrhein
1:00 PM - 2:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Farm Property – Vital Endorsements For the Small or Hobby Farmer
1:00 PM - 2:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Cyber in 2024: Where Are We? How Did We Get Here?
3:00 PM - 4:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
Coverage Essentials: Introduction to the Homeowners Policy
3:00 PM - 6:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
5:00 PM - 8:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
Hot Topics In Personal Lines
8:00 AM - 10:07 AM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
9:00 AM - 11:59 AM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
9:00 AM - 10:54 AM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
12:00 PM - 1:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
1:00 PM - 2:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
1:00 PM - 3:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
3:00 PM - 6:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Could Your Ethics Be Stunting Your Growth?
3:00 PM - 3:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
3:00 PM - 4:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Executive Liability: An Overview and Key Issues
5:00 PM - 7:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
8:00 AM - 11:07 AM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
9:00 AM - 11:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
11:00 AM - 1:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Flood Overview: NFIP Basic- 3 Hour
11:00 AM - 1:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
11:00 AM - 1:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
3:00 PM - 6:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Hiring Projections for the Insurance Industry
3:00 PM - 3:56 PM
Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
You Gotta Be Kidding Me! Strange but True Claims
9:00 AM - 11:00 AM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
11:00 AM - 1:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Insureds: Who, When and Why
11:00 AM - 1:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Finally, Ethical Solutions That Make Sense
11:00 AM - 1:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
What's News Now!
2:00 PM - 3:08 PM
This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
3:00 PM - 5:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Kids and Cars - Claims That Should Scare You
3:00 PM - 5:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
CGL & the Contractor: Traps & Tricks
9:00 AM - 11:58 AM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Blueprint for Success: Crafting Your Ownership Journey
10:00 AM - 1:36 PM
Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
11:00 AM - 1:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Workers' Compensation and the Law
11:00 AM - 1:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Exploring Personal Auto Claims & Coverage Scenarios
1:00 PM - 4:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Ethics for Insurance Professionals
2:00 PM - 4:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
3:00 PM - 4:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Preparing for Contracts and Contractual Risk Transfer
4:00 PM - 6:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Agritourism Insurance and Risk Management
8:00 AM - 10:04 AM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
Legacy Blueprint: Crafting Tomorrow's Agency Today
9:00 AM - 12:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
Indemnitees vs. Additional Insureds: What’s the Difference?
11:00 AM - 1:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
AI Implications in the Insurance Industry
12:00 PM - 1:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Overlooked & Undersold Commercial Property Coverage
3:00 PM - 6:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
Valuation Considerations in the Commercial Property Form
8:00 AM - 9:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Additional Insureds - Misery Awaits!
10:00 AM - 11:56 AM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
An Hour of True Crime - Schoharie Limousine Accident
10:00 AM - 10:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
10:00 AM - 12:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
10:00 AM - 12:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Power of Prevention: Agency Risk Management Essentials of Management
12:00 PM - 3:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Business Income Made Easy
12:00 PM - 2:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Agency Coverage Standards: Putting the Pieces Together
2:00 PM - 3:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
2:00 PM - 2:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Ethics - Creating a Winning Culture in the Agency
8:00 AM - 10:56 AM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Flood Insurance 2.0
10:00 AM - 12:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
E&O Nightmares
12:00 PM - 1:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
2:00 PM - 3:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Commercial Property Claims, Coverages, and Consequences
2:00 PM - 4:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Financial Planning for Women
4:00 PM - 6:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Overlooked & Undersold Commercial Property Coverage
9:00 AM - 12:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
Agritourism Insurance and Risk Management
10:00 AM - 12:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
Legacy Blueprint: Crafting Tomorrow's Agency Today
11:00 AM - 2:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
Indemnitees vs. Additional Insureds: What’s the Difference?
1:00 PM - 3:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
AI Implications in the Insurance Industry
2:00 PM - 3:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Agency Coverage Standards: Putting the Pieces Together
8:00 AM - 9:56 AM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Valuation Considerations in the Commercial Property Form
10:00 AM - 11:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Additional Insureds - Misery Awaits!
12:00 PM - 1:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
An Hour of True Crime - Schoharie Limousine Accident
12:00 PM - 12:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
12:00 PM - 2:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
12:00 PM - 2:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Power of Prevention: Agency Risk Management Essentials of Management
2:00 PM - 5:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Business Income Made Easy
2:00 PM - 4:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
4:00 PM - 4:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
8:00 AM - 9:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Financial Planning for Women
8:00 AM - 10:05 AM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Ethics - Creating a Winning Culture in the Agency
10:00 AM - 12:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Flood Insurance 2.0
12:00 PM - 2:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
E&O Nightmares
2:00 PM - 3:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Commercial Property Claims, Coverages, and Consequences
4:00 PM - 6:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Preparing for Contracts and Contractual Risk Transfer
10:00 AM - 12:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
CGL & the Contractor: Traps & Tricks
11:00 AM - 1:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Blueprint for Success: Crafting Your Ownership Journey
12:00 PM - 3:36 PM
Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
1:00 PM - 3:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Workers' Compensation and the Law
1:00 PM - 3:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Exploring Personal Auto Claims & Coverage Scenarios
3:00 PM - 6:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Ethics for Insurance Professionals
4:00 PM - 6:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
5:00 PM - 6:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
9:00 AM - 11:59 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Kids and Cars - Claims That Should Scare You
9:00 AM - 11:56 AM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
You Gotta Be Kidding Me! Strange but True Claims
11:00 AM - 1:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
1:00 PM - 3:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Insureds: Who, When and Why
1:00 PM - 3:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Finally, Ethical Solutions That Make Sense
1:00 PM - 3:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
What's News Now!
4:00 PM - 5:08 PM
This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
9:00 AM - 12:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
10:00 AM - 1:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
11:00 AM - 1:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
1:00 PM - 3:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Flood Overview: NFIP Basic- 3 Hour
1:00 PM - 3:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
1:00 PM - 3:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Hiring Projections for the Insurance Industry
5:00 PM - 5:56 PM
Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
Executive Liability: An Overview and Key Issues
9:00 AM - 11:30 AM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
9:00 AM - 10:57 AM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Hot Topics In Personal Lines
10:00 AM - 12:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
11:00 AM - 1:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
11:00 AM - 12:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
2:00 PM - 3:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
3:00 PM - 4:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
3:00 PM - 5:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
5:00 PM - 8:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Could Your Ethics Be Stunting Your Growth?
5:00 PM - 5:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Cyber in 2024: Where Are We? How Did We Get Here?
9:00 AM - 10:39 AM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
9:00 AM - 12:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
Artificial Intelligence and Agents—Panic or Promise?
1:00 PM - 2:39 PM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
1:00 PM - 3:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Insurance: Approved for Recreational Use with Kevin Amrhein
3:00 PM - 4:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Farm Property – Vital Endorsements For the Small or Hobby Farmer
3:00 PM - 4:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Coverage Essentials: Introduction to the Homeowners Policy
5:00 PM - 8:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
Coverage Essentials: Cyber Insurance Coverage and Employment Practices Liability Insurance
9:00 AM - 12:00 PM
Both cyber claims and employment practices (EPL) claims share something in common: Troubling incidents are on the rise, and today's cyber and EPLI policies offer coverages that agents must tailor to their clients' risk profiles. This course provides a ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
3:00 PM - 4:42 PM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
5:00 PM - 6:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Directors and Officers Liability Insurance
10:00 AM - 12:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Certificates of Insurance: Embrace the Pain
1:00 PM - 1:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Flood Insurance: Beyond The Fundamentals
8:00 AM - 10:55 AM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
Homeowners Insurance Facts and Follies
8:00 AM - 11:01 AM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
9:00 AM - 10:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
11:00 AM - 1:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Gigs and Side Hustles - The Insurance Issues
12:00 PM - 2:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Kids and Cars - Claims That Should Scare You
1:00 PM - 3:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
An Insurance Horror Story - Hoarders
2:00 PM - 3:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Evaluating, Insuring and Mitigating Flood Risk
4:00 PM - 6:57 PM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
AI Implications in the Insurance Industry
8:00 AM - 9:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Overlooked & Undersold Commercial Property Coverage
11:00 AM - 2:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
Agritourism Insurance and Risk Management
12:00 PM - 2:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
Legacy Blueprint: Crafting Tomorrow's Agency Today
1:00 PM - 4:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
Indemnitees vs. Additional Insureds: What’s the Difference?
3:00 PM - 5:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
Agency Coverage Standards: Putting the Pieces Together
10:00 AM - 11:56 AM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
10:00 AM - 10:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Valuation Considerations in the Commercial Property Form
12:00 PM - 1:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Additional Insureds - Misery Awaits!
2:00 PM - 3:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
An Hour of True Crime - Schoharie Limousine Accident
2:00 PM - 2:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
2:00 PM - 4:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
2:00 PM - 4:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Power of Prevention: Agency Risk Management Essentials of Management
4:00 PM - 7:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Business Income Made Easy
4:00 PM - 6:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Commercial Property Claims, Coverages, and Consequences
8:00 AM - 10:56 AM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Steering the Business Auto Policy – Covered Autos and Who is an Insured
10:00 AM - 11:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Financial Planning for Women
10:00 AM - 12:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Ethics - Creating a Winning Culture in the Agency
12:00 PM - 2:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Flood Insurance 2.0
2:00 PM - 4:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
E&O Nightmares
4:00 PM - 5:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Exploring Personal Auto Claims & Coverage Scenarios
9:00 AM - 12:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
9:00 AM - 10:08 AM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Ethics for Insurance Professionals
10:00 AM - 12:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
Preparing for Contracts and Contractual Risk Transfer
12:00 PM - 2:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
CGL & the Contractor: Traps & Tricks
1:00 PM - 3:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Blueprint for Success: Crafting Your Ownership Journey
2:00 PM - 5:36 PM
Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
3:00 PM - 5:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Workers' Compensation and the Law
3:00 PM - 5:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
What's News Now!
8:00 AM - 9:08 AM
This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
11:00 AM - 1:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Kids and Cars - Claims That Should Scare You
11:00 AM - 1:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
You Gotta Be Kidding Me! Strange but True Claims
1:00 PM - 3:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
3:00 PM - 5:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Insureds: Who, When and Why
3:00 PM - 5:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Finally, Ethical Solutions That Make Sense
3:00 PM - 5:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Hiring Projections for the Insurance Industry
9:00 AM - 9:56 AM
Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
11:00 AM - 2:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
12:00 PM - 3:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
1:00 PM - 3:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
3:00 PM - 5:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Flood Overview: NFIP Basic- 3 Hour
3:00 PM - 5:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
3:00 PM - 5:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
9:00 AM - 12:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Could Your Ethics Be Stunting Your Growth?
9:00 AM - 9:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
9:00 AM - 11:56 AM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Executive Liability: An Overview and Key Issues
11:00 AM - 1:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
11:00 AM - 12:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Hot Topics In Personal Lines
12:00 PM - 2:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
1:00 PM - 3:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
1:00 PM - 2:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
4:00 PM - 5:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
5:00 PM - 6:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Evaluating, Insuring and Mitigating Flood Risk
8:00 AM - 10:57 AM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
Insurance: Approved for Recreational Use with Kevin Amrhein
9:00 AM - 10:46 AM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Coverage Essentials: Introduction to the Homeowners Policy
9:00 AM - 12:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
Flood Insurance: Beyond The Fundamentals
10:00 AM - 12:55 PM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
Homeowners Insurance Facts and Follies
10:00 AM - 1:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Cyber in 2024: Where Are We? How Did We Get Here?
11:00 AM - 12:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
11:00 AM - 2:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
11:00 AM - 12:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
1:00 PM - 3:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Gigs and Side Hustles - The Insurance Issues
2:00 PM - 4:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Artificial Intelligence and Agents—Panic or Promise?
3:00 PM - 4:39 PM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
3:00 PM - 5:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Kids and Cars - Claims That Should Scare You
3:00 PM - 5:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
An Insurance Horror Story - Hoarders
4:00 PM - 5:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
5:00 PM - 6:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
9:00 AM - 10:42 AM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
9:00 AM - 10:56 AM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Coverage Essentials: Cyber Insurance Coverage and Employment Practices Liability Insurance
11:00 AM - 2:00 PM
Both cyber claims and employment practices (EPL) claims share something in common: Troubling incidents are on the rise, and today's cyber and EPLI policies offer coverages that agents must tailor to their clients' risk profiles. This course provides a ...
Directors and Officers Liability Insurance
12:00 PM - 2:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Certificates of Insurance: Embrace the Pain
3:00 PM - 3:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
11:00 AM - 12:42 PM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
11:00 AM - 12:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Coverage Essentials: Cyber Insurance Coverage and Employment Practices Liability Insurance
1:00 PM - 4:00 PM
Both cyber claims and employment practices (EPL) claims share something in common: Troubling incidents are on the rise, and today's cyber and EPLI policies offer coverages that agents must tailor to their clients' risk profiles. This course provides a ...
Artificial Intelligence and Agents—Panic or Promise?
9:00 AM - 10:39 AM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
9:00 AM - 10:56 AM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Insurance: Approved for Recreational Use with Kevin Amrhein
11:00 AM - 12:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Coverage Essentials: Introduction to the Homeowners Policy
11:00 AM - 2:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
Cyber in 2024: Where Are We? How Did We Get Here?
1:00 PM - 2:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
1:00 PM - 4:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
5:00 PM - 7:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
8:00 AM - 9:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
9:00 AM - 10:55 AM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
11:00 AM - 2:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Could Your Ethics Be Stunting Your Growth?
11:00 AM - 11:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
11:00 AM - 1:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Executive Liability: An Overview and Key Issues
1:00 PM - 3:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
1:00 PM - 2:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Hot Topics In Personal Lines
2:00 PM - 4:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
3:00 PM - 5:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
3:00 PM - 4:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
9:00 AM - 11:59 AM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
9:00 AM - 11:58 AM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Hiring Projections for the Insurance Industry
11:00 AM - 11:56 AM
Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
1:00 PM - 4:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
2:00 PM - 5:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
3:00 PM - 5:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Flood Overview: NFIP Basic- 3 Hour
5:00 PM - 7:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
Indemnitees vs. Additional Insureds: What’s the Difference?
9:00 AM - 11:59 AM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
AI Implications in the Insurance Industry
10:00 AM - 11:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Overlooked & Undersold Commercial Property Coverage
1:00 PM - 4:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
Agritourism Insurance and Risk Management
2:00 PM - 4:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
Legacy Blueprint: Crafting Tomorrow's Agency Today
3:00 PM - 6:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
Additional Insureds - Misery Awaits!
8:00 AM - 9:56 AM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
An Hour of True Crime - Schoharie Limousine Accident
8:00 AM - 8:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
8:00 AM - 10:07 AM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
Business Income Made Easy
8:00 AM - 10:56 AM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Power of Prevention: Agency Risk Management Essentials of Management
10:00 AM - 1:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Agency Coverage Standards: Putting the Pieces Together
12:00 PM - 1:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
12:00 PM - 12:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Valuation Considerations in the Commercial Property Form
2:00 PM - 3:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
4:00 PM - 6:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Flood Insurance 2.0
8:00 AM - 10:57 AM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
E&O Nightmares
8:00 AM - 9:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Commercial Property Claims, Coverages, and Consequences
10:00 AM - 12:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Steering the Business Auto Policy – Covered Autos and Who is an Insured
12:00 PM - 1:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Financial Planning for Women
12:00 PM - 2:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Ethics - Creating a Winning Culture in the Agency
2:00 PM - 4:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
9:00 AM - 11:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Finally, Ethical Solutions That Make Sense
9:00 AM - 11:56 AM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
What's News Now!
10:00 AM - 11:08 AM
This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
1:00 PM - 3:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Kids and Cars - Claims That Should Scare You
1:00 PM - 3:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
You Gotta Be Kidding Me! Strange but True Claims
3:00 PM - 5:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Insureds: Who, When and Why
5:00 PM - 7:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
9:00 AM - 11:57 AM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Workers' Compensation and the Law
9:00 AM - 11:56 AM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Exploring Personal Auto Claims & Coverage Scenarios
11:00 AM - 2:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
11:00 AM - 12:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Ethics for Insurance Professionals
12:00 PM - 2:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
Preparing for Contracts and Contractual Risk Transfer
2:00 PM - 4:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
CGL & the Contractor: Traps & Tricks
3:00 PM - 5:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Blueprint for Success: Crafting Your Ownership Journey
4:00 PM - 7:36 PM
Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
Directors and Officers Liability Insurance
2:00 PM - 4:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Certificates of Insurance: Embrace the Pain
5:00 PM - 5:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
An Insurance Horror Story - Hoarders
8:00 AM - 9:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Kids and Cars - Claims That Should Scare You
9:00 AM - 11:56 AM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Evaluating, Insuring and Mitigating Flood Risk
10:00 AM - 12:57 PM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
Flood Insurance: Beyond The Fundamentals
12:00 PM - 2:55 PM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
Homeowners Insurance Facts and Follies
12:00 PM - 3:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
1:00 PM - 2:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
3:00 PM - 5:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Gigs and Side Hustles - The Insurance Issues
4:00 PM - 6:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
1:00 PM - 2:42 PM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
1:00 PM - 2:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Coverage Essentials: Cyber Insurance Coverage and Employment Practices Liability Insurance
3:00 PM - 6:00 PM
Both cyber claims and employment practices (EPL) claims share something in common: Troubling incidents are on the rise, and today's cyber and EPLI policies offer coverages that agents must tailor to their clients' risk profiles. This course provides a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
9:00 AM - 11:58 AM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Artificial Intelligence and Agents—Panic or Promise?
11:00 AM - 12:39 PM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
11:00 AM - 12:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Insurance: Approved for Recreational Use with Kevin Amrhein
1:00 PM - 2:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Coverage Essentials: Introduction to the Homeowners Policy
1:00 PM - 4:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
Cyber in 2024: Where Are We? How Did We Get Here?
3:00 PM - 4:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
3:00 PM - 6:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
9:00 AM - 11:59 AM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
11:00 AM - 12:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
1:00 PM - 4:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Executive Liability: An Overview and Key Issues
3:00 PM - 5:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
5:00 PM - 6:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
9:00 AM - 11:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Flood Overview: NFIP Basic- 3 Hour
9:00 AM - 11:55 AM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
11:00 AM - 1:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
11:00 AM - 1:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Hiring Projections for the Insurance Industry
1:00 PM - 1:56 PM
Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
3:00 PM - 6:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
4:00 PM - 7:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Agritourism Insurance and Risk Management
8:00 AM - 10:04 AM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
Indemnitees vs. Additional Insureds: What’s the Difference?
11:00 AM - 1:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
AI Implications in the Insurance Industry
12:00 PM - 1:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Overlooked & Undersold Commercial Property Coverage
3:00 PM - 6:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
Legacy Blueprint: Crafting Tomorrow's Agency Today
5:00 PM - 8:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
Valuation Considerations in the Commercial Property Form
8:00 AM - 9:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Additional Insureds - Misery Awaits!
10:00 AM - 11:56 AM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
An Hour of True Crime - Schoharie Limousine Accident
10:00 AM - 10:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
10:00 AM - 12:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
10:00 AM - 12:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Business Income Made Easy
10:00 AM - 12:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Power of Prevention: Agency Risk Management Essentials of Management
12:00 PM - 3:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Agency Coverage Standards: Putting the Pieces Together
2:00 PM - 3:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
2:00 PM - 2:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Flood Insurance 2.0
10:00 AM - 12:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
E&O Nightmares
10:00 AM - 11:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Commercial Property Claims, Coverages, and Consequences
12:00 PM - 2:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Steering the Business Auto Policy – Covered Autos and Who is an Insured
2:00 PM - 3:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Financial Planning for Women
2:00 PM - 4:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Ethics - Creating a Winning Culture in the Agency
4:00 PM - 6:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
You Gotta Be Kidding Me! Strange but True Claims
9:00 AM - 11:00 AM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Insureds: Who, When and Why
9:00 AM - 11:00 AM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
11:00 AM - 1:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Finally, Ethical Solutions That Make Sense
11:00 AM - 1:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
What's News Now!
12:00 PM - 1:08 PM
This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
3:00 PM - 5:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Kids and Cars - Claims That Should Scare You
3:00 PM - 5:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
CGL & the Contractor: Traps & Tricks
9:00 AM - 11:58 AM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Blueprint for Success: Crafting Your Ownership Journey
10:00 AM - 1:36 PM
Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
11:00 AM - 1:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Workers' Compensation and the Law
11:00 AM - 1:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Exploring Personal Auto Claims & Coverage Scenarios
1:00 PM - 4:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
1:00 PM - 2:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Ethics for Insurance Professionals
2:00 PM - 4:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
Preparing for Contracts and Contractual Risk Transfer
4:00 PM - 6:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
10:00 AM - 11:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Could Your Ethics Be Stunting Your Growth?
1:00 PM - 1:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
1:00 PM - 3:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
3:00 PM - 4:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Hot Topics In Personal Lines
4:00 PM - 6:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
Gigs and Side Hustles - The Insurance Issues
8:00 AM - 10:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
9:00 AM - 11:58 AM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
An Insurance Horror Story - Hoarders
10:00 AM - 11:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Kids and Cars - Claims That Should Scare You
11:00 AM - 1:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Evaluating, Insuring and Mitigating Flood Risk
12:00 PM - 2:57 PM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
Flood Insurance: Beyond The Fundamentals
2:00 PM - 4:55 PM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
Homeowners Insurance Facts and Follies
2:00 PM - 5:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
3:00 PM - 4:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Certificates of Insurance: Embrace the Pain
9:00 AM - 9:59 AM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Directors and Officers Liability Insurance
4:00 PM - 6:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
8:00 AM - 9:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Ethics - Creating a Winning Culture in the Agency
8:00 AM - 10:56 AM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Flood Insurance 2.0
12:00 PM - 2:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
E&O Nightmares
12:00 PM - 1:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Commercial Property Claims, Coverages, and Consequences
2:00 PM - 4:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Financial Planning for Women
4:00 PM - 6:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Agency Coverage Standards: Putting the Pieces Together
8:00 AM - 9:56 AM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Valuation Considerations in the Commercial Property Form
10:00 AM - 11:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Additional Insureds - Misery Awaits!
12:00 PM - 1:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
An Hour of True Crime - Schoharie Limousine Accident
12:00 PM - 12:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
12:00 PM - 2:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
12:00 PM - 2:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Business Income Made Easy
12:00 PM - 2:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Power of Prevention: Agency Risk Management Essentials of Management
2:00 PM - 5:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
4:00 PM - 4:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
3:00 PM - 4:42 PM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
3:00 PM - 4:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Coverage Essentials: Cyber Insurance Coverage and Employment Practices Liability Insurance
5:00 PM - 8:00 PM
Both cyber claims and employment practices (EPL) claims share something in common: Troubling incidents are on the rise, and today's cyber and EPLI policies offer coverages that agents must tailor to their clients' risk profiles. This course provides a ...
Cyber in 2024: Where Are We? How Did We Get Here?
9:00 AM - 10:39 AM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
11:00 AM - 1:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Artificial Intelligence and Agents—Panic or Promise?
1:00 PM - 2:39 PM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
1:00 PM - 2:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Insurance: Approved for Recreational Use with Kevin Amrhein
3:00 PM - 4:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Coverage Essentials: Introduction to the Homeowners Policy
3:00 PM - 6:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
5:00 PM - 8:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
Hot Topics In Personal Lines
8:00 AM - 10:07 AM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
9:00 AM - 10:54 AM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
9:00 AM - 10:57 AM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
11:00 AM - 1:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
12:00 PM - 1:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
1:00 PM - 2:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
3:00 PM - 6:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Could Your Ethics Be Stunting Your Growth?
3:00 PM - 3:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
3:00 PM - 5:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Executive Liability: An Overview and Key Issues
5:00 PM - 7:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
8:00 AM - 11:07 AM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
9:00 AM - 12:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
11:00 AM - 1:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Flood Overview: NFIP Basic- 3 Hour
11:00 AM - 1:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
1:00 PM - 3:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
1:00 PM - 3:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Hiring Projections for the Insurance Industry
3:00 PM - 3:56 PM
Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
Overlooked & Undersold Commercial Property Coverage
9:00 AM - 12:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
Legacy Blueprint: Crafting Tomorrow's Agency Today
9:00 AM - 12:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
Agritourism Insurance and Risk Management
10:00 AM - 12:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
Indemnitees vs. Additional Insureds: What’s the Difference?
1:00 PM - 3:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
AI Implications in the Insurance Industry
2:00 PM - 3:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
9:00 AM - 11:59 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Kids and Cars - Claims That Should Scare You
9:00 AM - 11:56 AM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
You Gotta Be Kidding Me! Strange but True Claims
11:00 AM - 1:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Insureds: Who, When and Why
11:00 AM - 1:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
1:00 PM - 3:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Finally, Ethical Solutions That Make Sense
1:00 PM - 3:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
What's News Now!
2:00 PM - 3:08 PM
This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
Preparing for Contracts and Contractual Risk Transfer
10:00 AM - 12:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
CGL & the Contractor: Traps & Tricks
11:00 AM - 1:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Blueprint for Success: Crafting Your Ownership Journey
12:00 PM - 3:36 PM
Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
1:00 PM - 3:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Workers' Compensation and the Law
1:00 PM - 3:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Exploring Personal Auto Claims & Coverage Scenarios
3:00 PM - 6:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
3:00 PM - 4:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Ethics for Insurance Professionals
4:00 PM - 6:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
Directors and Officers Liability Insurance
8:00 AM - 10:56 AM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Certificates of Insurance: Embrace the Pain
11:00 AM - 11:59 AM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
9:00 AM - 10:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Gigs and Side Hustles - The Insurance Issues
10:00 AM - 12:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
11:00 AM - 1:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
An Insurance Horror Story - Hoarders
12:00 PM - 1:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Kids and Cars - Claims That Should Scare You
1:00 PM - 3:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Evaluating, Insuring and Mitigating Flood Risk
2:00 PM - 4:57 PM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
Flood Insurance: Beyond The Fundamentals
4:00 PM - 6:55 PM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
Homeowners Insurance Facts and Follies
4:00 PM - 7:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Financial Planning for Women
8:00 AM - 10:05 AM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
10:00 AM - 11:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Ethics - Creating a Winning Culture in the Agency
10:00 AM - 12:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Flood Insurance 2.0
2:00 PM - 4:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
E&O Nightmares
2:00 PM - 3:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Commercial Property Claims, Coverages, and Consequences
4:00 PM - 6:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Agency Coverage Standards: Putting the Pieces Together
10:00 AM - 11:56 AM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
10:00 AM - 10:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Valuation Considerations in the Commercial Property Form
12:00 PM - 1:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Additional Insureds - Misery Awaits!
2:00 PM - 3:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
An Hour of True Crime - Schoharie Limousine Accident
2:00 PM - 2:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
2:00 PM - 4:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
2:00 PM - 4:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Business Income Made Easy
2:00 PM - 4:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Power of Prevention: Agency Risk Management Essentials of Management
4:00 PM - 7:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
9:00 AM - 10:42 AM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Coverage Essentials: Cyber Insurance Coverage and Employment Practices Liability Insurance
9:00 AM - 12:00 PM
Both cyber claims and employment practices (EPL) claims share something in common: Troubling incidents are on the rise, and today's cyber and EPLI policies offer coverages that agents must tailor to their clients' risk profiles. This course provides a ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
5:00 PM - 6:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Insurance: Approved for Recreational Use with Kevin Amrhein
9:00 AM - 10:46 AM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
9:00 AM - 12:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
Cyber in 2024: Where Are We? How Did We Get Here?
11:00 AM - 12:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
1:00 PM - 3:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Artificial Intelligence and Agents—Panic or Promise?
3:00 PM - 4:39 PM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
3:00 PM - 4:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Coverage Essentials: Introduction to the Homeowners Policy
5:00 PM - 8:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
Executive Liability: An Overview and Key Issues
9:00 AM - 11:30 AM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
9:00 AM - 11:56 AM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Hot Topics In Personal Lines
10:00 AM - 12:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
11:00 AM - 12:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
11:00 AM - 12:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
1:00 PM - 3:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
2:00 PM - 3:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
3:00 PM - 4:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
5:00 PM - 8:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Could Your Ethics Be Stunting Your Growth?
5:00 PM - 5:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
10:00 AM - 1:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
11:00 AM - 2:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
1:00 PM - 3:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Flood Overview: NFIP Basic- 3 Hour
1:00 PM - 3:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
3:00 PM - 5:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
3:00 PM - 5:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Hiring Projections for the Insurance Industry
5:00 PM - 5:56 PM
Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
AI Implications in the Insurance Industry
8:00 AM - 9:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Overlooked & Undersold Commercial Property Coverage
11:00 AM - 2:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
Legacy Blueprint: Crafting Tomorrow's Agency Today
11:00 AM - 2:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
Agritourism Insurance and Risk Management
12:00 PM - 2:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
Indemnitees vs. Additional Insureds: What’s the Difference?
3:00 PM - 5:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
11:00 AM - 1:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Kids and Cars - Claims That Should Scare You
11:00 AM - 1:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
You Gotta Be Kidding Me! Strange but True Claims
1:00 PM - 3:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Insureds: Who, When and Why
1:00 PM - 3:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
3:00 PM - 5:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Finally, Ethical Solutions That Make Sense
3:00 PM - 5:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
What's News Now!
4:00 PM - 5:08 PM
This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
Exploring Personal Auto Claims & Coverage Scenarios
9:00 AM - 12:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Ethics for Insurance Professionals
10:00 AM - 12:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
Preparing for Contracts and Contractual Risk Transfer
12:00 PM - 2:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
CGL & the Contractor: Traps & Tricks
1:00 PM - 3:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Blueprint for Success: Crafting Your Ownership Journey
2:00 PM - 5:36 PM
Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
3:00 PM - 5:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Workers' Compensation and the Law
3:00 PM - 5:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
5:00 PM - 6:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Directors and Officers Liability Insurance
10:00 AM - 12:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Certificates of Insurance: Embrace the Pain
1:00 PM - 1:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Flood Insurance: Beyond The Fundamentals
8:00 AM - 10:55 AM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
Homeowners Insurance Facts and Follies
8:00 AM - 11:01 AM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
11:00 AM - 12:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Gigs and Side Hustles - The Insurance Issues
12:00 PM - 2:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
1:00 PM - 3:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
An Insurance Horror Story - Hoarders
2:00 PM - 3:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Kids and Cars - Claims That Should Scare You
3:00 PM - 5:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Evaluating, Insuring and Mitigating Flood Risk
4:00 PM - 6:57 PM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
9:00 AM - 11:57 AM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
9:00 AM - 10:08 AM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Workers' Compensation and the Law
9:00 AM - 11:56 AM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Exploring Personal Auto Claims & Coverage Scenarios
11:00 AM - 2:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Ethics for Insurance Professionals
12:00 PM - 2:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
Preparing for Contracts and Contractual Risk Transfer
2:00 PM - 4:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
CGL & the Contractor: Traps & Tricks
3:00 PM - 5:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Blueprint for Success: Crafting Your Ownership Journey
4:00 PM - 7:36 PM
Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
What's News Now!
8:00 AM - 9:08 AM
This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
9:00 AM - 11:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Finally, Ethical Solutions That Make Sense
9:00 AM - 11:56 AM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
1:00 PM - 3:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Kids and Cars - Claims That Should Scare You
1:00 PM - 3:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
You Gotta Be Kidding Me! Strange but True Claims
3:00 PM - 5:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Insureds: Who, When and Why
3:00 PM - 5:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
9:00 AM - 11:59 AM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Hiring Projections for the Insurance Industry
9:00 AM - 9:56 AM
Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
9:00 AM - 11:58 AM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
12:00 PM - 3:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
1:00 PM - 4:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
3:00 PM - 5:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Flood Overview: NFIP Basic- 3 Hour
3:00 PM - 5:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
9:00 AM - 12:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Could Your Ethics Be Stunting Your Growth?
9:00 AM - 9:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Executive Liability: An Overview and Key Issues
11:00 AM - 1:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
11:00 AM - 1:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Hot Topics In Personal Lines
12:00 PM - 2:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
1:00 PM - 2:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
1:00 PM - 2:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
3:00 PM - 5:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
4:00 PM - 5:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
5:00 PM - 6:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Evaluating, Insuring and Mitigating Flood Risk
8:00 AM - 10:57 AM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
Artificial Intelligence and Agents—Panic or Promise?
9:00 AM - 10:39 AM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Coverage Essentials: Introduction to the Homeowners Policy
9:00 AM - 12:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
Kids and Cars - Claims That Should Scare You
9:00 AM - 11:56 AM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Flood Insurance: Beyond The Fundamentals
10:00 AM - 12:55 PM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
Homeowners Insurance Facts and Follies
10:00 AM - 1:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Insurance: Approved for Recreational Use with Kevin Amrhein
11:00 AM - 12:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
11:00 AM - 2:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
Cyber in 2024: Where Are We? How Did We Get Here?
1:00 PM - 2:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
1:00 PM - 2:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Gigs and Side Hustles - The Insurance Issues
2:00 PM - 4:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
3:00 PM - 5:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
3:00 PM - 5:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
An Insurance Horror Story - Hoarders
4:00 PM - 5:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
5:00 PM - 6:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
9:00 AM - 10:56 AM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
11:00 AM - 12:42 PM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Coverage Essentials: Cyber Insurance Coverage and Employment Practices Liability Insurance
11:00 AM - 2:00 PM
Both cyber claims and employment practices (EPL) claims share something in common: Troubling incidents are on the rise, and today's cyber and EPLI policies offer coverages that agents must tailor to their clients' risk profiles. This course provides a ...
Directors and Officers Liability Insurance
12:00 PM - 2:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Certificates of Insurance: Embrace the Pain
3:00 PM - 3:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Flood Insurance 2.0
8:00 AM - 10:57 AM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
Commercial Property Claims, Coverages, and Consequences
8:00 AM - 10:56 AM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Financial Planning for Women
10:00 AM - 12:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
12:00 PM - 1:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Ethics - Creating a Winning Culture in the Agency
12:00 PM - 2:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
E&O Nightmares
4:00 PM - 5:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Additional Insureds - Misery Awaits!
8:00 AM - 9:56 AM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
An Hour of True Crime - Schoharie Limousine Accident
8:00 AM - 8:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
8:00 AM - 10:07 AM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
Power of Prevention: Agency Risk Management Essentials of Management
10:00 AM - 1:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Agency Coverage Standards: Putting the Pieces Together
12:00 PM - 1:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
12:00 PM - 12:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Valuation Considerations in the Commercial Property Form
2:00 PM - 3:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
4:00 PM - 6:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Business Income Made Easy
4:00 PM - 6:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Indemnitees vs. Additional Insureds: What’s the Difference?
9:00 AM - 11:59 AM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
AI Implications in the Insurance Industry
10:00 AM - 11:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Overlooked & Undersold Commercial Property Coverage
1:00 PM - 4:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
Legacy Blueprint: Crafting Tomorrow's Agency Today
1:00 PM - 4:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
Agritourism Insurance and Risk Management
2:00 PM - 4:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
CGL & the Contractor: Traps & Tricks
9:00 AM - 11:58 AM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Blueprint for Success: Crafting Your Ownership Journey
10:00 AM - 1:36 PM
Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
11:00 AM - 1:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
11:00 AM - 12:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Workers' Compensation and the Law
11:00 AM - 1:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Exploring Personal Auto Claims & Coverage Scenarios
1:00 PM - 4:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Ethics for Insurance Professionals
2:00 PM - 4:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
Preparing for Contracts and Contractual Risk Transfer
4:00 PM - 6:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
You Gotta Be Kidding Me! Strange but True Claims
9:00 AM - 11:00 AM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
What's News Now!
10:00 AM - 11:08 AM
This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
11:00 AM - 1:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Finally, Ethical Solutions That Make Sense
11:00 AM - 1:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
3:00 PM - 5:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Kids and Cars - Claims That Should Scare You
3:00 PM - 5:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Insureds: Who, When and Why
5:00 PM - 7:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
9:00 AM - 11:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
11:00 AM - 1:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Hiring Projections for the Insurance Industry
11:00 AM - 11:56 AM
Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
11:00 AM - 1:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
2:00 PM - 5:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
3:00 PM - 6:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Flood Overview: NFIP Basic- 3 Hour
5:00 PM - 7:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
8:00 AM - 9:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
9:00 AM - 11:59 AM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
9:00 AM - 10:55 AM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
11:00 AM - 2:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Could Your Ethics Be Stunting Your Growth?
11:00 AM - 11:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Executive Liability: An Overview and Key Issues
1:00 PM - 3:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
1:00 PM - 3:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Hot Topics In Personal Lines
2:00 PM - 4:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
3:00 PM - 4:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
3:00 PM - 4:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
9:00 AM - 10:56 AM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Artificial Intelligence and Agents—Panic or Promise?
11:00 AM - 12:39 PM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Coverage Essentials: Introduction to the Homeowners Policy
11:00 AM - 2:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
Insurance: Approved for Recreational Use with Kevin Amrhein
1:00 PM - 2:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
1:00 PM - 4:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
Cyber in 2024: Where Are We? How Did We Get Here?
3:00 PM - 4:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
5:00 PM - 7:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
11:00 AM - 12:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
1:00 PM - 2:42 PM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Coverage Essentials: Cyber Insurance Coverage and Employment Practices Liability Insurance
1:00 PM - 4:00 PM
Both cyber claims and employment practices (EPL) claims share something in common: Troubling incidents are on the rise, and today's cyber and EPLI policies offer coverages that agents must tailor to their clients' risk profiles. This course provides a ...
E&O Nightmares
8:00 AM - 9:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Flood Insurance 2.0
10:00 AM - 12:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
Commercial Property Claims, Coverages, and Consequences
10:00 AM - 12:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Financial Planning for Women
12:00 PM - 2:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
2:00 PM - 3:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Ethics - Creating a Winning Culture in the Agency
2:00 PM - 4:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Directors and Officers Liability Insurance
2:00 PM - 4:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Certificates of Insurance: Embrace the Pain
5:00 PM - 5:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Valuation Considerations in the Commercial Property Form
8:00 AM - 9:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Business Income Made Easy
8:00 AM - 10:56 AM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Additional Insureds - Misery Awaits!
10:00 AM - 11:56 AM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
An Hour of True Crime - Schoharie Limousine Accident
10:00 AM - 10:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
10:00 AM - 12:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
10:00 AM - 12:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Power of Prevention: Agency Risk Management Essentials of Management
12:00 PM - 3:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Agency Coverage Standards: Putting the Pieces Together
2:00 PM - 3:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
2:00 PM - 2:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Agritourism Insurance and Risk Management
8:00 AM - 10:04 AM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
Indemnitees vs. Additional Insureds: What’s the Difference?
11:00 AM - 1:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
AI Implications in the Insurance Industry
12:00 PM - 1:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Overlooked & Undersold Commercial Property Coverage
3:00 PM - 6:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
Legacy Blueprint: Crafting Tomorrow's Agency Today
3:00 PM - 6:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
An Insurance Horror Story - Hoarders
8:00 AM - 9:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
9:00 AM - 11:58 AM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Evaluating, Insuring and Mitigating Flood Risk
10:00 AM - 12:57 PM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
Kids and Cars - Claims That Should Scare You
11:00 AM - 1:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Flood Insurance: Beyond The Fundamentals
12:00 PM - 2:55 PM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
Homeowners Insurance Facts and Follies
12:00 PM - 3:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
3:00 PM - 4:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Gigs and Side Hustles - The Insurance Issues
4:00 PM - 6:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Overlooked & Undersold Commercial Property Coverage
9:00 AM - 12:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
Agritourism Insurance and Risk Management
10:00 AM - 12:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
Indemnitees vs. Additional Insureds: What’s the Difference?
1:00 PM - 3:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
AI Implications in the Insurance Industry
2:00 PM - 3:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Legacy Blueprint: Crafting Tomorrow's Agency Today
5:00 PM - 8:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
Agency Coverage Standards: Putting the Pieces Together
8:00 AM - 9:56 AM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Valuation Considerations in the Commercial Property Form
10:00 AM - 11:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Business Income Made Easy
10:00 AM - 12:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Additional Insureds - Misery Awaits!
12:00 PM - 1:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
An Hour of True Crime - Schoharie Limousine Accident
12:00 PM - 12:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
12:00 PM - 2:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
12:00 PM - 2:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Power of Prevention: Agency Risk Management Essentials of Management
2:00 PM - 5:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
4:00 PM - 4:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
8:00 AM - 9:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
E&O Nightmares
10:00 AM - 11:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Flood Insurance 2.0
12:00 PM - 2:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
Commercial Property Claims, Coverages, and Consequences
12:00 PM - 2:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Financial Planning for Women
2:00 PM - 4:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Ethics - Creating a Winning Culture in the Agency
4:00 PM - 6:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
1:00 PM - 2:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
3:00 PM - 4:42 PM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Coverage Essentials: Cyber Insurance Coverage and Employment Practices Liability Insurance
3:00 PM - 6:00 PM
Both cyber claims and employment practices (EPL) claims share something in common: Troubling incidents are on the rise, and today's cyber and EPLI policies offer coverages that agents must tailor to their clients' risk profiles. This course provides a ...
Preparing for Contracts and Contractual Risk Transfer
10:00 AM - 12:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
CGL & the Contractor: Traps & Tricks
11:00 AM - 1:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Blueprint for Success: Crafting Your Ownership Journey
12:00 PM - 3:36 PM
Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
1:00 PM - 3:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
1:00 PM - 2:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Workers' Compensation and the Law
1:00 PM - 3:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Exploring Personal Auto Claims & Coverage Scenarios
3:00 PM - 6:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Ethics for Insurance Professionals
4:00 PM - 6:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
9:00 AM - 11:59 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Insureds: Who, When and Why
9:00 AM - 11:00 AM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Kids and Cars - Claims That Should Scare You
9:00 AM - 11:56 AM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
You Gotta Be Kidding Me! Strange but True Claims
11:00 AM - 1:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
What's News Now!
12:00 PM - 1:08 PM
This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
1:00 PM - 3:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Finally, Ethical Solutions That Make Sense
1:00 PM - 3:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
9:00 AM - 12:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Flood Overview: NFIP Basic- 3 Hour
9:00 AM - 11:55 AM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
11:00 AM - 1:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
1:00 PM - 3:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Hiring Projections for the Insurance Industry
1:00 PM - 1:56 PM
Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
1:00 PM - 3:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
4:00 PM - 7:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
9:00 AM - 10:57 AM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
10:00 AM - 11:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
11:00 AM - 1:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
11:00 AM - 12:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
1:00 PM - 4:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Could Your Ethics Be Stunting Your Growth?
1:00 PM - 1:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Executive Liability: An Overview and Key Issues
3:00 PM - 5:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
3:00 PM - 5:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Hot Topics In Personal Lines
4:00 PM - 6:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
5:00 PM - 6:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Cyber in 2024: Where Are We? How Did We Get Here?
9:00 AM - 10:39 AM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
9:00 AM - 11:58 AM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
11:00 AM - 12:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Artificial Intelligence and Agents—Panic or Promise?
1:00 PM - 2:39 PM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Coverage Essentials: Introduction to the Homeowners Policy
1:00 PM - 4:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
Insurance: Approved for Recreational Use with Kevin Amrhein
3:00 PM - 4:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
3:00 PM - 6:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
Certificates of Insurance: Embrace the Pain
9:00 AM - 9:59 AM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Directors and Officers Liability Insurance
4:00 PM - 6:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Gigs and Side Hustles - The Insurance Issues
8:00 AM - 10:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
9:00 AM - 10:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
An Insurance Horror Story - Hoarders
10:00 AM - 11:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
11:00 AM - 1:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Evaluating, Insuring and Mitigating Flood Risk
12:00 PM - 2:57 PM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
Kids and Cars - Claims That Should Scare You
1:00 PM - 3:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Flood Insurance: Beyond The Fundamentals
2:00 PM - 4:55 PM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
Homeowners Insurance Facts and Follies
2:00 PM - 5:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
AI Implications in the Insurance Industry
8:00 AM - 9:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Legacy Blueprint: Crafting Tomorrow's Agency Today
9:00 AM - 12:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
Overlooked & Undersold Commercial Property Coverage
11:00 AM - 2:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
Agritourism Insurance and Risk Management
12:00 PM - 2:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
Indemnitees vs. Additional Insureds: What’s the Difference?
3:00 PM - 5:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
Agency Coverage Standards: Putting the Pieces Together
10:00 AM - 11:56 AM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
10:00 AM - 10:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Valuation Considerations in the Commercial Property Form
12:00 PM - 1:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Business Income Made Easy
12:00 PM - 2:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Additional Insureds - Misery Awaits!
2:00 PM - 3:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
An Hour of True Crime - Schoharie Limousine Accident
2:00 PM - 2:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
2:00 PM - 4:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
2:00 PM - 4:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Power of Prevention: Agency Risk Management Essentials of Management
4:00 PM - 7:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Ethics - Creating a Winning Culture in the Agency
8:00 AM - 10:56 AM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
10:00 AM - 11:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
E&O Nightmares
12:00 PM - 1:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Flood Insurance 2.0
2:00 PM - 4:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
Commercial Property Claims, Coverages, and Consequences
2:00 PM - 4:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Financial Planning for Women
4:00 PM - 6:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
9:00 AM - 10:42 AM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
3:00 PM - 4:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Coverage Essentials: Cyber Insurance Coverage and Employment Practices Liability Insurance
5:00 PM - 8:00 PM
Both cyber claims and employment practices (EPL) claims share something in common: Troubling incidents are on the rise, and today's cyber and EPLI policies offer coverages that agents must tailor to their clients' risk profiles. This course provides a ...
Exploring Personal Auto Claims & Coverage Scenarios
9:00 AM - 12:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Ethics for Insurance Professionals
10:00 AM - 12:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
Preparing for Contracts and Contractual Risk Transfer
12:00 PM - 2:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
CGL & the Contractor: Traps & Tricks
1:00 PM - 3:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Blueprint for Success: Crafting Your Ownership Journey
2:00 PM - 5:36 PM
Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
3:00 PM - 5:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
3:00 PM - 4:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Workers' Compensation and the Law
3:00 PM - 5:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
11:00 AM - 1:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Insureds: Who, When and Why
11:00 AM - 1:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Kids and Cars - Claims That Should Scare You
11:00 AM - 1:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
You Gotta Be Kidding Me! Strange but True Claims
1:00 PM - 3:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
What's News Now!
2:00 PM - 3:08 PM
This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
3:00 PM - 5:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Finally, Ethical Solutions That Make Sense
3:00 PM - 5:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
8:00 AM - 11:07 AM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
11:00 AM - 2:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Flood Overview: NFIP Basic- 3 Hour
11:00 AM - 1:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
1:00 PM - 3:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
3:00 PM - 5:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Hiring Projections for the Insurance Industry
3:00 PM - 3:56 PM
Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
3:00 PM - 5:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Hot Topics In Personal Lines
8:00 AM - 10:07 AM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
9:00 AM - 10:54 AM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
9:00 AM - 11:56 AM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
11:00 AM - 12:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
12:00 PM - 1:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
1:00 PM - 3:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
1:00 PM - 2:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
3:00 PM - 6:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Could Your Ethics Be Stunting Your Growth?
3:00 PM - 3:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Executive Liability: An Overview and Key Issues
5:00 PM - 7:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
Directors and Officers Liability Insurance
8:00 AM - 10:56 AM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Certificates of Insurance: Embrace the Pain
11:00 AM - 11:59 AM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Insurance: Approved for Recreational Use with Kevin Amrhein
9:00 AM - 10:46 AM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Cyber in 2024: Where Are We? How Did We Get Here?
11:00 AM - 12:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
11:00 AM - 1:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
1:00 PM - 2:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Artificial Intelligence and Agents—Panic or Promise?
3:00 PM - 4:39 PM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Coverage Essentials: Introduction to the Homeowners Policy
3:00 PM - 6:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
5:00 PM - 8:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
Gigs and Side Hustles - The Insurance Issues
10:00 AM - 12:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
11:00 AM - 12:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
An Insurance Horror Story - Hoarders
12:00 PM - 1:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
1:00 PM - 3:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Evaluating, Insuring and Mitigating Flood Risk
2:00 PM - 4:57 PM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
Kids and Cars - Claims That Should Scare You
3:00 PM - 5:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Flood Insurance: Beyond The Fundamentals
4:00 PM - 6:55 PM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
Homeowners Insurance Facts and Follies
4:00 PM - 7:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
9:00 AM - 11:59 AM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
9:00 AM - 11:58 AM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
10:00 AM - 1:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
1:00 PM - 4:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Flood Overview: NFIP Basic- 3 Hour
1:00 PM - 3:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
3:00 PM - 5:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Hiring Projections for the Insurance Industry
5:00 PM - 5:56 PM
Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
9:00 AM - 11:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Finally, Ethical Solutions That Make Sense
9:00 AM - 11:56 AM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
1:00 PM - 3:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Insureds: Who, When and Why
1:00 PM - 3:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Kids and Cars - Claims That Should Scare You
1:00 PM - 3:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
You Gotta Be Kidding Me! Strange but True Claims
3:00 PM - 5:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
What's News Now!
4:00 PM - 5:08 PM
This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
9:00 AM - 11:57 AM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Workers' Compensation and the Law
9:00 AM - 11:56 AM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Exploring Personal Auto Claims & Coverage Scenarios
11:00 AM - 2:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Ethics for Insurance Professionals
12:00 PM - 2:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
Preparing for Contracts and Contractual Risk Transfer
2:00 PM - 4:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
CGL & the Contractor: Traps & Tricks
3:00 PM - 5:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Blueprint for Success: Crafting Your Ownership Journey
4:00 PM - 7:36 PM
Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
5:00 PM - 6:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Coverage Essentials: Cyber Insurance Coverage and Employment Practices Liability Insurance
9:00 AM - 12:00 PM
Both cyber claims and employment practices (EPL) claims share something in common: Troubling incidents are on the rise, and today's cyber and EPLI policies offer coverages that agents must tailor to their clients' risk profiles. This course provides a ...
Directors and Officers Liability Insurance
10:00 AM - 12:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
11:00 AM - 12:42 PM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Certificates of Insurance: Embrace the Pain
1:00 PM - 1:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
5:00 PM - 6:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Flood Insurance: Beyond The Fundamentals
8:00 AM - 10:55 AM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
Homeowners Insurance Facts and Follies
8:00 AM - 11:01 AM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Artificial Intelligence and Agents—Panic or Promise?
9:00 AM - 10:39 AM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
9:00 AM - 12:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
Kids and Cars - Claims That Should Scare You
9:00 AM - 11:56 AM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Insurance: Approved for Recreational Use with Kevin Amrhein
11:00 AM - 12:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Gigs and Side Hustles - The Insurance Issues
12:00 PM - 2:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Cyber in 2024: Where Are We? How Did We Get Here?
1:00 PM - 2:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
1:00 PM - 3:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
1:00 PM - 2:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
An Insurance Horror Story - Hoarders
2:00 PM - 3:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
3:00 PM - 4:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Planning for Success: Strategies for Insurance Agency Growth in Today's Market
3:00 PM - 5:58 PM
The main reason an insurance agency fails is due to lack of planning. But planning isn't just the responsibility of agency owners - the entire agency should be involved. This course will examine how to implement the planning process and how to avoid ...
Evaluating, Insuring and Mitigating Flood Risk
4:00 PM - 6:57 PM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
Coverage Essentials: Introduction to the Homeowners Policy
5:00 PM - 8:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
Executive Liability: An Overview and Key Issues
9:00 AM - 11:30 AM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
Hot Topics In Personal Lines
10:00 AM - 12:07 PM
This seminar begins with a practically oriented inquiry into how losses are adjusted on a day-to-day basis. The seminar introduces not only the two key adjustment valuation measures – “actual cash value” and “replacement cost” – but also stresses to ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
11:00 AM - 12:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
11:00 AM - 1:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
1:00 PM - 2:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
2:00 PM - 3:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
3:00 PM - 5:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
3:00 PM - 4:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
5:00 PM - 8:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Could Your Ethics Be Stunting Your Growth?
5:00 PM - 5:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Indemnitees vs. Additional Insureds: What’s the Difference?
9:00 AM - 11:59 AM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
AI Implications in the Insurance Industry
10:00 AM - 11:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Legacy Blueprint: Crafting Tomorrow's Agency Today
11:00 AM - 2:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
Overlooked & Undersold Commercial Property Coverage
1:00 PM - 4:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
Agritourism Insurance and Risk Management
2:00 PM - 4:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
Additional Insureds - Misery Awaits!
8:00 AM - 9:56 AM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
An Hour of True Crime - Schoharie Limousine Accident
8:00 AM - 8:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
8:00 AM - 10:07 AM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
Power of Prevention: Agency Risk Management Essentials of Management
10:00 AM - 1:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Agency Coverage Standards: Putting the Pieces Together
12:00 PM - 1:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
12:00 PM - 12:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Valuation Considerations in the Commercial Property Form
2:00 PM - 3:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Business Income Made Easy
2:00 PM - 4:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
4:00 PM - 6:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Flood Insurance 2.0
8:00 AM - 10:57 AM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
Financial Planning for Women
8:00 AM - 10:05 AM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Ethics - Creating a Winning Culture in the Agency
10:00 AM - 12:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
12:00 PM - 1:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
E&O Nightmares
2:00 PM - 3:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Commercial Property Claims, Coverages, and Consequences
4:00 PM - 6:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
What's News Now!
8:00 AM - 9:08 AM
This seminar is a fast-paced review of current events, trends, and issues of interest to insurance producers. The session begins with a quick update on federal insurance-related developments and then turns to a review of two important national cases ...
You Gotta Be Kidding Me! Strange but True Claims
9:00 AM - 11:00 AM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
11:00 AM - 1:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Finally, Ethical Solutions That Make Sense
11:00 AM - 1:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
3:00 PM - 5:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Insureds: Who, When and Why
3:00 PM - 5:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Kids and Cars - Claims That Should Scare You
3:00 PM - 5:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
9:00 AM - 11:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Hiring Projections for the Insurance Industry
9:00 AM - 9:56 AM
Prepare for the future of talent acquisition with our course on Hiring Projections in the Insurance Industry for 2025. Explore industry trends, workforce demographics, and emerging challenges to anticipate staffing needs and stay ahead of the ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
11:00 AM - 1:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
11:00 AM - 1:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
12:00 PM - 3:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
3:00 PM - 6:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Flood Overview: NFIP Basic- 3 Hour
3:00 PM - 5:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
CGL & the Contractor: Traps & Tricks
9:00 AM - 11:58 AM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
9:00 AM - 10:08 AM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Blueprint for Success: Crafting Your Ownership Journey
10:00 AM - 1:36 PM
Dream of leading your own insurance agency? Whether you're a dedicated employee with aspirations of stepping up or a next-generation family member aiming to continue a legacy, this session is tailor-made for you. Explore the complexities and ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
11:00 AM - 1:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Workers' Compensation and the Law
11:00 AM - 1:56 PM
This class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
Exploring Personal Auto Claims & Coverage Scenarios
1:00 PM - 4:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Ethics for Insurance Professionals
2:00 PM - 4:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
Preparing for Contracts and Contractual Risk Transfer
4:00 PM - 6:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
9:00 AM - 10:56 AM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Coverage Essentials: Cyber Insurance Coverage and Employment Practices Liability Insurance
11:00 AM - 2:00 PM
Both cyber claims and employment practices (EPL) claims share something in common: Troubling incidents are on the rise, and today's cyber and EPLI policies offer coverages that agents must tailor to their clients' risk profiles. This course provides a ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
1:00 PM - 2:42 PM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Coverage Essentials: Introduction to the Homeowners Policy
9:00 AM - 12:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
Artificial Intelligence and Agents—Panic or Promise?
11:00 AM - 12:39 PM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
11:00 AM - 2:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
Insurance: Approved for Recreational Use with Kevin Amrhein
1:00 PM - 2:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Cyber in 2024: Where Are We? How Did We Get Here?
3:00 PM - 4:39 PM
Join Rick for this fast-paced session as he examines the state of cyber coverage and the cyber market. He will begin with a brief review of how the entire field began and how industry forms developed to respond to the risk. Turning to where the market ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
3:00 PM - 5:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
5:00 PM - 6:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
9:00 AM - 11:59 AM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
9:00 AM - 12:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Executive Liability: An Overview and Key Issues
11:00 AM - 1:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
1:00 PM - 2:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
5:00 PM - 6:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Directors and Officers Liability Insurance
12:00 PM - 2:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Certificates of Insurance: Embrace the Pain
3:00 PM - 3:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Agritourism Insurance and Risk Management
8:00 AM - 10:04 AM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
Indemnitees vs. Additional Insureds: What’s the Difference?
11:00 AM - 1:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
AI Implications in the Insurance Industry
12:00 PM - 1:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Legacy Blueprint: Crafting Tomorrow's Agency Today
1:00 PM - 4:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
Overlooked & Undersold Commercial Property Coverage
3:00 PM - 6:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
Valuation Considerations in the Commercial Property Form
8:00 AM - 9:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Additional Insureds - Misery Awaits!
10:00 AM - 11:56 AM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
An Hour of True Crime - Schoharie Limousine Accident
10:00 AM - 10:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
10:00 AM - 12:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
10:00 AM - 12:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Power of Prevention: Agency Risk Management Essentials of Management
12:00 PM - 3:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Agency Coverage Standards: Putting the Pieces Together
2:00 PM - 3:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
2:00 PM - 2:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Business Income Made Easy
4:00 PM - 6:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Commercial Property Claims, Coverages, and Consequences
8:00 AM - 10:56 AM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Flood Insurance 2.0
10:00 AM - 12:57 PM
Flooding remains one of the most costly and widespread risks in the U.S., making it critical for insurance professionals to fully understand the National Flood Insurance Program (NFIP). This course provides a comprehensive overview of the Flood ...
Financial Planning for Women
10:00 AM - 12:05 PM
Women face unique challenges AND opportunities in personal financial planning. Women are earning more and working longer than in the past, and new legislation has created permanent tax changes that reshape long-term planning strategies. This course ...
Ethics - Creating a Winning Culture in the Agency
12:00 PM - 2:56 PM
Every organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
2:00 PM - 3:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
E&O Nightmares
4:00 PM - 5:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...